BSS Product Options, Variant
Product & Variants Options - Shopify App Store
Rating
5.0
feedback
680
chart
#117
All reviews
Rating Breakdown
Review RSS Feed
May 8, 2023
Great service from Joy, she quickly solved an issue that I had. Thank you for your service 10/10 would recommend
Thank you for your 5 star rating and for your kind words!! We're so glad our agent was able to quickly resolve the issue. Also, appreciate a lot for recommending us!
May 4, 2023
I love that they will always reply me promptly when I have trouble in the app. They always aim to settle my problem within a day and willing to work overtime for me just to settle my problem as they know how important it is to me. From the start of helping me to settle the problem they never find me troublesome and never give up on their work. They go extra mile by giving me advice and helping me to change the colors of the button as well. Their app have so much extra features which other app doesn't have it. I highly recommend this app to everyone. Also wanted to special thanks Jennie and the technician Duong Nguyen Du for the help. They always explain clearly to me and ensuring that I understand how the app works. My problem is finally solved. I hope that my 1 last problem will be solve in the near future which they are currently working on it. Thank you so much for creating such a wonderful app.
Thank you so much for your 5-star rating! We are glad to hear that our customer service team has been prompt and helpful in resolving your issue. We are also pleased to know that you found our app to be comprehensive and full of extra features. Special thanks to Jennie and Duong Nguyen Du for their outstanding help. We understand that you have one more issue to resolve and we are working our best to ensure it gets sorted out in the near future. Thank you for your feedback and for recommending our app to everyone.
May 3, 2023
Fantastic app! I did a lot of research on apps for product options, and this app is reasonably priced, meets all my needs and the support is outstanding.
Thank you so much for your 5-star rating! We really appreciate your kind words about our app. It's wonderful to hear that the price, features, and customer service have all met your expectations. We really appreciate your support.
April 18, 2023
Fantastic app that does exactly what we need. My theme made the automatic integration difficult, so the support team worked extremely hard to manually integrate it and it works perfectly. They've been able to fulfil every request I've had. A big shout out to June for being so proactive with communicating with me.
Thank you so much for your 5 star rating! We are truly grateful for your kind words and are delighted that our support team was able to work with you to manually integrate your theme and make everything work perfectly. We are overjoyed that every request you've had has been fulfilled. We also appreciate your acknowledgement of our agent's great communication skills. Thank you for being such an amazing customer!
April 18, 2023
Thank you so much Jennie and technician Ninh Nguyen Van are very supportive people and solved my error with full dedication. Thank you so much again and always use other app also
Thank you for your 5 star rating! We're very pleased to hear that our agents were able to solve your error with dedication. We greatly appreciate your kind words!
April 17, 2023
Great app! I had to change some stuff with code and Jena from support was really kind and superfast with the procedure.
Thank you so much for your 5 star rating and such kind words! We're so glad that our agent was able to provide the help you needed quickly and kindly. We really appreciate it!
April 17, 2023
Great app, a couple of glitches but customer service was fast to respond and really helpful - will definitely continue using this one
Thank you for your 5-star rating! We are delighted to hear that your experience with our customer service was fast and helpful. We appreciate your support and will continue to strive for excellence.
April 17, 2023
great and easy access I was very shocked that each option has a demo for you to learn and navigate through each process I love this app thank you so much
Thank you so much for your 5 star rating! We are thrilled to hear that you were so impressed with the options with demos that are easy to learn and navigate! We are grateful for your support and love hearing from you. Thank you!
April 15, 2023
This app has been perfect for my needs. I love the way I can show so many more variants now, and the way I can choose the colour options to show up is perfect for my needs. I have just received amazing support from Jolie Nguyen and our dev Nguyen Duc Duong who were polite, efficient and effective. Great service, great app.
Thank you so much for your kind words! We really appreciate your 5-star rating and the great feedback you have provided. We are glad that you are enjoying the features of our app and the excellent support from our agents.
April 14, 2023
App works great and when I had an issue with my product variants, the customer service was amazing and took care of the issue immediately.
Thank you so much for the 5 star rating! We really appreciate your kind words and are thrilled to hear that our app works great and that our customer service was swift and exemplary! Thank you so much again!
April 14, 2023
Amazing app. Works well for my business and a lot easier to assign to products compared to the MANY that I compared it with. Solid support team, highly recommend!
Thank you so much for your 5 star rating! We are glad to hear that our app works well for your business and that you found it easier to assign products to it compared to other apps you examined. It's also a huge plus to know that our support team had a good impression to you. We are continuously working hard to improve our products and services, so your kind words certainly mean a lot to us! Thank you for your support.
April 9, 2023
Im using this app from a month, and their representive emma is doing great job, she answers all the questions and help setting good option sets on my website always, thankyou
Thank you so much for your 5-star rating! We are so glad to hear that you have had a great experience with our agent. We really appreciate your kind words and we are pleased to know that you have found our service to be helpful. Thank you for being a valued customer!
