All reviews

Rating Breakdown

  • 5
    98% (662 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2024

Julie Is the best!! outstanding customer service!! app is easy to set up, I needed help and it was late at night and they still helped me.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Perfect feature for customised products, allows you to have more than 100 variants which shopify doesn't offer. The support was exceptional, they helped add the coding to my website. The only downfall is you will have to pay for the Platinum service if you want to be able to access all the features, but it is worth it!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

I have been using this app for a few days now and need assistance navigating the uploads and installations. Customer service was absolutely amazing at helping me understand what I needed to do to make everything work with my store. I was able to incorporate all the variants I needed for my store. I'm not tech-savvy and customer service made it so I could get everything I needed for my shop. I'm beyond grateful to Julie and her patience with all my questions.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Always quick and easy to work with them! They have taken care of me from day one and plan to use them on every online store i create!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

I am extremely happy with not only the quick response from Julie but the issue I was having was resolved within minutes of my initial contact. Thank you so much Julie! really appreciated. Kind regards, Shayna

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Amazing customer service. Stuck with me to get my first option set completed. It was a complex Option set with 25 variants, followed by 4 more options with variants. I had issue with another app, deleting my price by variant. So far this hasn't broken. Very impressed. Thank you!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

I had an issue, but Julie helped me with all the directions I was needing to fix all the errors.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

app davvero ottima che uso dal 2021. E' gratuita e ha sempre funzionato bene. Assistenza ottima con Julie. Grazie.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Store

N-coco

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Store

Route.1

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

good

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Great app and customer service is really helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

The app works very well but what really surprised me was their support team, so helpful. They solved my issue very fast and the communication was very pleasant. 5/5

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Amazing Service From Julie Highly helpful and was able to resolve all my problems brilliant person to be connected with.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

The team is so supportive and fixed the issues multiple times without any hesitation. Thanks

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2024

Was very easy to install. We had some customization issues and the BSS team quickly rectified. We have a few more changes to make and I'm hoping the excellent customer service carries through.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2024

the team was supportive and understood our requirements

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are delighted to hear that the team was supportive and understood your requirements. We appreciate your positive feedback!

5 / 5 Share

July 16, 2024

Julie is really friendly! Even though i was just using the basic functions they still go all the way to help me out! Will definitely look to explore more of their paid features in the future!

Store

My Store

Using app

29 days

Developer Reply

Thank you for the 5-star rating! We're thrilled to hear that Julie was able to assist you with a friendly attitude. We can't wait for you to explore more of our paid features in the future!

5 / 5 Share

July 13, 2024

Highly recommended app for those sellers providing customizing services. Julie has been impeccable in providing seller support and resolving issue promptly. However, if developer provides feature of price addition for custom option sets, in the free version, this app would be a leader in the category.

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the 5-star rating and your kind words! We're thrilled to hear that you find our app highly recommended for sellers offering customizing services. We appreciate your feedback on adding price options for custom sets in the free version. Your support means a lot to us!

5 / 5 Share

July 11, 2024

The BEST app for end user UI display, ease of complex variant, sku and pricing options. STELLAR customer support - THE BEST APP for complex product variants. Highly recommended!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!