Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,893
chart
#737
All reviews
Rating Breakdown
Review RSS Feed
Jan. 3, 2024
Rrached out for help getting the app activated and Nisha took care of it in minutes. Loved the speed and the fact that it WORKS. 5 stars!
We're thrilled to hear about your positive experience with our support team, and particularly with Nisha. We always aim to provide efficient and effective help, so it's great to see that reflected in your feedback. It's good to know the app is working well for you and the activation process was handled swiftly. Thanks for taking the time to review us and giving us 5 stars! Should you need any further assistance, don't hesitate to get in touch. We're here to help you anytime. Best Wishes, The HulkApps Team
Jan. 2, 2024
This app is really buggy and breaks out of the box shopify features in order to have to use their other tool in regards to discounts (hulk volume boost). And now new issue discovered, the options price increase does not reflect on checkout. Their real-time support is completely useless and i have to guide them where to find their own application information, i am a paid user the support is ridiculous. The only cool thing about it is the customization possible to the form itself on products and the flexibility of conditions. It just causes a huge problem for the checkout process
Hello, We sincerely apologize about your experience with our Hulk Product Options app. It's disappointing to hear about the issues you've encountered and the inconveniences it's caused, and we definitely understand your frustration. Rest assured, we're taking your feedback seriously. It's crucial for us to know these details to make improvements to our service. It's also good to hear that you appreciate the customizability and flexibility of the product form conditions, and we'll strive to match this standard across all aspects of the app. We understand your concern about our support team. We stand by our mission to deliver valuable service to our clients. It's quite disheartening to hear that we have failed in your case. However, we're hopeful we can turn this situation around. Our team will contact you soon to address the issues you've faced. We really appreciate your feedback and patience. Best Regards, The HulkApps Team.
Feb. 26, 2024
UPDATE: 02.26.24 Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions. They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory. It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do. STAY AWAY!! UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running. --- If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided. But no follow-up; just let us know if we can help you again.
We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve. You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly. Thank you for bringing this to our attention and we appreciate your patience in this matter. Best regards, The HulkApps team
Dec. 29, 2023
I am highly dependant on this app during a busy season of sales for a specific product. I would not be able to sell customised products without this excellent tool. The support this company provides is second to none. I have occasionally upgraded my theme and required some assistance in reconfiguring the app - they have been incredibly responsive and helped me every time with a fast turnaround. I've had this app longer than any other. Great service.
We are elated to read your fantastic review! Knowing that our Hulk Product Options app plays such a critical role during your busy sales season, and facilitates the selling of your customised products truly makes our day. Our team always strives to provide top-notch support, and we're thrilled to learn that you found it reliable and responsive. It's encouraging to hear that you've found our assistance helpful when reconfiguring the app after a theme upgrade. Thank you for sticking with us and holding our app in high regard. Your trust and belief in us are what keeps us motivated. Our team is here for you whenever you need us. Appreciate your feedback and 5-star rating! Best, The HulkApps Team
Dec. 28, 2023
Have great experience with the support team behind HulkApps. Patient and helpful. The app is also very useful for adding options to products as intended. One of the most useful apps on shopify.
We’re thrilled to hear such good feedback, and we're proud to have been able to meet and even exceed your expectations with our app and support team. Appreciations like these encourage us to go the extra mile and ensure our users' satisfaction. We agree – product options are a game-changer and we're glad this feature has proved valuable to your store. Your satisfaction is the highest praise we could receive. Remember, at HulkApps, we’re always ready and willing to assist, so don’t hesitate to reach out if you need more help in the future. Cheers, The HulkApps Team
Dec. 28, 2023
I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...
Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience. Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience. Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you. Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services. Best regards, The HulkApps Team
Dec. 28, 2023
It's a fantastic app for products with detailed variants and options. Once you get the hang of building the variants, it's easy to work with. Chat support is fantastic as well for helping with the little tweaks.
