All reviews

Rating Breakdown

  • 5
    86% (1,609 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Oct. 24, 2023

Great Support

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you've had a positive experience with our support team at HulkApps! It's our mission to assist our customers in the best possible way. Your positive words about our support mean a lot to us. Thank you for the full 5-star rating. Best Regards, The HulkApps Team

5 / 5 Share

Oct. 22, 2023

Super service fra support som fikset et problem på 2 min.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hej, tak for din fantastiske anmeldelse og for de 5 stjerner! Vi er glade for at høre, at du havde en positiv oplevelse med vores support team. Hastighed og effektivitet er nogle af vores topprioriteter, og vi er glade for at vi kunne løse dit problem så hurtigt. Vi værdsætter meget din feedback, da den hjælper os med at forblive fokuserede på levering af de bedste løsninger for vores kunder. Hvis du har yderligere spørgsmål eller brug for hjælp i fremtiden, er vi her for at hjælpe. Med venlig hilsen, HulkApps-teamet

5 / 5 Share

Oct. 22, 2023

Haris was great and QUICK in helping me with my problem. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're absolutely thrilled to hear about your positive experience with Haris from our support team! Speed and efficiency are high on our priority list, and we're so glad that you've experienced this firsthand. Your feedback means a lot to us as it encourages our team to continue delivering top-notch support. Thank you again for this wonderful review! Best Regards, The HulkApps Team

5 / 5 Share

Oct. 20, 2023

We are very happy with this app. The customer service is very helpful and quickly made many modifications we requested without any extra charges! We have just started to use this app but I am sure it will help us make a lot of upsells on on carts.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to know that you're very happy with our Product Options App and found our customer service helpful. Thank you greatly for sharing your experience. We always ensure our customer's requests are fulfilled promptly and without extra charges because your satisfaction is our utmost priority. You've just started using the app and are already experiencing its benefits, that's wonderful! We're confident our app will indeed help you make a lot of upsells on your carts. Remember, we're here to support you anytime you need us. Your feedback is essential for us to continue improving and delivering the best service possible. Best Regards, The HulkApps Team

5 / 5 Share

Oct. 19, 2023

Un'ottima APP che soddisfa le nostre esigenze e un rapidissimo ed efficientissimo customer center, che via chat e in "real time" ha risolto i nostri problemi. Complimenti!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione positiva! Siamo molto lieti di sapere che la nostra APP ha soddisfatto le tue esigenze. Siamo particolarmente orgogliosi del nostro team di assistenza clienti, e fa sempre piacere sentire che sono riusciti a risolvere i tuoi problemi in modo rapido ed efficiente. Apprezziamo molto il tuo feedback che ci aiuta a continuare a migliorare. Aspettiamo con ansia di continuare a lavorare con te. Cordiali saluti, Il team di HulkApps.

5 / 5 Share

Oct. 19, 2023

Khushbu's assistance in setting up my product page made the process both effortless and efficient. As a newcomer to Shopify, her expertise proved invaluable, providing me with a stress-free experience. Thank you, Khushbu, for all your help!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are thrilled to hear that Khushbu was able to provide you with the excellent experience we strive to provide all our customers. It's fantastic to know that her assistance made your product page setup effortless and efficient. We understand that being new to Shopify can be overwhelming, and we're glad to have been able to make your experience stress-free. We'll pass your kind words along to Khushbu, who will be pleased to hear them. Your enthusiastic feedback is a great encouragement for us to continue working hard to ensure our customers' success. Thanks for taking the time to write this fantastic review. Best wishes, The HulkApps Team

5 / 5 Share

Oct. 18, 2023

I had the pleasure of communicating with Nisha via chat from Hulk Options and the assistance I received was awesome. She was patient, as I'd been struggling for months to get my website to display the upload images feature. After effective dialogue, my issue was FINALLY resolved! Needless to say, I'm one happy customer. Thank you, Nisha!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're overjoyed to hear about the great experience you've had with our support team, specifically Nisha. We applaud her for providing you with the high-quality assistance that HulkApps strives for. Your note about her patience and effectiveness in resolving your long-standing issue makes us really proud. As customer satisfaction is our top priority, we're thrilled to hear about your positive journey with us! We're here to assist you anytime you require our help. Your feedback motivates us to push our boundaries and deliver our best. Thanks once again for choosing HulkApps. Best Regards, Team HulkApps

