BSS Product Options, Variant
Product & Variants Options - Shopify App Store
Rating
5.0
feedback
680
chart
#117
All reviews
Rating Breakdown
Review RSS Feed
July 17, 2023
This is a great app for adding additional product options since Shopify only allows for 5 options. Not only that, but having the ability to add different styles of options such as, color swatches, text box’s, check boxes, etc really helps add to the professionalism to your products. I have had a couple of issues while using their app. The customers selected options would not show up when added to cart and purchased so I couldn’t see the customers selected options. However, I simply reached out to their support and they fixed the issue very quickly. Their support is top notch and will do anything to make sure you are satisfied and the issue is fixed. Definitely recommend this app for additional product options.
Thank you so much for your amazing 5 star rating! We are so pleased to hear you find our app great for adding additional product options, and that the selection of styles such as color swatches, text boxes, and check boxes is beneficial to the professional look of your products. We are also delighted to hear you found our support team to be top notch and able to address any of your issues quickly. We truly appreciate your kind words and the time you took to write this review for us. Thank you again!
July 17, 2023
Cannot rate this product and and team highly enough. We used it to get some extra variant options set up and when we were having issues the team went above and beyond to get things set up and styled right plus even give us tips and pointers on how to get things done. Completely worth using. Lovely developer team behind the scenes. Big shout out to Jennie P!
Store
My Store
Using app
4 months
Thank you so much for your wonderful review! We are glad to hear that you had such a positive experience with our product and team. Our agent deserves a massive congratulations for going above and beyond to get your options set up and styled right. We are very delighted to have earned your 5 star rating!
July 14, 2023
Very Very happy. Plugin has a great range of functionality. Little incompatibilities with our third party theme were solved in less than 12 Hours. Outstanding Support! Thanks to the Add-On we were able to transfer our big variations from Shopware to Shopify flawlessly.
Thank you so much for your 5-star rating! We appreciate your kind words regarding the range of functionality our plugin offers and the excellent support provided even with third-party themes. Your positive comments regarding our plugins ability to transfer varied data between Shopware and Shopify quickly and seamlessly serves as great feedback of our endeavors. We consider your review as a great recognition of our efforts and quality of work.
July 12, 2023
Excellent App! I had some trouble with the design in my product page and Emma quickly assisted me and solved the problem! Highly recommend!
Thank you so much for your 5 star rating and kind words! We are so pleased to hear that our agent was quick to assist with your issue and we are delighted that you found our app highly recommendable!
July 12, 2023
The application works exceptionally well, and the support provided is prompt, accurate, and fulfilled my requirements. I am highly satisfied with its performance. The customer service team was efficient in addressing my concerns and ensuring a smooth experience. The application's functionality met my expectations, and it proved to be reliable and effective. I appreciate the responsiveness and dedication of the support team in resolving any issues that arose. I highly recommend this application to others seeking a reliable solution that delivers excellent results. Please continue the great work and keep up the outstanding support.
Thank you so much for your 5 star rating and kind words! We appreciate you taking the time to share your wonderful experience with us and for recommending the application to others. We are grateful for your feedback and the recognition to our hard-working customer service team. We strive to continue providing excellent service and product experience. Thank you!
July 11, 2023
I am very happy with this application because it is very easy to use, even for someone like me who is not very good with machines. It is easy to operate, but if I have any questions, I can contact them immediately via e-mail or chat box. Besides, I'm in Japan and they respond instantly and politely enough that I don't feel the time difference. Not only do they tell you how to make corrections or change settings, but in most situations the support team will edit directly on your behalf! I can say that I recommend them so much that there is no reason not to!
Thank you so much for your 5 star rating! I am very glad you are pleased with the ease of use of our application as well as the responsiveness and politeness of our support team. We are happy you recommend us. Again, thank you for your kind words!
June 23, 2023
A great dev team behind this app, we hope to switch all our sites that utilize customization to this app.
Thank you so much for your 5-star rating! We're thrilled that you think so highly of our dev team and the customization options available with our app. Your feedback is invaluable to us and it really encourages us to continue striving for excellence. Thank you again for your 5-star rating!
June 22, 2023
For the most part I would recommend this app. It did not work "out of the box" for me, and we had to go back and forth via email to get the features to work (they were very responsive and asked for some admin privileges to get it working). They did ask me to leave a review in every single email they sent, and continued emailing me to ask for a review long after my problems were fixed. They are one of the few apps that did what I needed for free however, so I guess that's the trade off.
Thank you for your 4★ review! We're glad to hear that you found the app useful and that our support team was able to help with any issues you encountered. We are grateful for your support and for taking the time to share your experience.
