OPTIS Product Options, Variant
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Thank you to Cassie and the Dev team for solving the problems we had with the integration. I am very impressed, I will use this app for other stores for sure! Thank you once more for the outstanding service!
Super réactif quand on a un soucis, ils nous aide à trouvé une solution malgré la barrière de la langue :) je recommande
Great app must try, very happy with there service
J'ai eu contact avec Lina qui est très réactive et professionnelle ! Je recommande cet appli !! Merci encore !
Works well for what I need and any time I've had an issue, support has been super helpful and quick with a fix.
Thank you so much for your kind words! We’re really glad the app is working well for your needs. Our team always aims to provide quick and helpful support, so it means a lot to hear that from you. If you ever need anything else, feel free to reach out anytime! 😊
Easy to set up and good support, love it!
Thank you so much for your kind feedback! We’re really glad to hear you found the app easy to set up and that our support has been helpful. If you ever need anything, don’t hesitate to reach out - we’re always here to help! 😊
Excellent app and great support
Thank you so much for your kind words! We’re really happy to hear that you’re enjoying the app and had a great experience with our support team. Providing a smooth experience and being there when you need help is always our top priority. If you ever have any questions or need further assistance, don’t hesitate to reach out - we’re always here to help. 😍
Good app and best customer service. Works with new Shopify themes too.
Thank you so much for your kind feedback! We’re really glad to hear the app is working well for you and integrates smoothly with the latest Shopify themes. Our team always strives to provide the best support possible, so it means a lot to hear that from you. If you ever need any assistance, feel free to reach out - we’re always happy to help! 😊
OPTIS was the best option to add embroidery options. Some things customer service helped customize. The Advanced plan is worth it. Shout out to Ruki and Christine for their amazing help!
Thank you so much for your thoughtful review! We’re really glad OPTIS was the right fit for adding your embroidery options and that our team could help with the customizations you needed. It’s great to hear that you’re finding value in the Advanced plan as well. I’ll be sure to pass your kind words along to Ruki and Christine - they’ll really appreciate it! If you ever need anything else, don’t hesitate to reach out, we’re always here to help 😊
Great app, but even better support. They really listen and help you when needed. Very much recommended!
Thank you so much for your kind words! We’re really glad to hear you’re enjoying the app and that our support has made a difference for you. Listening to our users and helping when it matters most is always our top priority, so your feedback truly means a lot to us. We really appreciate your recommendation! If you ever need anything, feel free to reach out, we’re always here to help 😊
Customer assistance is fast and attentive. So far I love the free version.
Thank you so much for your kind feedback! We’re really glad to hear that you’re enjoying the app and finding our support fast and attentive. It’s great to know the free version is working well for you so far. If you ever need any help or decide to explore more features, feel free to reach out, we’re always here to assist 😊
I have had an amazing, smooth, easy, experience with the app with the help of Cassie. I have tried a few product option & variant app and do have some issue which never seems to solve however, after deciding to try OPTIS I was pleased with the app. Customer service is beyond great and response is so quick. Cassie was there to answer all my questions and she was able to help me with everything that I need. Cassie was professional, helpful, kind and simple amazing as nothing was too much for her to do for me. Thank you Cassie
Thank you so much for your thoughtful and detailed review! We’re truly glad to hear that your experience with the app has been smooth and easy, especially after trying other solutions before. It means a lot to know that our support made a difference. Cassie will be absolutely delighted to hear your kind words - I’ll make sure to pass this along to her. She always goes above and beyond, and your feedback really reflects that. If you ever need anything else, please don’t hesitate to reach out, we’re always here to support you. Thank you again for choosing OPTIS! 😊
very helpful and fast service with recommendations to improve my shop
Thank you so much for your kind feedback! We’re really glad to hear that you found our support helpful and fast, and that our recommendations added value to your store. We’re always here to help you improve and get the most out of your setup. If you ever need anything else, feel free to reach out anytime 😊
I stand behind OPTIS 100%. I have been using them for myself and my website clients for a long time. Their customer service and prompt responses to requests and questions are A1. 10 out of 10, highly recommend.
Thank you so much for your incredible support! We truly appreciate you trusting OPTIS not only for your own store but also for your clients over such a long time. It means a lot to hear that our customer service and response time have met your expectations. Your recommendation really motivates our team to keep improving and delivering the best experience possible. If you ever need anything, we’re always here to support you. Thanks again for standing behind OPTIS! 😊
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support. If you ever need any help or have feedback to share, feel free to reach out - we’re always here for you 😊
Brand new to shopify and added this option to add customization for my embroidery business. Installed the options no problem, even with 0 experience in this platform. BUTTTT I couldn't figure out the coding to get it to show up on the customer's email confirmation and the packing slips. Used the messaging app to help, and it was done by OPTIS in minutes! Couldn't be happier!
Thank you so much for sharing your experience! We’re really glad to hear that getting started with the app was smooth even without prior Shopify experience. 🥰 We understand that some parts like showing options in email confirmations and packing slips can be tricky, so we’re happy our team could jump in and get it sorted quickly for you. Your feedback truly means a lot to us, and we’re so glad you’re happy with the result. If you ever need anything else, don’t hesitate to reach out - we’re always here to help 😊
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