5 / 5 Share

Oct. 17, 2023

The team have really helped when I have come across issues, especially with breaking down the instructions when I didnt understand. they have been so quick when I have needed help. fantastic, thank you

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you've had such a positive experience with our team at HulkApps, especially with the quick and helpful support you've received. It's always our goal to provide clear, easy-to-understand assistance whenever you need it. Your kind words are truly appreciated and we're delighted to know we were able to meet your expectations. Remember, we're always just a click away if you need any further help or support. Your feedback plays a vital role in our continuous efforts to improve our services. Best Regards, The HulkApps Team

5 / 5 Share

Oct. 17, 2023

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with our services. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to continuing to serve you. Thanks again for choosing us!

5 / 5 Share

Oct. 17, 2023

SAV VRAIMENT À L'ÉCOUTE DE LA CLIENTÈLE

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're pleased to hear that you find our customer service attentive. It is our priority to always listen to our clients and deliver them the best experience possible. We truly appreciate your recognition in this regard. Your feedback is of great importance to us and will continue to guide our improvements and expansion. Thanks again from the team at HulkApps!

5 / 5 Share

Oct. 17, 2023

Wonderfull service within few minutes they solved 1 day of trouble for us. Amazing team keep it up.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your enthusiastic review. We're overjoyed to hear that our team was able to quickly resolve your issues and make your day easier. We strive to deliver solid and prompt customer service, and your feedback makes it all worthwhile. Our team will certainly be inspired by your praise. Please know that your feedback plays a significant role in our effort to continually improve our support and services. Thank you for being an incredible member of the HulkApps community. Cheers, The HulkApps Team

5 / 5 Share

Oct. 13, 2023

Hulk Product Options allow my customers to pick different flavors of desserts easily on my site. The app is easy to use, but their customer service is also really helpful if you have any difficulties figuring it out.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're glad to hear how well our app is working for you! It's fantastic to know that Hulk Product Options is making it easy for your customers to choose their desired dessert flavors. We always aim to offer a user-friendly experience. We're equally pleased to know our customer service team has been able to assist you when needed. Your words are greatly encouraging to us to continue improving and delivering value to our users. Thank you once again for using Hulk Product Options and for your 5-star rating. We appreciate your feedback and we look forward to continuing to support your Shopify store. Best Wishes, The HulkApps Team

5 / 5 Share

Oct. 11, 2023

So far so good! I needed a little help from Hulk just with a way the app was interacting with my shopify theme. Amit was super fast and responsive and fixed it to exactly what I need.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're thrilled to hear that you're having a great experience with our Product Options app. It's wonderful to know that Amit was able to assist you promptly and resolve your issue effectively. Quick and efficient support is something we work hard on, so your feedback means a lot. Please don't hesitate to reach out if you ever need further assistance. We're more than happy to help! Once again, thank you for taking the time to leave us this review. We truly appreciate it. Best Regards, The HulkApps Team

5 / 5 Share

Oct. 11, 2023

I came to Hulk looking for a way to integrate an options tab for my gift boxes, not only did I find the help I needed through the Chat option with Mirza, the Merchant Success Manager, but much more. He was patient and understanding of my product needs. He even offered to dig deeper and go into the backend of my shop and made sure everything was set up just the way I needed it. Exceptional customer service is HARD to find these days, Mirza was a great "human" experience. I give him 5 STARS!!!