June 15, 2023
Good support team, well crafted app. This app solved many issues other apps were unable to, including customers being able to remove the personalization upcharge item.
Thank you for taking the time to leave a 5 star rating! We're very pleased to hear that you found our support team to be helpful and that our app is well crafted. We're particularly glad that our app could solve the personalization upcharge issue, something that other apps could not. We deeply appreciate your feedback and are grateful that you chose to use our service.
June 14, 2023
They have some of the most amazing customer support. The support team replies fast and helps with any issues! They helped me setup everything and helped fixed things for my store.
Thank you for your 5-star rating and kind words about our customer support team! We are delighted that our team was able to help you quickly sort out any issues you had setting up your store. We appreciate your support!
June 10, 2023
The app was exactly what I wanted I was able to add all the variants I wanted and Didn't have to go through a tedious process to set up where the options showed on my product page and the customer support is top notch
Thank you so much for your 5-star rating! We are delighted to hear that the app was exactly what you wanted and that you were able to easily add all the variants you desired and didn't have to go through a tedious set up process. We also appreciate your compliments for our customer support team. Your positive feedback means a lot to us. Thank you for your kind words!
June 9, 2023
Very great app! In my previous webshop I needed developers to build in something like this, but now I don't need any developers at all. Besides the app works great, the help on the chat is perfect. I already ask several questions and they helped me immediately and everything is fixed. Thanks!
Thank you so much for your 5-star rating! We're so glad to hear that you don't need any developers and that our online chat support was efficient and helpful. We appreciate your kind words and your support!
June 8, 2023
The best app I was looking for, too many options in hand, and thanks to the fast support team. I'm so satisfied with the service
Thank you so much for your 5-star rating! We really appreciate the positive feedback. We're delighted to know that this app was exactly what you were looking for and that our fast support team was helpful. We truly value your business and thank you for your support.
June 6, 2023
Product Variant Options by BSS Commerce is an absolutely superior product. It's an elegant, well-designed solution for Shopify stores with product lines that have a complex array of variants. If you're looking for an app that will implement both product pricing with dynamic updating AND conditional logic - look no further. It handles the creation and assignment of option sets beautifully, as well. When I did run into an issue, their support team was friendly, professional, and handled the problem that very same evening for me. I cannot recommend this product highly enough!
Thank you so much for the 5-star rating! I'm so pleased to know you had a positive experience using Product Variant Options by BSS Commerce. We strive to provide our customers with the best service and the best platform possible. We're glad to hear that you found it elegant, well-designed, and that our support team was quick to help. Thank you for your kind words and for your support!
June 6, 2023
Support member was very cooperative and did what we want with the product options. It was great experience!
Thank you so much for your five star rating and your kind words. We are grateful to hear that you had a great experience with our support member and were pleased with the product options.
May 21, 2023
Support staff is great! They are responsive and solve the issues effectively and efficiently. The app overall is a good. It does exactly what its design to do and accomplishes what is not "standard" from Shopify.
Thank you so much for your 5-star rating! We are grateful for your positive feedback about our support staff and our app. We strive to provide an excellent product that does exactly what it is designed to do and more. Thank you for your support!
May 12, 2023
Nice service and the technicians are helpful. You need this app if you have variations of your product
Thank you for your 5 star rating. We appreciate your kind words about our service and helpful technicians. We are so glad that our app has been useful for you to manage variations of your product.
May 12, 2023
Perfect service, the technicians are very reliable. The function of the app is very powerful, and it perfectly solved our problem! 5 star praise!
Thank you so much for your 5 star rating! We appreciate your kind words and are delighted that our technicians were reliable, our app was powerful, and was able to solve your problem. Thank you for your 5 star praise!
May 11, 2023
Amazing customer service and app! We had a few issues with integration due to the pre-existing customizations to our theme, but the BSS Team was so responsive and helpful in ensuring everything worked properly. We're very happy with the performance of the app and the world class customer support. Highly recommend!
Thank you so much for your 5 star rating! We are delighted that you're so happy with the performance of the app and our customer service. We appreciate a lot for your kind words and we are glad that our team was able to help with the integration issues. Thank you for the recommendation, we really do appreciate it.
May 8, 2023
As all the other commenters have said, this app comes with excellent customer service - even though they're across the globe and a 12hr time difference from me, I wake up to things being fixed, with very pleasant customer service messages in my inbox. The app does what I wanted it to do - it allows me to add more varied options for products in my shop, and add photo swatches with additional details easily.
Thank you so much for your kind words and 5-star rating! We are so glad to hear that our customer service was helpful and we appreciate your feedback on the product that allows you to add more varied options for products in your shop, and add photo swatches with additional details easily. Your satisfaction is of utmost importance to us, and we are thrilled that you are pleased with the service you received.