All reviews

Rating Breakdown

  • 5
    97% (1,689 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,523)
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5 / 5 Share

Nov. 15, 2025

Great support!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

They are great to work with!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Store

AURA

Using app

About 22 hours

Total reviews

15

Average rating

4.8

5 / 5 Share

Nov. 15, 2025

Store

theJune

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Quick response and great customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Working with the Optis team has been a complete game changer. From the very first interaction, they focused on what we needed, offered clear guidance, and supported us with genuine dedication. Their responsiveness is outstanding. Any question or request we had was handled quickly and with impressive attention to detail. The app is extremely flexible and easy to use, allowing us to offer custom product options that our customers truly appreciate. What makes Optis stand out is their exceptional service. They did more than provide an app. They worked with us closely, helped improve the way we manage our products, and ensured everything aligned with our goals. Our operations now feel noticeably smoother, and our customers are enjoying a much better overall experience. I highly recommend this team to any merchant looking to elevate their store. Five stars from us.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

great app to add options to a product. The staff are amazing especially Katlyn.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Parfait une équipe au top !

Store

YVIRA

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

funziona veramente bene e ha un servizio rapido ed efficente di aiuto per il settaggio di tutto. lo consiglio vivamente

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Great flexibility and customizability, and allows gathering of important extra information in an easy manner. Support is very helpful, responsive, and fast.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

As flexible as you can imagine! Also customer support cannot be better (they answer on the chat really quick and to the point). Recommended it totally!!!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Absolutely outstanding experience! I needed a very specific custom setup for ordering prescription variations on my Shopify store, and the team went above and beyond to implement everything perfectly, without any extra charge, just the regular monthly subscription. What impressed me the most is that they completed the entire setup in just one day. Katlyn was extremely responsive, professional, and helpful throughout the process. Everything was handled smoothly and efficiently. I’m truly impressed with their level of service and highly recommend this app to anyone looking for excellent functionality and outstanding support!

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 12, 2025

Amazing Support & Reliable App! I’ve been using OPTIS for my Shopify store and I can confidently say their customer service is one of the best I’ve experienced. Even though I’m not very tech-savvy and my requests for product options were quite complicated, their team has been incredibly patient and supportive every step of the way. They made the whole process smooth and reassuring, always ready to help until everything worked perfectly. If you’re looking for an app with not just great functionality but also a team that truly cares, OPTIS is the one. Highly recommend! The nearly got 5 stars but once they've add on the extra extra feature that i need, i will give them a proper 5.

Using app

13 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 12, 2025

A really great app! Easy to use and the support team are really helpful to easy to contact! Really recommend!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Great shopfy App, and friendly, helpful team to corperate, thank you so much, team OPTIS

Store

Mapleby

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Amazing support. As soon as I installed it they reached out to see if everything was ok. They helped me with some display issues. Very happy so far!

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

A fantastic product making adding extra options to products so simple. Support was fast to reply and very helpful. This app has been a great find.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

East to use and customize

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Using app

2 months

Total reviews

1

Average rating

5.0