OPTIS Product Options, Variant
All reviews
Great customer support. we had some minor layout/code issues with our theme and the support team was very responsive and had everything up and running right away to make their app compatible
Thank you so much for your kind feedback! 😊 We’re really glad to hear our team could quickly resolve the layout and code issues and get everything running smoothly with your theme. Making sure our app works seamlessly with different setups is very important to us, so your feedback truly means a lot! If you ever need anything else, we’re always here to help 💙
very bad commication.... they make things way to difficult and are nit willing to help
Thank you for your feedback! We’re really sorry to hear about your experience. We completely understand how frustrating it must have felt. It seems there was some miscommunication around the discount application process, which may have made things more complicated than expected, and we truly regret that. We’re working on improving this, and if you’re open to it, we’d really appreciate the chance to assist you again and make things smoother.
Super fast responses from support and are always happy to assist!
Thank you so much for your kind words! 😊 We’re really happy to hear that you had a great experience with our support team. Providing fast and helpful assistance is always our top priority, so your feedback truly means a lot to us. If you ever need anything else, we’re always here to help!
Great services and great app features
Thank you so much for your kind words! 😊 We’re really happy to hear you’re enjoying both our services and app features. That means a lot to us! If you ever need anything, we’re always here to help 💙
Everything works perfectly! The app is very flexible and integrates seamlessly into our product pages. What really stands out is the support — absolutely outstanding. They responded quickly, understood exactly what I needed, and implemented all requested adjustments (even on mobile) without any issues. Highly recommended if you’re looking for a powerful and customizable product options app with top-tier support.
Thank you so much for your amazing review! 🌟 We’re thrilled to hear that everything is working perfectly and that the app fits seamlessly into your product pages. It truly means a lot to us that you highlighted our support team - we always strive to understand our users’ needs and provide quick, effective solutions, so your feedback really makes our day. If you ever need anything else or have more ideas to explore, we’re always here to help!
Thank you so much for the 5-star rating! ⭐️ We truly appreciate your support - it means a lot to our team. If you ever need any help or have any feedback in the future, we’re always here and happy to assist.
Hebe, Lina, Ruki, and the rest of the OPTIS customer service team have been exceptional. They are always quick to assist with any issues I encounter and are consistently responsive to my questions. Their support has made a significant difference, and I truly appreciate their dedication. An amazing team!
Thank you so much for your kind words! 🌟 It truly means a lot to us to hear such positive feedback about Hebe, Lina, Ruki, and the rest of our team. We’re really glad to know that our support has made a difference for you - that’s exactly what we strive for every day. Your appreciation motivates us to keep delivering the best service possible. If you ever need anything else, we’re always here and happy to help!
I'm still getting familiar with all the features, but one thing is already clear: the customer support here is on a different level. Lina helped me at every step, quick to respond, genuinely knowledgeable, and always positive. Exactly the kind of support experience that makes you want to stick with a product. Shoutout to Lina, you're a star!
Thank you so much for your thoughtful review! 🌟 We’re really happy to hear that your experience has been a positive one so far. A big shoutout to Lina - she’ll be absolutely thrilled to hear this! We’re proud to have her on the team, and it means a lot that her support made such a great impression. If you need any help while exploring the features, feel free to reach out anytime - we’re always here for you. ♥️
We recently installed Optis on our new website and it is working well so far. The Optis team were very quick to assist us with tweaks we needed during installation. It's allowed us to offer a much wider variety of options for our products with some useful conditional logic applied based on what the customer selects.
Thank you so much for your great review! 😊 We’re glad to hear that everything is working well on your new website and that the setup went smoothly. It’s awesome to know that OPTIS is helping you offer more product options with conditional logic - that’s exactly what we aim for! If you need any further tweaks or support as you continue using the app, we’re always here and happy to help.
Got the App today and I'm very happy with it so far! Reached out to customer support and my issue got solved super quickly.
Thank you so much for your kind review! 😊 We’re really glad to hear that you’re happy with the app so far and that our support team could resolve your issue quickly. If you need anything else as you continue exploring the app, we’re always here to help!
Very good app that does what it promises. It’s reliable, easy to use, and the support team is impressively responsive and helpful. I’ve had a smooth experience overall with no major issues. That said, there’s still room for improvement — a few additional features and small refinements would make it truly excellent. Also, please stop pushing customers to leave reviews so frequently, as it can feel a bit intrusive. Looking forward to future updates. Definitely worth trying.
Thank you so much for your thoughtful and balanced review! 🙏 We’re really glad to hear that you’ve had a smooth experience with the app and found our support team responsive and helpful - that truly means a lot to us. We also genuinely appreciate your feedback on areas for improvement, especially regarding additional features and the frequency of review requests. We hear you, and we’ll definitely take this into account to make the experience more comfortable and less intrusive. Our team is continuously working to improve the app, so if you have any specific suggestions, we’d love to hear them. Thanks again for your support - it means a lot to our team! 💙
support online - czat , pomoc w kilka minut. Naprawili błąd który inni naprawialiby 3 dni w 5 minut. Duże możliwości personalizacji, opcje wariantów, reguły - TOP! TOP! TOP!
Thank you so much for your amazing review! 🌟 We’re thrilled to hear that our support could resolve your issue so quickly and that you’re enjoying the flexibility, variants, and rule options. “TOP! TOP! TOP!” really made our day 😄 - we truly appreciate your support! If you ever need anything else, we’re always here to help.
quick and responsive and accomplished the task at hand.
Thank you for your feedback! We’re glad to hear that our team was quick, responsive, and able to get the task done for you. If you need any further assistance, we’re always here to help! 🤩
Great customer service, fast response and action with any minor issues or help required setting up. Highly recommend for adding more specific product variants to your store.
Thank you so much for your kind review! 🌟 We’re thrilled to hear that our support was helpful and that the app is making it easier for you to add specific product variants to your store. We really appreciate your recommendation, and if you ever need anything else, we’re always happy to help!
Great app, Easy to set up. Had a small issue and they fixed it straight away. Customer service is exceptional.
Thank you so much for your wonderful review! 🌟 We’re glad to hear that the app was easy to set up and that our team could resolve your issue quickly. Providing exceptional customer service is always our goal, and your feedback really means a lot to us!
So far so good! This app allows me to now have customers attach reference photos to better help me to create custom art. Total game changer in my line of work
Thank you so much for your review! 🌟 We’re thrilled to hear that the app is helping your customers attach reference photos and making a real difference in your custom art process. It’s amazing to know it’s been a game changer for your work! If you ever need any assistance or have ideas for new features, we’re always here to help.
Bin sehr zufrieden mit dem schnellen Support sogar um kurz vor 23 Uhr deutscher Zeit!
Great app with an amazing support team! They’re always available and go above and beyond to help with CSS customizations and pricing for different markets. Communication is clear and fast. Highly recommended!
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