All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 16, 2023

I have been using this app for a couple years now and every time I have needed help setting something up or reconfiguring something they have always been so helpful and quick to reply!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We're overjoyed to hear about your long-term experience with our Hulk Product Options app! It's great to hear that our customer support team has consistently met your expectations over these years. Your feedback serves as a beacon to help us continue to offer our best service. It's our top priority to support you and ensure that the app runs smoothly. We're delighted you've felt seen and supported by our quick reply times. We are continually improving our services based on invaluable feedback from users like you. Thank you for entrusting our app for your business over the years. We look forward to serving your business needs continuously in the future. With appreciation, The HulkApps Team.

5 / 5 Share

July 13, 2023

great effort! :) Nisha helped me with my problem and resolved it in a very short time thanks :) <333

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're thrilled to hear you had a positive experience with our Hulk Product Options app! We're so pleased that Nisha's assistance met your needs and resolved your issue quickly. Our team really appreciates your feedback and your wonderful rating. It keeps us motivated to deliver top-notch service to all our users. Thank you again for your supportive words and for using HulkApps. We're here for you anytime you need us! Best Wishes, The HulkApps Team

5 / 5 Share

July 9, 2023

Amazing Customer service! Great product as well. I have found many uses for this app and I am sure will continue to find more

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

July 6, 2023

Thank you so much for the great help to direct on the questions that we had promptly leading us to successfully deal with the issue quickly!

Using app

About 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

1 / 5 Share

Aug. 31, 2023

I have been having issues for a while and they still didn't fix it. This has caused me tens of thousands in losses so far!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

June 27, 2023

The product builder app has made it so easy for our customers to create their custom orders. It has transformed the made to order process for us and our customers. The support is also fantastic. Thanks for a great app!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

June 26, 2023

The support team has been assisting me in tailoring the CSS and integrating the app seamlessly with my store, and the results are fantastic. I'm genuinely astounded by its performance, especially after experimenting with three different apps that didn't meet my requirements. I couldn't be more satisfied now.

Using app

2 months

Total reviews

15

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

June 26, 2023

Great App for custimisation products and wonderful help support. I can highly reccommend using this App.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

June 29, 2023

I have used HULK app now for a few weeks and after what was a very “difficult” start, I can now say that Thanks to Eldin, merchant success manager for the company who has helped us every step of the way. Our site is functioning unbelievable. As all new sites to shopify we have had some teething issues but Eldin has been there to assist and offer the most outstanding levels of customer service after our difficult start. Nothing has been too much, and they have surpassed what I thought was possible and out score Shopify’s own customer service by a country mile. Keep up the good work and we hope to have a long business relationship with you.

Using app

8 months

Total reviews

6

Average rating

3.3

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

1 / 5 Share

June 23, 2023

1. pricey. they stared with basic package for FREE! (completely 0) now they increase basic to USD 10. 2. add-on products (that have charges) will cost your customer NOT BEING ABLE TO ENTER DISCOUNT CODE. I think they know that they are FULLY AWARE OF THIS FEATURE is just that they NEVER FIX THIS UP because they want you to get another app (bold product option) that cost you for USD 50, only for you to be able to charge while still be able to add discount code. 3. Customer Service is blatantly slow. too generalising problems. still there are QUITE A FEW similar apps that is FREE. PLS DO NOT WASTE YOUR MONEY.

Using app

About 3 years

Total reviews

4

Average rating

2.0

Developer Reply

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

5 / 5 Share

June 22, 2023

The chat support answers promptly and to the point. I hope that the app will work properly and without problems as I'm planning to open my shop soon.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

June 22, 2023

Very well designed app and many options to choose from as well as the great support provided by the Hulk team

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

June 21, 2023

Nitesh was brilliant is sorting all our issues quickly and within a few minutes, we are very happy with the app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

June 17, 2023

Works great, gives me the ability to add SO MANY options to my custom made items. Support is really, really great. Not "great compared to the awful service we've all gotten used to over the last decade" but really, truly great.

Using app

Over 3 years

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

June 18, 2023

Customer service team was SO helpful! Sarah was able to clearly help me resolve my questions easily, no back and forth, so it really saved me a lot of time! Thank you so much! Totally recommend this app!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our customer service team! We're thrilled to hear that Vedran provided you with assistance and efficiently resolved your questions. We truly appreciate your recommendation and hope to continue providing you with excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out.

5 / 5 Share

June 15, 2023

The team is helpful and the service is excellent. Would definitely recommend it to anyone who needs it.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

June 13, 2023

The support has been very responsive and very helpful getting the product up and running in my shop.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

June 12, 2023

Super application, simple d'utilisation et l'assistance est vraiment au top et réactive lorsque vous avez besoin d'aide

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

4 / 5 Share

June 12, 2023

使いやすかったです。 サポートもしっかりしていたので、安心して設定できました。

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

June 6, 2023

Great app so far! Customer service was easy to work with and they were able to resolve my problem within 10 minutes. Would suggest this app to others!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.