Rating

4.7

feedback

1,947

Reviews

chart

#343

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    37%
  • Less than a year
    32%
  • More than a year
    18%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users highlighted the quick response times, helpfulness, and professionalism of the support staff, mentioning specific team members who went above and beyond to assist with customization and technical issues. The app itself was commended for its user-friendly interface and the ability to customize product options seamlessly. However, there were a few reviews that mentioned minor integration issues and delayed responses from customer support, impacting the overall experience for some users.

Highlights

Excellent customer service and support
User-friendly interface and customization options
Minor integration issues and delayed responses

Rating Breakdown

  • 5
    85% (1,656 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (23 ratings)
  • 2
    1% (26 ratings)
  • 1
    6% (111 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2025

SO quick to fix all my problems!! I just message in the chat box and someone replies within minutes to help with the issue. So great.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2025

Saro was great and helped me with my issue super fast! Love this app and all the customer support!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2025

Brilliant experience, i am really impressed. The app is fantastic but the customer service is second to none. I highly recommend choosing this app, you will not be dissapointed!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Superbuena, estuve toda la tarde tratando de solucionar la dificultad, y Salo lo solucionó muy rápido. Gracias

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Oh My Goodness, the assistance I received this evening from Muaza was AMAZING!!! There was something I have been having issues with & trying to change on my website for years and she managed to fix 2 of my issues in just a few moments! Thank you so much Muaza! You are fabulous xx

Using app

Over 4 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more