April 7, 2023
This app is very easy to maintain and set up! I did have an issue with the discount code box showing up. But I contacted customer service and Emma helped me through it all! Very caring and listened well to my concerns. Also even checking up after a few days to make sure I was happy with the set up.
Thank you so much for your 5 star rating! We really appreciate all of the great things you have said about our app and the customer service you have received. It's glad to hear that our agent was able to help you out with the discount code box set up and followed up with you to make sure you were happy with it. We really appreciate your feedback.
April 7, 2023
I've had a few issues recently and they have been solved very quickly by Jennie and technician Tung Nguyen Kim, Pham Ngoc Hoang. Highly recommend this app.
Thank you so much for your 5-star rating! We are so glad you found the issues you recently faced were solved quickly by our agents. We appreciate your support and recommendation. Thank you again!
April 4, 2023
Great app and absolutely great customer service! I would definitely recommend this app. And Emma one of their customer service execs is wonderful, very knowledgable ane helpful
Thank you so much for your 5 star rating and for such kind words! We are happy to hear that you've had a great experience with us and that you would take the time to recommend us to others. Our agent works very hard to ensure each and every customer has the best support and we're delighted to have made a positive impact on your experience. Thank you again!
March 23, 2023
Great app, it is really easy to use and set up the options. Installation is relatively easy even with a theme that is not from Shopify. I had some questions regarding the installation and contacted support and Joy Nguyen was super quick and helpful. I really appreciate getting straight to the issue. This app is a great value considering how much time and money it can save compared to custom solutions and absolutely great customer support. Thank you!
Thank you so much for your amazing 5-star rating! We are so glad to hear that you found the app easy to use and set up the options, and that the installation with your theme was smooth. We also appreciate your kind words about our agent's helpfulness and promptness. We are humbled that you recognize the value of our app and the great customer support we provide. Thank you again!
March 22, 2023
I have tried every variant app under the sun and am beyond happy with this one! Emma and the technician Nguyen Duc Duon have been incredibly helpful with customising to my needs and the support is extremely fast. It has helped me streamline my operations significantly and I'm very grateful they have assisted so thoroughly to code in changes to match by theme. They're also just so lovely to communicate with and happy to work on very minor adjustments. Highly recommend Emma and the team at Product Options by BSS :)
Thank you so much for such a glowing 5 star review! We are so delighted to hear that Product Options has helped you streamline your operations significantly and that our agents have gone above and beyond in customizing the app according to your needs. We are truly appreciative of your kind words and for taking the time to write this lovely feedback. Thank you!
March 19, 2023
I downloaded and used the Product & Variants Options app, and I have to say that I am thoroughly impressed with it. Initially, I had a lot of questions and concerns about the settings and how to make the options work effectively on my site. However, I was able to reach out to the app's support team, and I was lucky enough to be assisted by Jolie Nguyen. They are very responsive and professional, and they go above and beyond to ensure that their customers are satisfied. I was extremely impressed with the level of customer service that I received, and it is clear that the team is genuinely committed to ensuring that their users have the best experience possible. Jolie was the most patient and helpful supporter who took the time to walk me through the entire setup process. She provided me with all the necessary information and was very responsive to all of my questions and concerns. She even went the extra mile to help me contact the developer, Nguyen Duc Duong, when I encountered some issues while using the app. Even if my questions are extreme, they both found a way to figure it out. The stress of creating a website that needs so many variations for each of our product is extreme and we have tried any different apps but this by far is better than the others! The simplicity of the app and the variations of the option sets excelled the other apps by far. The interface is very user-friendly, making it accessible even for those who are not tech-savvy. All-in-all, if you are looking for a versatile and user-friendly app that can help you add custom options to your products, then the Product & Variants Options app is an excellent choice. With its intuitive interface, robust features, and excellent support team, you can't go wrong with this app. I highly recommend it!
Thank you for the wonderful 5-star rating and for your glowing review of the Product & Variants Options app! We really appreciate your feedback and it's great to know that our agents are providing excellent customer service and that you found the app user-friendly and feature-rich. We're glad that you found it such a good fit to create the variations of your product and thank you for recommending us! We hope you continue to enjoy using our app.
March 16, 2023
This app has taken so much stress out of creating my website for my small business! When i first started working on building my website through Shopify i felt so overwhelmed and as a beginner had no idea how to achieve the vision in had in my head, after coming across this app and struggling to work out how to use it i reached out to support and Emma has been absolutely amazing not only has she walked me through each of the extras that i wanted to add she logged into my website and has made sure everything i had already done was correct. I am so great full for her help and highly recommend this app! Thank you so much Emma and team :)
Thank you so much for your 5 star rating! We are so glad to hear that our app has taken so much stress out of creating your website for your small business! We are also so glad that you got the help you needed from our support member. It's encouraging to know that the agent was able to help you achieve the vision that you had in mind. We really appreciate your kind words and recommendation! |
March 15, 2023
Customer service was perfect! Had great assistance with set up and installation! Would definitely recommend. Thank you
Thank you so much for your 5-star rating! We're so glad to hear that you had great assistance with your set up and installation and that our customer service was perfect. We really appreciate your recommendation and we're thankful for your kind words!