Store

UGABFLG

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re absolutely thrilled to hear about your positive experience with our team, especially with Mirza. At HulkApps, we always strive to provide the best services to our customers and we're glad to hear that we were able to assist you with your gift box options tab. Your kind words are really motivating us to keep delivering top-notch service. Your comment about Mirza’s 'human' touch really hit home for us, as it's something we truly value. We always want to ensure our customers feel understood and supported, not just serviced. We'd also love to hear any thoughts or suggestions you might have to continue elevating your experience with our Product Options app. Please don't hesitate to share your ideas as your feedback helps us grow and improve! Thank you again for taking the time to review us and for the 5-star rating. We greatly appreciate it! With gratitude, The HulkApps Team

4 / 5 Share

Oct. 6, 2023

I am a total newbie, the first assistant I ended up frustrated because responses were very slow. To the point, I just had to shut it down. The following day, I communicated with Khushbu, and she was amazing. Instruction flowed well and I finally felt like I understood. This product allowed me to obtain information from the customer, and will allow them to upload files to me. I am so excited.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! We are thrilled to hear that Khushbu could come to your assistance and make your experience with our Hulk Product Options more enjoyable. Our apologies for the initial difficulties you had with our support. We aim to constantly improve our response times as we value the time and effort of our users like yourself. Your feedback has been noted, and we promise to work diligently to ensure every interaction you have with our support team is as smooth as Khushbu's. We're delighted to know that our product has resonated well with your needs and expectations. Thank you for trusting our services and taking the time to share your experience! Best wishes, HulkApps Team

1 / 5 Share

Oct. 2, 2023

TERRIBLE!! CANCELLED THE TRIAL AND THEY WILL CHARGE YOU ANYWAY. THEY ENDED UP CHARGING ME 49.99. THE APP IS ONLY 10. DON'T USE THIS APP ITS HORRIBLE

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

We're genuinely sorry to hear about your negative experience with our Hulk Product Options app. It's crucial to us that our customers are satisfied and we understand how frustrating such issues can be. The billing concern you've raised is certainly alarming, and we want to make sure this is addressed promptly. We assure you our billing system aligns with Shopify's policies. However, there may have been an unanticipated issue, for which we offer our sincere apologies. We would appreciate the opportunity to look into this issue more closely. If you haven't yet, we encourage you to reach out to our support team via the Shopify App Store's "Get Support" feature. If you've already taken this step, we assure you our team will be in touch soon. Your feedback helps us to continuously improve our services and our customers' experiences with our apps. Thank you for taking the time to bring this to our attention. Best Regards, The HulkApps Team

5 / 5 Share

Sept. 30, 2023

wonderful fast response

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're incredibly delighted to hear your positive feedback on our fast response time. Your satisfaction is our top priority, so we're glad to know we've been able to meet your expectations. We love hearing how our product has helped to improve your Shopify experience. Your feedback is fundamental to our continuous endeavor to offer top-notch service. Thank you sincerely for your 5-star review. Best, The HulkApps Team

5 / 5 Share

Sept. 27, 2023

Sanjay solved an issue we had immediately on livechat afterhours - highly recommend this team :)

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, We are thrilled to hear that Sanjay could efficiently help you resolve your issue on livechat, even after hours. Your high recommendation of our team really makes our day. We strive to deliver top-tier customer service and it means so much when our efforts are recognized and appreciated. Our entire team is dedicated to providing the same level of support whenever you need us. Thank you for taking the time to leave us such a glowing review, we really appreciate it. Best wishes, The HulkApps Team

5 / 5 Share

Sept. 26, 2023

It's working good

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for the high rating! It's great to hear that our Hulk Product Options is working well for you. The entire HulkApps team is committed to ensuring our users have the best possible experience. We greatly appreciate your feedback. Best, The HulkApps Team

5 / 5 Share

Sept. 22, 2023

We found that this app was not functioning so we asked the developer for help, and they quickly identified the cause of another conflicting app and fixed the shopify theme as well. We’re satisfied not only with the function of the app itself but also with the accurate and swift response from the support team. Thank you very much.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with our Hulk Product Options app and our support team, thank you for sharing! It's encouraging to know that you're satisfied with both our app's capabilities and the assistance provided by our team. We're here to solve any conflicts or challenges you may face, and we're always ready to ensure our apps run smoothly on your Shopify store. Remember, your feedback always matters to us and helps us improve. Should you ever need anything else, don't hesitate to reach out. We're here for you. Best wishes, The HulkApps Team