All reviews

Rating Breakdown

  • 5
    97% (1,691 ratings)
  • 4
    2% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 88% (1,525)
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5 / 5 Share

Oct. 9, 2025

Application is very easy to use, quick to set up and works smoothly. Plus they have an excellent customer service, very fast very responsive

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Tried multiple apps, but this is the best so far, highly recommended

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Great customer service and fast feedback

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Super simple to install and the support team is very helpful. Highly recommend.

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The Optis support was amazing, Lin and Ruki were super quick to respond and so helpful! The app setup was pretty straightforward, we did need a couple of tweaks to make it fit our theme. The team had a solution completed within just a few hours of our request, provided instructions and a screenshot if we wanted to make adjustments. Really appreciate the fast, friendly and thorough service!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

good support live chat! they temporary access to our acc to get everything sorted our in a sec

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The team have been excellent in helping me customise for my exact product requirements!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Fast and reliable app, great customer service

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Great customer service, Lina is very quick to respond. If you run into any issues they fix it asap! Really happy with using the application so far. 10/10

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Super fast and highly capable in-store chat support. Would recommend.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

I’m very satisfied with the service — it’s been really helpful. I’ll definitely consider upgrading to a higher-tier plan.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Excellent app! What stands out most is the customer service, which is phenomenal. They are quick to solve problems and proactive in suggesting new ideas for our store. We are very pleased with the service and the app.

Using app

8 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 6, 2025

The app is everything I was looking for, and the customer service team is quick, responsive, and really helpful.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

always quick to help and respond! Great app to use and very helpful in streamlining the ordering system

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Store

Lot28

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Using app

3 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Oct. 5, 2025

Rally happy with the app and the staff. The app is really easy to work with. Also Cassie helped me with dynamic pricing and even gave me a suggestion. I am really happy with that. I really recommend the app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Went above and beyond to customise and make right for my store really do recommend them!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

I installed Optis to utilize more flexible product personalization options for customers of my pet bakery. The feature set was just what I needed for my business. In addition, Katlyn from Optis was very quick and responsive in making sure the app was configured for my needs. I can recommend this app to other small business owners looking to institute customization options for their businesses.

Using app

About 1 hour

Total reviews

2

Average rating

5.0