OPTIS Product Options, Variant
Personalize product options variant option w/ text box, add on
Rating
4.9
feedback
2,089
chart
#136
All reviews
Review RSS Feed
Nov. 8, 2023
I recently integrated the 'BSS: Product Variants Options' app into my online store to enhance my product listings with custom fields. My experience has been nothing short of amazing, particularly due to the exceptional support and service provided by their team. A special mention goes to Jennie, who was a cornerstone in ensuring a seamless experience. I faced some technical challenges initially, but Jennie and the tech team addressed these issues with remarkable efficiency and speed. Their response was not just quick; it was coupled with care and a personalised touch that is rare in customer service today. The 'BSS: Product Variants Options' app itself has transformed how my products are presented. The ability to add custom fields easily has allowed for greater flexibility and a more detailed display of product information, enhancing my customers' shopping experience. The app is user-friendly and integrates seamlessly with my store, making it a valuable asset for any online merchant. If you're looking for an app to add custom fields to your products, 'BSS: Product Variants Options' is the way to go. Not only will you be using a tool that greatly enhances your product listings, but you'll also have the support of an incredible team who are genuinely dedicated to your success. Thank you to Jennie and the entire BSS team for your phenomenal support. Your hard work and dedication make a significant difference!
Thank you so much for your kind words and your 5-star review! We are so pleased that our team and Jennie in particular has provided you with an exceptional customer service experience. Your feedback is invaluable and we are so delighted that the app has transformed how your products are presented. Again, thank you for your review - we are so grateful for your kind words and are thrilled to be able to help you in this way.
Nov. 6, 2023
Works very well.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Nov. 1, 2023
We make personalized pet ID tags so it's important for us to collect personalization details from customers when they make a purchase. BSS Product Variants Options app is easy to install. The option fields created seamlessly match the looks of our theme. Although we had problems with showing the options/variants in the cart in the beginning, it only took one email for BSS to understand our problem and they fixed it within the same day! Special shoutout to Emma who guided us through the process in a very professional manner.
Thank you so much for your 5 star rating! We really appreciate the kind words about our app. It's always great to hear how easy it was for you to install the app and create product variant options. Your positive review means a lot to us. Thank you again!
Oct. 31, 2023
Both Emma and her technician did a wonderful job at assisting me with my custom products on my website! It was a headache to try and figure out my particular issue on my own, and as soon as I reached out, they responded very kindly and quickly. They fixed my issue and I am now able to successfully run my website the way I initially intended. Thank you so much! You will not go wrong with this app, and it is definitely worth your time :)
Oct. 31, 2023
This app is incredible. Works exactly a I need! And, when I had an issue, the customer service was stellar! Kudos to Jena and the engineers for addressing the issue - which was highly likely related to a custom theme I'm using. Thank you!
Oct. 27, 2023
I got in contacted with the team at BSS as I needed a little custom development work for this app. The app works perfectly however I needed to display a message on the cart page under some conditions. They had no problem in assisting me. The developer on the project was very good, a big thanks to Tien DVD who made this work seamless for me. Also any small changes I needed wasn’t a problem at all. Thanks once again.
Oct. 18, 2023
Emma has been a great help in connecting the Wholesale all in one app with the Variant options app. Everything works well now. Whenever questions come up, Emma is always there to help. The variant options app helps us enable our customers to upload print data. Now a function has also been added that the data in the backend is provided as a link in the order when the order is triggered. The support is very helpful and works quickly.
Oct. 10, 2023
I've been using this app for a few months now for my wholesale store and everything has been great. I've experienced little to no issues and when I have had any confusion, their support staff answers promptly and efficiently. I would happily recommend this for anybody looking for functionality and customization to their store.
Thank you very much for the amazing 5 star review! It is wonderful to hear that you have been using our app for a few months with little to no issues and that the support staff is helpful when you have any confusion. We appreciate and thank you for your recommendation.
Oct. 6, 2023
Had some initial issues with integrating into my theme, but Joy was so helpful in getting it solved! Only took a few days to get multiple issues fixed and now the store is up and running. Don't freak out if it doesn't install perfectly, just ask for help!
Thank you so much for your 5 star rating! We appreciate your positive review and are so pleased that our agent was able to get your issues sorted out quickly. We are glad to have been of service and hope that you continue to have a great experience.
Oct. 4, 2023
Great app, easy to use, and most importantly good and fast customer service!
