All reviews

Rating Breakdown

  • 5
    86% (1,609 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2023

I love this app. I've had to reach out to chat help multiple times to help me make things work correctly. This particular time, it was Khushbu who helped me. She was amazing and fixed everything that wasn't working right.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that you're loving Hulk Product Options! It's important to us that we provide the best assistance possible, and we're glad to hear that Khushbu was able to help you efficiently. We'll be sure to pass your appreciative words onto her — she'll be pleased to know she made a difference. Please never hesitate to reach out again if you need any further assistance. Your feedback helps us serve you better. Best Wishes, The HulkApps Team

5 / 5 Share

Nov. 12, 2023

I have had a few hiccups with the Hulk Product Options app BUT they were all user error on my end and the chat feature is INCREDIBLE. So fast, very professional, always available... truly a huge help any time I run into questions or concerns!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so thrilled that you've found our chat feature to be a valuable tool in navigating the Hulk Product Options app! It's hugely reassuring to hear that our team was able to swiftly resolve any issues you encountered along the way. Your kind words about their professionalism and availability really boost our spirits. However, we're sorry to know that you faced a few hiccups initially - we strive to create a seamless experience for all users. Should you stumble upon further questions or concerns, please do not hesitate to get back in touch. We're always here to support you. Your feedback forms an important part of our journey and we value it immensely. Regards, The HulkApps Team

5 / 5 Share

Nov. 11, 2023

Had an issue with additional charges not being applied in cart. Customer support helped me fix it in minutes and explained how I could fix the issue if it ever happened again.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're really glad to hear that our support team was able to provide you with the assistance you needed! We have always focused on giving a swift and effective response to your concerns, and we're glad that we lived up to that. Your feedback helps us improve and stay focused on our goals. If you run into any other issues or if there's anything else we can do to assist you with our app, please don't hesitate to reach out. We're here for you! Best wishes, The HulkApps team

5 / 5 Share

Nov. 11, 2023

Great response when I reached out for help. Very quick and thorough. Very pleased with the function and support of this App. Thanks Khushbu! You are a star!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had a positive experience with our support team and that you're pleased with the function of our Hulk Product Options app! Your thanks to Khushbu is greatly appreciated - we'll definitely pass along your kind words. Feedback like yours truly inspires us to continue providing stellar and speedy support. Thanks again for taking the time to leave us such fantastic review. We're grateful to have users like you! Best, The HulkApps Team

5 / 5 Share

Nov. 9, 2023

We've tried a few different product option apps and this is the best one thus far! The quick and attentive support is incentive enough to continue using.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

We are thrilled to hear that our Hulk Product Options app is the best you've encountered yet! Your kind words truly motivate us to keep delivering top-notch support and quality apps. Thank you for appreciating our quick and attentive support team. They are indeed a hardworking bunch and your feedback will brighten their day. Your insights help us serve you better. Keep enjoying our app! Best, The HulkApps team

5 / 5 Share

Nov. 8, 2023

I have just downloaded this for the first time after going through Shopify Apps for days trying to find the right fit. As soon as I downloaded the app there was a prompt for a live chat and I was able to speak directly with an agent that helped set up exactly what I needed. The customer service so far has been excellent and I look forward to seeing how this app works for us.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review! We're thrilled to hear that our Hulk Product Options app seems to be the perfect fit for your needs. Your appreciation for our customer service team is heartening - they work hard to provide prompt assistance to all our users. Rest assured, we'll strive to maintain this high standard of service as you continue using our app. Your feedback is greatly appreciated, and it encourages us to push towards excellence continuously. Should you need further help, don't hesitate to reach out. Best regards, The HulkApps team

4 / 5 Share

Nov. 3, 2023

Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us. We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you. Thank you once again for your continued trust over the years. Best, The HulkApps team

5 / 5 Share

Nov. 2, 2023

The app is designed with really good function, and the support team is always in quick and friendly response. We are glad to have them!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear your positive feedback on the design and functionality of our app, as well as our support team's responsiveness. It is our aim to provide excellent service and deliver useful app functions. Your comments ensure us that we're on the right track. Thank you for taking the time to leave this fantastic review. We're really glad to have you too! Best, The HulkApps Team

5 / 5 Share

Nov. 2, 2023

Great, quick customer service. The options are exactly what I need for my shop and the customization to match my brand is perfect.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, We're thrilled you're finding our Hulk Product Options useful for your shop and that the customization is working seamlessly with your brand. It's great to hear that our customer service could assist you promptly—that's what we're here for. Your positive words mean a lot to us. Remember, we're always here if you need any further assistance or have more ideas for us to consider. Your feedback helps us serve you better. Best wishes, The HulkApps Team.

