All reviews

Rating Breakdown

  • 5
    95% (1,841 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 88% (1,652)
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5 / 5 Share

Aug. 15, 2025

I use OPTIS Product Options, Variant on my Custom Engraved Jewellery store, and it has been a game-changer for offering personalisation. My products often have multiple customisation options, and this app handles them beautifully without making my product pages feel cluttered. The setup was straightforward, and I'll be investing in the paid version soon as I love that it’s easy to style the option layouts so they blend seamlessly with my brand. The conditional logic is a big plus, it only shows relevant fields when needed, which keeps the shopping experience smooth for my customers. Customer support has also been fantastic! Quick to respond and very helpful with making adjustments so everything runs perfectly. If you sell customisable or made-to-order items, this app is worth every cent!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Easy to Use. Great Support. Support helped us set up multiple options for our products and they respond fast. Definitely recommended!

Using app

7 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 14, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

good

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Excelente app, muy completa y muy facil de configurar, la atencion en soporte es muy rapida.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Store

My Store

Using app

About 2 hours

5 / 5 Share

Aug. 15, 2025

5* - Customer service goes beyond what anyone would expect, helped me solve the many issues that I'd probably caused myself, and even helped configure other things too (which I'd probably also messed up myself). Thanks Julie, you're a star!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Cassie was easy to talk to

Store

Navool

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Excellent support team

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Perfect service! Customer support is fast, proactive, and incredibly helpful. They solved every question in record time. Highly recommended

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

love this app, its super user friendly and easy to set up also has a active customer care who is very responsive and is quick to help

Store

E3K

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Quick support, great app!

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Good support

Store

My Store

Using app

About 1 hour

5 / 5 Share

Aug. 11, 2025

I am so grateful for the OPTIS team - their customer service was amazing and the functionality of the app is exactly what I was needing. Specifically, the ability to link other products to the product options is a game changer! I had previously set up my entire website using a clunky bundling app and tried putting a product customizer app on top of that (to add personalization details). After the first order came through and I was unable to see any of the customer's personalization, I learned that bundling apps aren't compatible with personalization apps. GAH! OPTIS was the most perfect solution to my problem!

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Store

Andiani

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Optis product option is best app we are using the team is super fast , when you need they immediately comes and solved the issue , we really appreciate entire app dev to create this type app , we will consider for other stores also and promote with friends circle

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

I installed the app yesterday and, so far, I’ve been really impressed. I’ve been able to add text boxes to my product listings so that customers can share information with me in order for me to customise their order. I have used the ‘chat’ function twice now for support, and the customer service has been excellent - the advisers have been quick to respond and very helpful.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Great app. Grater customer support. Cassie was very helpful.

Using app

About 2 hours

Total reviews

1

Average rating

5.0