Thank you so much for your fantastic review! We're thrilled to know that you're finding our Hulk Product Options app useful for products with detailed variants. It's great to hear that you're getting the hang of building the variants and you're finding it easy to work with. We're equally pleased to hear of your positive experience with our chat support. We strive to provide the best possible service, and your endorsement means a lot to us. Thanks again for using our app and for taking the time to leave us this feedback—your input helps us to continuously improve and serve our users better. Best Regards, The HulkApps Team
Dec. 23, 2023
So I have been using Hulk Product Options for a month or so. The interface is very intuitive and was easy to set up and use, from the product options all the way through the conditional logic setup. The few times that there were some "snags", i jumped on Chat Help and not only were they immediately responsive, but they fixed the minor issues right away. If you are on the fence, give them a shot, you won't regret it!
We're thrilled to hear about your positive experience with Hulk Product Options, thank you for sharing it with us! Your feedback on the interface, setup, and the chat support really helps us to improve. It makes us happy to know that any issues you ran into were promptly resolved. Your words of encouragement provide valuable motivation for our team. And, if you ever have additional insights or if there's something more you'd like to share, we're all ears. Thanks again for giving Hulk Product Options a shot and for your strong recommendation. Best, The HulkApps Team
Dec. 23, 2023
Personable design, friendly service, especially Deepa, very patient and helpful!
Hello, we are so glad to hear that you're enjoying the design of our app and found our service friendly. Deepa, as well as our entire team, strives to deliver outstanding customer service, and your feedback will definitely bring a smile to her face. Your comments truly encourage us to keep improving our services for our valuable users like you. Thank you so much for your positive review and for giving us a fantastic 5-star rating! Best Regards, The HulkApps Team
Dec. 22, 2023
Great and easy to use app, have been using it for years, and if there are any issues that come up, it is quickly resolved by the Hulk app team
Hi there, We're over the moon to hear such wonderful feedback about our Hulk Product Options app. It's great to know you find our app easy to use and that you've been with us for years now. We are always here to resolve any issues quickly and efficiently, ensuring you have the best experience. We really appreciate your kind words and would like to express our deepest gratitude for your support. Your positive feedback motivates us to continue offering high-quality service. Keep enjoying our app, and if you ever need further assistance or have suggestions, feel free to get in touch. Best wishes, The HulkApps Team
Dec. 21, 2023
Truly amazing people to deal with when you have to figure something out with the app itself.
Hello, It's fantastic to hear that you're finding our support team helpful! At HulkApps, we strive to provide exceptional service and we're glad that it shows in your experience with us. We understand that figuring out a new app can sometimes be challenging, and that's why we're always here to help. Your gracious comment has truly made our day! Remember, we're just a message away if you ever need any further assistance. We truly appreciate your feedback as it helps us continue to deliver the kind of service that you love. Best wishes, The HulkApps Team
Dec. 21, 2023
Friendly, fast, efficient customer service and the product options work seamlessly
Hello, Thank you for leaving such a wonderful review! We are thrilled that you enjoyed your experience with the Hulk Product Options, and found our service fast, friendly, and efficient - that's the level of service we strive to provide. Also, it's great to hear that the product options are working seamlessly for you. Your feedback is of great importance to us and pushes us to work harder to meet our users' needs. Stay in touch if you ever need any further support. We’re here for you! Best wishes, HulkApps Team
Dec. 20, 2023
Well worth the price. This app is easy to install, super easy to configure/update product options using an excel file (great for large inventories with a lot of extra add-on options) -- and support is outstanding!
We're over the moon to see your 5-star rating and appreciate your positive feedback. It's great to know that you find our Hulk Product Options app valuable, easy to use, and perfect for managing large inventories. It's wonderful to hear how helpful our support team has been too. Your support motivates us to make the app better and better. Please don't hesitate to get in touch if you have any more thoughts or queries. Thanks again, and happy selling! Best wishes, The HulkApps Team
Dec. 15, 2023
Thank you Khushbu for your help, very patiently working with me to solve the problems I encountered. Now the App can be used normally, thanks to the help of Khushbu. I would give 5 stars.
