All reviews

Rating Breakdown

  • 5
    96% (2,014 ratings)
  • 4
    2% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 88% (1,808)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2024

BSS product variants options is a great app. Had some issues with installing the app on my custom theme. Their support was great responded quickly and fixed the issue. App works great and I am able to provide custom options for all of my products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5-star rating! We are thrilled to hear that you found our BSS product variants options app helpful. We are glad that our support team was able to assist you promptly and resolve the installation issue. It's great to know that the app is working well for you and enabling custom options for all your products. Again, thank you so much for your feedback. If you might need any further support, don't hesitate to contact us at "[email protected]" or via our Live Chat from the app.

5 / 5 Share

May 8, 2024

Very nice application that works well, and very good customer service! Thank you very much!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

April 1, 2024

I absolutely love the way this app is organized. I save so much time by duplicating options instead of re-doing every item page like I used to. The support has also been wonderful and they always answer quickly and solve my problems. The only downside is that I can't keep track of stock if using their options to show my customers different colours/styles. But that is a Shopify issue, and not up to the app developers. Really hope shopify deals with that soon!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

BSS: Product Variants Options -app works great! We are using it for basic customisation and it works like it should. The customer service is good and they respond really quickly when needed.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

Great and swift support when needed!

Store

Hufvud

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 19, 2024

Great and reliable app, I was very pleased with Jolie's special support and quick response.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 15, 2024

Customer support was excellent! Very responsive and reliable.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2024

The only add-on app that supports in the variant level. Customer support Emma was very helpful on every step of the way until all my concerns and issues were resolved. Highly recommend this app.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2024

Works very well. Prompt customer support. Would definitely recommend

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Simple, clean and fast. Really good support that solved my issue within an hour!!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Excellent customer service, they go above and beyond to make sure the app works perfectly on your site.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Excellent customer service. I needed help with a manual execution of adding in variations. The team made it super easy to get help and entered my customization code for me in as little as three hours. The support was excellent from both the tech and the customer service rep. A+

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

really nice app, and the customer service is excellect. very helpful and very quick to respond.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 12, 2024

Jolie and her team was very helpful and responsive in helping me with issues and installation onto my website. It's now working great, and I'd recommend anyone give this app a try who is looking for more than 3 options for their products!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Great work! Thank you for your time saving support.!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

AMAZING APP and EVEN BETTER CUSTOMER SERVICE!!!! I requested a custom design element for their app and within 48 hours it was completed to perfect specification. I couldn't have asked for a better experience and would recommend this app and company to everyone. Jocelyn in customer care was very helpful and responsive!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing 5-star rating! We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback. Thanks again!

5 / 5 Share

Dec. 18, 2023

Great app, we're only using it for basic customisation and works as it should. There was a little bug we found but Jena and the team were very responsive and fixed it in no time

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 6, 2023

Helpful, very attentive

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 6, 2023

great application with best customer support.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 4, 2023

Overall great experience with using this app! When we ran into an issue, the customer service was amazing and they got it resolved very quickly. This app is definitely a keeper.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5 star rating and your great review. We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!