BSS Product Options, Variant

June 19, 2022

DON'T download this app. So disappointed Shopify even allows this app. This app causes glitches when customers are ordering. Does not allow discount codes to be used, and literally works HALF the time on sales. I ran a sale for my customers and had to spend hours refunding them- because of this app, it would show the sale price in the cart, and when they went to pay change it back to regular price. Shopify's support team was fantastic, They had never seen this issue before and I had to converse with them for 2 hours until we found the result of the discount and sale glitch was this app. I spent over 24 hours setting up my website with this app, all for nothing. My time is worth alot, and this app was an utter waste of tons of my time. Also, this apps support team is terrible. Took them almost three days to get back to me, and their response was "it'll be fixed in a few months'' I get over 700 orders a month, and so many businesses do way more than that. An integration issue that takes months to fix means this app shouldn't even be here. This app shouldn't even be on the app store. I love shopify, but hate this app

June 16, 2022

I couldn't get my variants to centre so I reached out to support and they were SO helpful. They have made my product page look amazing! Jonas got my query resolved immediately and Nguyen Tien Loc was amazing at the tech side of things. Can not recommend this app enough, a great experience.

June 14, 2022

Emma C. and Nguyen Duc Duong where extremely helpful when I needed assistance with a few layout changes. They where prompt, easy to communicate with and understood my needs and had it done in a timely manner! Customer services is a really big thing for me and I have left a few integrations because of that reason. I am so glad I had found this app! It's easy to use and does what I need plus having the top notch customer service really sets it apart! Thank you so much!

June 1, 2022

This app is much more user friendly than similar ones I've tried before, and the support team who helped me (Emma C. and Nguyen Duc Duong in particular) were prompt, clear, and very helpful. Adding this app to my store will make it run much more smoothly and will allow me to configure my listings in a way that makes the most sense for my products. I'm very glad that I found out about Products & Variants Options and can recommend it to others who are looking for a straightforward way to configure their listings that need more than 100 variants. Thank you!

May 20, 2022

I used this app for including an add-on option to some products. It’s been super easy to get setup and the customer support is hands down the best I’ve ever dealt with! They quickly fixed two issues I ran into for me and I couldn’t be more thankful!

May 19, 2022

I have used this app to add variations to product listings as shopify has limits of 100 variations. I am so happy I came across this its neat, simple and easy to use. The customer service is brilliant i reached out to them and they really helped me to solve the problem so quickly in less time. I am so happy that it has file upload as this is one of the features i was looking for and it wasnt easy to find every variation in one place. BSS Commerce has really helped with this. Thank you so much xx

May 17, 2022

Great customer service. Jonas was able to help me and get me the information I needed to know to see if it was a fit for me. Best service I've had from anywhere in a really long time. They also offer a live demo appointment if you need it. As for the app, it was easy to add and super easy to use. . As a bonus, if you weren't convinced already, it's a free app! Updated* After playing with it a bit I decided to pay the small price to upgrade. The extra services let me tailor the pricing changes to my business's needs. I would give them 10 stars if I could.

May 11, 2022

I used the app for customized options; however selecting specific products from my store i little hard.

May 10, 2022

I have used this app for 2 different websites. Jonas is absolutely amazing & is so helpful. Like most companies/apps, if it is a weekend & I have any questions, I often won't hear from anyone until Monday. I say this for anyone to keep in mind if they need help on a Saturday to understand you may not hear from someone until the weekend is over. I give them 5 Star service when it's Monday-Friday. However, it's very rare that I need to contact them. It's only in the beginning where I had more questions & needed help. As time goes on, I don't need to contact them very much now that things are set up. Since I've downloaded the app, I've seen so many upgrades & changes, which really gives me confidence that even though they are new, they are focused on improvement. I could go into so many specifics & details on how Jonas had helped me but I feel like my review would be so long & not relatable. The best I can say is that I've used all the features BBS offers & I've had the most complex questions. Sometimes I would even ask about adding tiny features that I didn't think were even possible, BBS found ways to make it happen within 8 hours. I highly recommend this app!

May 10, 2022

I use this application a lot to have each product that I sell well organized and it gives my clients a super advantage and they love it! Yesterday I had a minor problem with the app so I asked the customer service for help, they were super fast and solved my problem in less than 3 hours. thank you Emma and her technician for solving the problem and making my online store work perfectly again.

May 9, 2022

Switched from a different app to this one and LOVE it! Integrates with the font and style of my theme unlike other apps. Wonderful customer service that helped immediately with integration into my purchased theme. Works great! Keep up the good work :)

May 9, 2022

This app is great and customer service was awesome at helping me get everything set up. I am glad that I can have options now as far as color and other special requests.

May 6, 2022

Wir verkaufen Farben mit vielen Gebindegrößen, Farbtönen, Zusätzen usw. Diese APP ist für uns Optimal. Eine Support anfrage wurde Schnell bearbeitet und eine Korrektur in unserem Webshop kostenfrei durchgeführt. Dazu nochmals Danke an Emma und an den Techniker Phạm Ngọc Hoàng. Top We sell paints in many pack sizes, shades, additives, etc. This app is optimal for us. A support request was processed quickly and a correction was made in our web shop free of charge. Thanks again to Emma and the technician Phạm Ngọc Hoàng. Top

April 22, 2022

I was very happy with the additional support of the support team. I had a little bug on my website where it wouldn't show the picture in my checkout page. Within minutes I was talking to Emma from their support team. She helped out very quickly and was friendly as well. Wish all apps were like this!

April 19, 2022

I use this app to collect personalization Information for my custom products. I love the endless options it allows me to provide my customers. The support was great with a fast response to help me when I needed it.

April 15, 2022

This app works just as I had hoped. A big thank you to Jonah for helping me out when I needed assistance.

April 14, 2022

The service provided by BSS Commerce Support Team is extremely professional. My problem was solved in one day with the help of Pham Ngoc Hoang and Jonas. I am extremely happy with the cooperation and fast communication. I can recommend them to others.

April 14, 2022

This is the most helpful app I've come across in a while. It was really easy to use and I had no trouble doing anything. The support team is amazing and helped me solve any problem that came up, no matter how big or small (big shout-out to Emma & Pham Ngoc Hoang). I can't wait to see what this app does in the future!

April 13, 2022

Great app! I recommend it. It works well without errors, it's easy to use and it looks great on my website.

April 8, 2022

I have a store with customized products and this app solves my problem. I love this app, it's awesome! :)