Store
My Store
Using app
About 20 hours
We're thrilled to hear that Khushbu was able to assist you effectively! Our goal at HulkApps is to ensure your experience is as smooth as possible, and it's always great to hear when we succeed. Thanks for taking the time to leave us a 5-star review, your feedback means a lot to us. Remember, our team is always here if you need any further support with the Hulk Product Options app. Have a fantastic day! Best Regards, The HulkApps team
Dec. 13, 2023
A reactive and amazing team! super product I give them 5 stars !!!
We're thrilled to hear that you think our team and product are amazing! Thank you for the full 5-stars rating. We work hard to meet expectations like yours, and it's very rewarding to hear that we’re on the right track. If you ever need any assistance or have suggestions, please don't hesitate to reach out. Your feedback propels us forward. Cheers, The HulkApps Team
Dec. 11, 2023
I recently had the opportunity to use the Hulk app, and I must say, it exceeded my expectations. The level of customization available is remarkable, allowing for a highly personalized experience. The user interface is intuitive and user-friendly, making navigation a breeze even for those not tech-savvy. What truly sets this app apart, however, is the outstanding customer support. A special shout-out to Adna and the entire team for their prompt, courteous, and effective assistance. They were incredibly helpful in addressing my queries and ensuring a smooth experience. Whether you're a beginner or an experienced user, this app is a fantastic choice for its versatility, ease of use, and exceptional support team
We’re thrilled to hear that Hulk Product Options exceeded your expectations! Our team strives to offer a high level of customization without compromising intuitiveness, so it's wonderful to hear your affirmations on both these aspects. Adna and the rest of the team will be delighted to hear your shout-out. Your positive commentary about our customer support has made our day! Please know that we value your feedback immensely. It helps us continue delivering the kind of service you've praised here. Again, we appreciate you taking the time to share this lovely review and we're here to provide the same level of support at any time you need. Best regards, The HulkApps team
Dec. 11, 2023
Great app, great support!!!
Hello, thank you so much for leaving us a 5-star review! We're thrilled to hear that you're having a great experience with our app and finding our support helpful. Your feedback matters greatly to us. It helps us to continue improving our services and serve you better. Once again, thanks for being a part of the HulkApps community. Best regards, Team HulkApps
Dec. 10, 2023
I love this app! honestly and the support team are always on top of things and are always helpful and get things done so quickly I really appreciate it because its the only app in the market that works for exactly what I need with my variables and options Thank you and keep it up
We're thrilled to hear that you're loving Hulk Product Options and finding our support team helpful and efficient! It's wonderful to know that our app is the perfect fit for your specific needs in managing variables and options. We greatly appreciate your positive feedback and will continue our efforts to provide excellent service. Your words are a big motivation for us. Once again, thanks for the love and support. If you require any further assistance, don't hesitate to reach out. Best Regards, The HulkApps Team
Dec. 7, 2023
App Works great. The chat option is very good, I have always been helped quickly and they resolved all my issues.
We're thrilled to hear that you've had a positive experience with our Hulk Product Options, especially our chat support feature! Ensuring our clients receive prompt and effective assistance is a top priority for us, so your feedback is highly appreciated. If there's anything more you'd like to share about your experience, we'd love to hear it. In the meantime, happy selling! Best wishes, The HulkApps Team
Dec. 7, 2023
great app love it
Thank you for the fantastic rating and your kind words! We're thrilled to hear that you love our Hulk Product Options app. We always strive to deliver the best possible user experience, and your feedback motivates us to keep doing what we're doing! Remember, our team is here if you need any assistance. Thanks again for choosing HulkApps. Best regards, The HulkApps Team