All reviews

Rating Breakdown

  • 5
    95% (1,840 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 88% (1,651)
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5 / 5 Share

Nov. 20, 2025

So great to all customers so easy to use and instant response when you need help

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

L'app est top ! j'avais fait le tours de plusieurs appli pour gérer mes options qui sont un peu complexes, mais c'était pas top, mais là avec OPTIS, je suis trop content :) Le support est parfait aussi, réactifs, à l'écoute et font tout ce qu'il faut. Bravo à vous :)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

This app is easy to use and love the options available in the free version, but am upgrading to take advantage of all customizations. Plus, the customer service team is fast to respond and very helpful!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

I received support service, and the response was incredibly quick and right on target!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

I was originally using apo product options for a whole year but i was having compatibility options with my store and the price displaying correctly in other markets (like the US). Switched to Optis and everything works like a charm, options even display when the product is sold out which is great for my customers so that they can see their options for next time, and the customer care team is super responsive and even went out of their way to suggest some slight improvements to my store. Worth the extra money in my opinion compared to apo

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Helped me very quickly with any issues I had and even helped work out an issue with a conflicting app as well as making my checkout process look cleaner!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Easy to use app, covers all the product options we need. The best part is the customer service. They are so prompt and so helpful - go above and beyond to make sure everything is running smoothly. Highly recommend!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Super easy to use and when I did have a question I was able to reach out to Katlyn, Even at a late hour of the night to help me fix a problem that I created. She was quick and got me up and running within just a few minutes. If you need an app for handling options Get this one you wont regret it.

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 17, 2025

This is the perfect way for my customers to add their personalization to products! I love the way it looks and the ability to use drop down menus or a text box!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Cherry was knowledgeable and very helpful! She not only aided me in what I requested (having the watermark removed), but she also made suggestions on how I could improve what I currently had to make it a cleaner, less cluttered experience for our customers! Great customer service!

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 17, 2025

Just what we needed. Been using this app for years.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Super easy and such an excellent app. Best thing is their customer service super super fast response and helpful.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Thank you so much, Katlyn, for assisting me with my concern. For now, we just need to check and observe the app since we’re still new to it. We might need support soon if any issues come up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Great support!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

They are great to work with!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Store

AURA

Using app

About 22 hours

Total reviews

21

Average rating

4.9

5 / 5 Share

Nov. 15, 2025

Store

theJune

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Quick response and great customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Working with the Optis team has been a complete game changer. From the very first interaction, they focused on what we needed, offered clear guidance, and supported us with genuine dedication. Their responsiveness is outstanding. Any question or request we had was handled quickly and with impressive attention to detail. The app is extremely flexible and easy to use, allowing us to offer custom product options that our customers truly appreciate. What makes Optis stand out is their exceptional service. They did more than provide an app. They worked with us closely, helped improve the way we manage our products, and ensured everything aligned with our goals. Our operations now feel noticeably smoother, and our customers are enjoying a much better overall experience. I highly recommend this team to any merchant looking to elevate their store. Five stars from us.

Using app

3 months

Total reviews

2

Average rating

5.0