Thank you so much for your 5 star rating! We truly appreciate your kind words about our great app, easy to use features, and our excellent customer service! Your positive feedback is highly valued. Thank you for taking the time to review us!
Sept. 22, 2023
BSS is a great app to use. I had some queries and someone got back to me really fast and helped me fix the problem. Would definitely recommend! Great service.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 22, 2023
Great App ! Perfect for our need. The support is very helpful and very professionnal.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Aug. 3, 2023
It worked very well once the app was installed and configured By Emma and the technician. This app allows me to add configurations to make the leather journal custom to their liking. Thank you once again.
Thank you so much for your 5 star rating and kind words about our agent and the technician! We're so glad they got the app installed and configured so quickly and that you're pleased with how our app allows you to customize your leather journal. We really appreciate your positive feedback!
July 29, 2023
This is the best app for product options I tried! The settings are very intuitive so you can create an option set just in a moment. I love that you can add image swatches instead of just the colors. Also, I had an issue at first because the app wasn't showing correctly but the support was excellent (Thank you for your help and patience Emma and team!) I can only strongly recommend it!
Thank you so much for your 5 star rating and wonderful review! We are so pleased that you found the product options intuitive, this is what we strive for in our app. We really appreciate your kind words regarding the image swatches and the excellent support as well - it's great to hear that our team were able to help you out with any issues. We are very happy to have you as a customer and thank you for your recommendation!
July 27, 2023
I would recommend this app to anyone searching for a product & variant app. This app is everything a business needs to offer variants. The support team always help me solve issues promptly!
Thank you for your 5 star rating! We really appreciate your kind words about this product & variant app, and that our support team were able to help you promptly. We are so glad you would recommend this app to anyone searching for a product & variant app – that means a lot to us.
July 17, 2023
This is a great app for adding additional product options since Shopify only allows for 5 options. Not only that, but having the ability to add different styles of options such as, color swatches, text box’s, check boxes, etc really helps add to the professionalism to your products. I have had a couple of issues while using their app. The customers selected options would not show up when added to cart and purchased so I couldn’t see the customers selected options. However, I simply reached out to their support and they fixed the issue very quickly. Their support is top notch and will do anything to make sure you are satisfied and the issue is fixed. Definitely recommend this app for additional product options.
Thank you so much for your amazing 5 star rating! We are so pleased to hear you find our app great for adding additional product options, and that the selection of styles such as color swatches, text boxes, and check boxes is beneficial to the professional look of your products. We are also delighted to hear you found our support team to be top notch and able to address any of your issues quickly. We truly appreciate your kind words and the time you took to write this review for us. Thank you again!
July 17, 2023
Cannot rate this product and and team highly enough. We used it to get some extra variant options set up and when we were having issues the team went above and beyond to get things set up and styled right plus even give us tips and pointers on how to get things done. Completely worth using. Lovely developer team behind the scenes. Big shout out to Jennie P!
Store
My Store
Using app
24 days
Thank you so much for your wonderful review! We are glad to hear that you had such a positive experience with our product and team. Our agent deserves a massive congratulations for going above and beyond to get your options set up and styled right. We are very delighted to have earned your 5 star rating!
July 12, 2023
Excellent App! I had some trouble with the design in my product page and Emma quickly assisted me and solved the problem! Highly recommend!
Thank you so much for your 5 star rating and kind words! We are so pleased to hear that our agent was quick to assist with your issue and we are delighted that you found our app highly recommendable!
July 12, 2023
The application works exceptionally well, and the support provided is prompt, accurate, and fulfilled my requirements. I am highly satisfied with its performance. The customer service team was efficient in addressing my concerns and ensuring a smooth experience. The application's functionality met my expectations, and it proved to be reliable and effective. I appreciate the responsiveness and dedication of the support team in resolving any issues that arose. I highly recommend this application to others seeking a reliable solution that delivers excellent results. Please continue the great work and keep up the outstanding support.
Thank you so much for your 5 star rating and kind words! We appreciate you taking the time to share your wonderful experience with us and for recommending the application to others. We are grateful for your feedback and the recognition to our hard-working customer service team. We strive to continue providing excellent service and product experience. Thank you!
June 23, 2023
A great dev team behind this app, we hope to switch all our sites that utilize customization to this app.
Thank you so much for your 5-star rating! We're thrilled that you think so highly of our dev team and the customization options available with our app. Your feedback is invaluable to us and it really encourages us to continue striving for excellence. Thank you again for your 5-star rating!