4 / 5 Share

Nov. 2, 2023

So far very good, live chat support has been very helpful twice now. I think adding full walkthrough videos showing how to do each string of customizations would be very helpful. So far i've not been able to find or be directed to any long form videos.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

We're glad to hear that you're finding our app very good and that our live chat support has been helpful! Your feedback about the need for comprehensive walkthrough videos strikes a chord with us. We understand how this can enhance user experience with each string of customizations. We appreciate your suggestion and will seriously consider it moving forward. If there is anything else you need assistance with or any queries, feel free to reach out to our support team. Your feedback matters a lot to us and helps us to improve. Best, The HulkApps Team

5 / 5 Share

Nov. 2, 2023

Thanks for the kind support from the service team. This app properly fulfills our requests and reaches our expectations! We would highly recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're absolutely delighted to hear that our Hulk Product Options app has successfully met your needs! Thanks for your warm words about our support team. Knowing our work is being recognized and valued means a lot to us. We're thankful for your recommendation and are pleased that you had a positive experience. Keeping our customers happy is our top priority, and your feedback is critical in helping us understand what we're doing right. Thanks again, your feedback means the world to us. Best regards, The HulkApps Team

5 / 5 Share

Oct. 31, 2023

Very helpful and quick to respond to any issues. Really appreciated the help when we were having issues whilst upgrading our current theme.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our service helpful, and that we were able to assist promptly when you encountered issues with theme upgrading. Your positive words significantly boost our team's spirits, ensuring that we continue to offer the same quality of service. We're here and always ready to help whenever you need us. Thank you for taking the time to leave a review. Your feedback truly matters to us. Best, The HulkApps Team

5 / 5 Share

Oct. 31, 2023

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

This app has quite flexible options and the support is always quick to respond and resolve issues. Thanks!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're overjoyed to hear about your positive experience with our app and support team. At HulkApps, we strive to offer flexible solutions and efficient support to help simplify your business processes, and it's fantastic to hear that you are satisfied with our services. Your encouraging remarks truly lighten up our day! Be assured, we're always available and ready to jump in if you need any further assistance. Thank you for taking the time to review us and for awarding us a perfect star-rating. Your support and feedback keep us motivated to continuously put our best foot forward! Best wishes, The HulkApps Team

5 / 5 Share

Oct. 28, 2023

Super Hilfsbereite Mitarbeiter! Super App. Sehr zufrieden.

Store

Nirona

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihre hervorragende Bewertung! Wir freuen uns sehr, zu hören, dass Sie mit unserer App und dem Service zufrieden sind. Ihre Zufriedenheit ist unsere Priorität und Ihr positives Feedback bestärkt uns in unserem Engagement. Nochmals vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Mit freundlichen Grüßen, Das HulkApps Team

5 / 5 Share

Oct. 26, 2023

Sanjay was very helpful. he went above & beyond to fix the issues I was having. Where Shopify will just send you steps to fix it yourself. Not with Hulk!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to hear that Sanjay was able to exceed your expectations in resolving the issues you were facing! At HulkApps, our priority is to provide quick and helpful support to all our users. Your positive experience means a lot to us. Thank you for giving us a perfect rating and for your kind words. We hope to continue to deliver the same level of service in the future as well! Let us know if there's anything else we can do for you. Thanks again, the HulkApps team!

5 / 5 Share

Oct. 26, 2023

This app is very good and Amit in from the support is really professionnal.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear that you're enjoying Hulk Product Options and found our support team, especially Amit, to be professional. Our team always strives to provide excellent support to our users. Your positive feedback means a lot to us. Thank you for choosing and recommending HulkApps. Best Regards, The HulkApps Team.

5 / 5 Share

Oct. 25, 2023

Always very helpful assistance in creating whatever is required. Thank you.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you've found our assistance helpful! At HulkApps, we aim to provide the very best in customer service, and it's always encouraging when our efforts are recognized. Your kind words truly mean a lot to us and we're grateful for the wonderful review. Remember, we're here to help create whatever you require, so don't hesitate to reach out if you need anything else. Your feedback helps us continue to deliver a great experience for all our customers. Best wishes, The HulkApps Team

5 / 5 Share

Oct. 25, 2023

so happy with the help SARO provided me! i was so stressed but she helped me and was very patient and kind thank you again, i am so grateful

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you had such a great experience with our support team member, Saro! It's moments like this that we strive for to assist our users in the best possible way. Your words of appreciation really make our day. Thank you for taking the time to write this wonderful review. We're always here to help if you need us. Stay tuned for more updates about Hulk Product Options. Warm Regards, The HulkApps Team

1 / 5 Share

Nov. 19, 2023

Don't even bother.

Using app

About 1 month

Total reviews

7

Average rating

4.4

Developer Reply

We're sorry to hear that you had a poor experience with our Hulk Product Options app. Our team at HulkApps is committed to providing the best possible service and we’re disappointed that we fell short in your case. If you faced any specific issues, or have suggestions, we'd appreciate it if you connect with our support team who're ready to assist you. We are making a note of your feedback and promise to work diligently on improving our app and services. Your feedback matters to us. Best Regards, HulkApps Team