OPTIS Product Options, Variant
Custom variant options with product personalizer, price addons
Rating
5.0
feedback
1,942
chart
#101
All reviews
Review RSS Feed
Jan. 13, 2026
Fantastic support! Hands-on with everything, quick to reply, and very solution-oriented Highly recommend this plugin; it truly meets our needs in every way.
Jan. 13, 2026
No functions that should be out of the box available, but the team was very responsive, and solved all our issues in less than 10 minutes.
Thank you so much for your honest feedback! 🙏 We truly appreciate you highlighting our team’s responsiveness. While we’re still actively improving and expanding the app’s out-of-the-box features, our 24/7 support team is always here to step in quickly and make sure things work smoothly for your store. If there’s anything you’d like to see added or improved, please don’t hesitate to let us know - we’re always listening and happy to help! ❤❤
Jan. 12, 2026
Customer service was quick and amazing, Very helpful and explained and corrected the issue is less than 10 min.
Jan. 12, 2026
Team is more than helpful with issues, prompt service and results!!
Thank you for your kind words! 😍 We’re really happy to hear that you had a great experience with our team and that our support was prompt and effective. Your feedback truly motivates us to keep delivering the best service possible. If you need anything else, we’re always here to help! ♥♥
Jan. 12, 2026
The app works great, had a slight problem with a pop down cart, contacted support and the problem was solved in a matter of seconds.
Thank you so much for your review! 😍 We’re glad to hear the app is working great for you and that our support team was able to resolve the pop-down cart issue so quickly. Helping you get things running smoothly is always our priority. If you need anything else, feel free to reach out anytime - we’re happy to help! ❤❤
Jan. 11, 2026
Thank you so much for the rating!✨ We really appreciate your support. If you ever need any help or have feedback to share, feel free to reach out - we’re always happy to assist!
Jan. 10, 2026
This app is exactly what I needed for managing color swatches and product variants. The live support is outstanding and resolves issues very quickly, even going as far as adjusting their own code when needed to fix a problem. Really happy with it!
Thank you so much for the wonderful review! ✨ We’re thrilled to hear that the app is exactly what you needed for managing color swatches and product variants. It’s especially great to know that our live support was able to help quickly and even make code adjustments when needed - that’s exactly the level of support we strive to provide. 😊 We really appreciate your trust and support. If you ever need anything else, we’re always here to help!
Jan. 10, 2026
easy and quick! thanks.
Thank you for your review! 😊 We’re glad to hear everything was easy and quick for you. If you ever need any help, our support team is always here for you! ♥
Jan. 9, 2026
Live Support very nice. It's works
Thank you for your review! ✨ We’re happy to hear that everything works well for you and that you enjoyed our live support. Our team is available 24/7 to assist whenever you need help. Don’t hesitate to reach out anytime! ♥♥
Jan. 9, 2026
Very easy to use, great and smooth UI, and customization works very well! Their team is very helpful and quick to reply, and they supported me and set up several things smoothly
Thank you so much for the lovely review! 💙✨ We’re really happy to hear that you’re enjoying the smooth UI and how well the customization works. It’s also wonderful to know our team could support you quickly and help get everything set up smoothly - that truly means a lot to us! If you ever need anything else, we’re always just a message away 😊
Jan. 8, 2026
It's early days but I have found this app easy to use and the customer service exceptional!
Thank you so much for your feedback! 😍 We’re glad to hear that you’ve found the app easy to use so far, and it truly means a lot to us that you’re enjoying the customer service experience. If you need any help as you continue exploring the app, please don’t hesitate to reach out - we’re always here to help!
Jan. 8, 2026
We started using the app a few days ago - works like a charm! Especially Bella was awesome during support - quick and useful responses.
Thank you so much for your kind review! 😍 We’re delighted to hear that the app has been working smoothly for you and that you’re enjoying the experience so far. We’ll be sure to pass your lovely words along to Bella - she’ll be thrilled to hear it! ✨ If you need any further assistance as you continue using the app, feel free to reach out anytime. We’re always happy to help!♥♥
Jan. 8, 2026
What a fantastic app! Having tried and failed with others that promised alot but couldn't deliver, OPTIS nailed it from the get-go. Option sets are easy to set up, configure and apply to your products and variants. I needed to be able to set up different upgrades with different prices according the variant selected. OPTIS nails it perfectly. I CSS styled it to fit my site and now it looks like part of my theme. Big shout out to the team who assisted massively and implemented their custom code without charging for it. There's good reason this has 5 stars with so many reviews! Well done OPTIS.
Thank you so much for your amazing feedback! 🥰 We’re really happy to hear that OPTIS met your expectations and helped you set up variant-based upgrades exactly the way you needed. It’s great to know that the option sets were easy to configure and that you were able to style them with CSS to seamlessly match your theme. A big thank you as well for your kind words about our support team - we’re always happy to go the extra mile to help, including custom solutions when possible. We truly appreciate your support and trust in OPTIS. If you ever need anything else, we’re just a message away! ♥♥♥
Jan. 7, 2026
Thank you so much for the 5-star rating! 🤩 We really appreciate your support. If you ever need any assistance or have feedback to share, feel free to reach out - we’re always happy to help!
Jan. 7, 2026
I ran into an issue adding a variant to my product, but Lin helped straight away and fixed it within minutes. She was super responsive and made the whole process easy. Such a great app for adding variations to your website, and the customer service is fantastic. Definitely recommend!
Thank you so much for your kind words! 😍 We’re really glad to hear that Lin was able to assist you quickly and resolve the issue within minutes. It’s great to know the process felt smooth and easy for you. We truly appreciate your recommendation and are always here if you need any further support! ♥♥♥
Jan. 6, 2026
really great app, have a lot of great product customization options! it's also very easy to use. their strength, however, actually lies on their customer service, i've been messaging them throughout my process of installing and customizing using their app on my store, and everything went smoothly because of their responsiveness. really great app, even better customer service. highly recommend!
Thank you so much for such an amazing and thoughtful review! 😊 We’re thrilled to hear that you’re enjoying the flexibility and ease of use of the app, and it truly means a lot to us that our customer service made your setup process smooth and stress-free. Our team is always happy to support you every step of the way, so your kind words about our responsiveness really made our day. Thank you for the strong recommendation - if you ever need anything else or want to explore more customization options, we’re always here to help! ♥♥♥
Jan. 5, 2026
Very intuitive, and the chat folks are very quick, as well as the shopify help is aware of how this app works. I can't be more pleased as a novice shop owner!
Thank you so much for the kind words! 😊 We’re really happy to hear that you found the app intuitive and that our chat team was able to help you quickly. Supporting both new and experienced shop owners is exactly what we aim for, and our 24/7 live support is always here whenever you need a hand. Wishing you great success with your store - feel free to reach out anytime! 🚀
Jan. 5, 2026
Absolutely the best! I couldn't believe how quickly they got me up and running and knew what I needed!! I had tried several apps and they said yes they can do it, but in the end it wasn't possible since they had not evolved and adopted new idea's. Super happy with this team!! Thank You! You will surpass the other's, keep up the great work!! Again, Thank you Hebe and Team!!
Jan. 5, 2026
Thank you so much for the 5-star review! 🤩 We truly appreciate you taking the time to support our app. Your feedback really motivates our team to keep improving both the product and the experience we deliver. If you ever need help, have questions, or want to explore more features, our 24/7 support team is always here and happy to assist you. Thanks again for choosing us! 💙