Rating

4.7

feedback

1,892

Reviews

chart

#753

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    21%
  • Less than a year
    40%
  • More than a year
    33%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support and quick problem resolution. Many users highlighted the prompt and efficient assistance they received from the support team, with specific mentions of helpful individuals like Muaza, Juan, Sanjay, Iris, and others. Users also appreciated the app's features, especially its ability to handle product customization options that the native Shopify app may not support. However, there were a few negative reviews mentioning issues with paid options affecting conversion pixels and some difficulties in understanding certain features.

Highlights

Excellent customer support and quick issue resolution
App features for product customization
Negative impact of paid options on conversion pixels
Difficulty in understanding certain features

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 18, 2024

Nous sommes très satisfaits de cette application ! L'installation est facile et le support technique très réactif ! Nous sommes ravis d'utiliser cette application pour notre second site sur Shopify !

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Netter und schneller Support

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Hi, we had a couple of issues with discounts and currency converting, Muaza helped set up the discount code box for us and it now works perfectly. He was quick to respond and answered all my queries well, great customer service

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

The whole team has been very accomodating since we integrated to Shopify, they always find a solution. Deepa especially today has resolved something troubling us for some time now, that even custom developers outside of this app were not able to help with. I have also since received additional support from the product manager of the app, who kindly provided assistance from developers on custom code very generously, again solving an issue that was causing us a lot of headache. They are truly a joy to work with, nothing is difficult. I look forward to working with them into the future. Thank you so much!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Every time I have an issue, Hulk is so responsive and helpful with testing very custom ideas. Thank you for being a great partner!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more