All reviews

Rating Breakdown

  • 5
    97% (1,692 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,526)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2025

Very quick responding and very helpful with integratons

Using app

About 18 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 22, 2025

Great customer service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

I'm using the app now for several month and I'm very happy with it. It offers all features for hundrets of variants and many possibilities to adjust the design. I raised a few questions to the support during the first set up and the team is awesome - never seen such fast respond and effort to answer al my questions. I've tried several other Apps for Variants but this offers the most useful features and I feel confident to have the support always available in case I need support. 100% recommended

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Hazel was so kind and she helped me with everything I needed thank you

Store

OCT

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

First impressions count for a lot... my first impressions of OPTIS and the support I received from Julie and the tech team fully deserve a 5-star rating. It has only been 24 hours and our first option set delivered exactly what we needed - the ability for customers to choose 'no packaging' for their pillow and duvet purchases, and they save $$$. I look forward to setting up further options sets across our product range. :) Kind Face Chris www.kindface.co.nz

Using app

About 16 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2025

The option I selected needs customization. The personnel helped me solve the issue within 24 hours. The live chat system is convenient and helpful. Just one thing, the team is a little of overactively seeking for reviews, even asked me provide a review at midnight 12 am. Except that, everything is good.

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 17, 2025

Thanks Optis for giving my store and customers options that have created more value for me as seller. Thanks for amazing support Katlyn, special mention for you to help me set up my store easily.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 17, 2025

Excellent Product Options App! After struggling with complex and unhelpful alternatives, OPTIS Product Options, Variant stands out. The intuitive UI makes setup easy, and their customer service is fantastic – prompt, friendly, and genuinely helpful. Highly recommend for a smooth and supported experience.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

I have had this app for about a month. 5 out of 5 stars. Easy to use and the customer service is unbelievably fast and accurate. I needed a little help getting the options to show on the customer's order confirmation, they took care of it very quickly. I needed help getting the option to show in the new order emails to my staff, they took care of it very quickly. I cannot recommend this app enough if you sell personalized products like we do. It even plays nice with shopify's product variants.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

amazing service and help with all the aspects i needed to work with this app!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

Very helpful, and easy settings even on free plan

Using app

6 days

Total reviews

1

Average rating

5.0

3 / 5 Share

April 15, 2025

Using app

3 months

Total reviews

1

Average rating

3.0

5 / 5 Share

April 15, 2025

Hazel, Katlyn and Cassie, those three of them very kindly helped me correct the errors that my online store had, they did a great job and I am very happy and grateful, this OPTIS application perfectly complements my online bake sale store, I highly recommend it for all those products that you need different types of variants, this application is perfect and will save you time and money.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2025

I Love This app, this app given me opportunity to add options to product page. and working really well. Support Team was really helpful, they are very friendly and ready to help on any time.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2025

Great Support and its help me very much

Using app

3 days

Total reviews

2

Average rating

5.0

4 / 5 Share

April 16, 2025

OPTIS is a great way to overcome the variation limit default in your Shopify store. This add-on allows very easy integration and customization of your products. I don't like the subscription-based model, especially for smaller businesses such as mine; I have submitted a request to the company to provide another product tier that allows a one-time purchase of the add-on that has a limited number of product customizations. Larger sales volumes can afford a monthly add-on but some of us need to grow into that capability and would be better served by a single purchase until we get there. Subscription aside, the product itself is very good and useful.

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 12, 2025

I find the OPTIS app incredible. It is user intuitive and when you do have issues the customer service is exceptional. Great app

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2025

I absolutely love this app. It does everything I need to do and the support team is incredible. They have helped me soo many times to get my website perfect. Thank you so much to this amazing team. Looking forward to continuing to use this app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2025

Good prodcut with logic and quick support

Using app

About 3 hours

Total reviews

3

Average rating

5.0