All reviews

Rating Breakdown

  • 5
    98% (674 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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3 / 5 Share

Sept. 8, 2022

This app didn't work out for us however Emma and Pham Ngoc Hoang and Jonas were really helpful in trying to resolve our issues.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 8, 2022

I really like this app. I had issues with it working at first (the issues were on my end though, not due to the app). I reached out to support and they were very prompt at getting back to me, and fixed it for me on their end (I really didn't have to lift a finger). Super nice people and great app, thanks!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

An amazing app that does exactly as it says if not more. Very easy to use and if help is ever needed there is always someone at hand to support you. Thank you to Joy for helping our team immensely!

Store

NOIR

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Excellent app. Very nice features with a great development team . After I changed to a new Shopify theme , I contacted the development team and they helped me right away with re-integrating the app with the new theme. They always make sure your issue is resolved. Nguyen Tien Loc and Josephine communicated with me in a timely manner and fixed my problem quickly. Great app!

Store

Bahawat

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

The app didn't work for our fulfillment software needs, but the devs were great at helping me with everything I needed in a timely manner.

Store

JMK

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

I had an issue where I had to move a textbox and the development team did it perfectly and in a timely way too. Great app

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

I have been working with Jonas and Pham Ngoc Hoang & Nguyen Duc Duong, their support has been fast and also extremely helpful, they have helped me with a range of teething issues while setting the app up as it wasn't compatible with other apps. The app features are extremely easy to use and customizable to suit all of our business needs. Highly recommended :)

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 20, 2022

What a mess . . . . I change a setting in the options then save - and it doesn't save! It takes me at least 2 - 6 times of adjusting the setting and saving before it actually saves.

Using app

21 days

Total reviews

4

Average rating

1.0

Developer Reply

Dear, Please accept our apology for your experience. The Product Options app has been published recently, so it could lack some compatibility. Our team is trying to integrate features between 2 apps. We've sent you an email via [email protected]. If you can give us a chance, we can assist as far as we can if we have any helpful information. Hope you can sympathize with us! Best regards, BSS Commerce Team.

5 / 5 Share

Aug. 19, 2022

The app does what we need. Support helped us out with some customizations to get it to work with our theme.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

This app solved a few issues for me. I'm able to add options to a variety of my products some with additional fees and some without. This wasn't an option for me while using a different app. The support I've received is unbelievable, first they response to me in a timely manner considering the time difference, then they have truly helped me create exactly what I envisioned. No matter what I threw at them the tech guys Pham Ngoc Hoang, Nguyen The Huy delivered, and Jonas my support agent was there to facilitate. Thank you so much for all of your help.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2022

I have used this app for quite some time now, and I just work so well! I had some trouble with the design and reached out to support. Got in touch with Jonas, and he really did his job. He worked with the awesome developers Nguyen Duc Duong, Ngo Viet Cuong, and Nguyen Tien Loc. So if you need an app for option sets in Shopify, I would take a look at BSS Commerce or even reach out to Jonas to have a quick chat. Awesome guy! All in all, great and fast support and development. Would recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2022

5 Stars for the extraordinary customer service! I had a very "individual" request / problem and the dev team tried to fix it with code in my theme which wasn't possible bc of the theme I use. So they actually uploaded the code to their app's server. Thank you Nguyen Duc Duong for the great help! The customer support executive Josephine Dao was very polite and helpful as well, as she was the one that took my request to the dev team and did all the communication between the customer (me) and the dev team. I am delighted by this service and think its very rare to get that much personal help :)

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2022

Easy to use application. Developers are responsive, listen to feedback and provide improvement to the app. To certain extend, they are willing to help me customise the app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2022

Hi everyone, we downloaded this app to add "ring size" section and "file upload" section to our shop, we like what they offered and what we have now :) and we specially thank to Jonas, he has been very helpful, answering all our questions and trying to help :) totally recommended!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Emma and the technician Nguyen Duc Duong were great help when I had issues with the app. Their support was super quick and very responsive.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

This app is much more user friendly than similar ones I've tried before, very intuitive, support team who helped me were very helpful. I recommend it to others shops looking way to configure their products.

Using app

About 1 month

Total reviews

18

Average rating

4.8

5 / 5 Share

July 7, 2022

When I required aid with a few layout adjustments, Josephine Dao and the development team, Nguyen Tien Loc and Nguyen Duc Duong, were incredibly helpful. They completed everything quickly, were on-time, simple to deal with, and understood my needs. I place a lot of importance on customer service, and as a result, I have left a few integrations. I'm so happy I came across this app! It stands out since it's simple to use, does what I need, and has excellent customer support. I greatly appreciate it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

Great app to help set up different options for my products, faced some problems but the developer team was fast & responsive to address my issue. Great team, definitely recommend if you are looking for custom options for your products.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Easy, simply and friendly customer service from Josephine! She was able to help me resolve an issue I had with setting up a specific file upload variant and she didn’t stop until I was fully satisfied with the way the variant was installed across the specific products I selected. Thank you again! Very much appreciated. Highly recommend this app to any store needing to add more specific variants to their product listings.

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 21, 2022

Always good service. Jonas and the tech guys have done so much custom so the app was suited for my situation. This is a great team and a great app

Using app

7 months

Total reviews

4

Average rating

5.0