HA Product Options Variants
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,118
chart
#495
All reviews
Jan. 16, 2024
機能も十分で何よりサポートが手厚いのでとても満足してます。 分からないことも丁寧に対応してくれるので、安心して利用できます。 チャットでは基本英語対応ですが、自動翻訳などもあるので英語が苦手でも大丈夫です。 ただし利用するテーマとの相性もあり、バグが多々でます。 そのバグもチャットで「ここを直してほしい!」と伝えると、1時間もしないうちに修正してくださるのですごく助かります。
Jan. 16, 2024
Hulk is very user friendly, seamless, and easy to use. What I love most about it is the customer service. Very useful, patient, fast to respond, & friendly. I've tried a couple of product customizers and I prefer Hulk over them.
March 6, 2025
Great app and excellent support. Thanks Chirag for getting to the bottom of the issue I was having and fixing it quickly.
Jan. 10, 2024
Really happy with this app and the customer service. App wasn't working with a new theme we had and their customer service rep was able to resolve the design issue within 30 minutes! Highly recommend using this for product variants that are able to go beyond the basic formatting of a shopify product listing.
Jan. 9, 2024
Faris helped me with something I just couldn't figure out myself! Thank youuuuuu
Jan. 4, 2024
has worked well for a number of years, and when i did have an issue , the online support was able to fix the problem in a timely fashion
Thank you for your feedback! We’re glad to hear the app has worked well for you over the years and that our support team was able to resolve any issues quickly. We appreciate your continued trust in Hulk Product Options!
Jan. 3, 2024
Thank you so much, Manoj for all your help today. Thank for your patience in understanding my issue and helping me solve my concern with ease.
Thank you for your kind words! We’re glad Manoj could help and provide a patient, smooth experience in resolving your issue. We’ll be sure to pass along your thanks!
Jan. 2, 2024
This app is really buggy and breaks out of the box shopify features in order to have to use their other tool in regards to discounts (hulk volume boost). And now new issue discovered, the options price increase does not reflect on checkout. Their real-time support is completely useless and i have to guide them where to find their own application information, i am a paid user the support is ridiculous. The only cool thing about it is the customization possible to the form itself on products and the flexibility of conditions. It just causes a huge problem for the checkout process
Hello, We sincerely apologize about your experience with our Hulk Product Options app. It's disappointing to hear about the issues you've encountered and the inconveniences it's caused, and we definitely understand your frustration. Rest assured, we're taking your feedback seriously. It's crucial for us to know these details to make improvements to our service. It's also good to hear that you appreciate the customizability and flexibility of the product form conditions, and we'll strive to match this standard across all aspects of the app. We understand your concern about our support team. We stand by our mission to deliver valuable service to our clients. It's quite disheartening to hear that we have failed in your case. However, we're hopeful we can turn this situation around. Our team will contact you soon to address the issues you've faced. We really appreciate your feedback and patience. Best Regards, The HulkApps Team.
Feb. 26, 2024
UPDATE: 02.26.24 Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions. They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory. It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do. STAY AWAY!! UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running. --- If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided. But no follow-up; just let us know if we can help you again.
We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve. You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly. Thank you for bringing this to our attention and we appreciate your patience in this matter. Best regards, The HulkApps team
Dec. 29, 2023
I am highly dependant on this app during a busy season of sales for a specific product. I would not be able to sell customised products without this excellent tool. The support this company provides is second to none. I have occasionally upgraded my theme and required some assistance in reconfiguring the app - they have been incredibly responsive and helped me every time with a fast turnaround. I've had this app longer than any other. Great service.
We are elated to read your fantastic review! Knowing that our Hulk Product Options app plays such a critical role during your busy sales season, and facilitates the selling of your customised products truly makes our day. Our team always strives to provide top-notch support, and we're thrilled to learn that you found it reliable and responsive. It's encouraging to hear that you've found our assistance helpful when reconfiguring the app after a theme upgrade. Thank you for sticking with us and holding our app in high regard. Your trust and belief in us are what keeps us motivated. Our team is here for you whenever you need us. Appreciate your feedback and 5-star rating! Best, The HulkApps Team
Dec. 28, 2023
Have great experience with the support team behind HulkApps. Patient and helpful. The app is also very useful for adding options to products as intended. One of the most useful apps on shopify.
We’re thrilled to hear such good feedback, and we're proud to have been able to meet and even exceed your expectations with our app and support team. Appreciations like these encourage us to go the extra mile and ensure our users' satisfaction. We agree – product options are a game-changer and we're glad this feature has proved valuable to your store. Your satisfaction is the highest praise we could receive. Remember, at HulkApps, we’re always ready and willing to assist, so don’t hesitate to reach out if you need more help in the future. Cheers, The HulkApps Team
Dec. 28, 2023
I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...
Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience. Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience. Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you. Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services. Best regards, The HulkApps Team
Dec. 28, 2023
It's a fantastic app for products with detailed variants and options. Once you get the hang of building the variants, it's easy to work with. Chat support is fantastic as well for helping with the little tweaks.
Thank you so much for your fantastic review! We're thrilled to know that you're finding our Hulk Product Options app useful for products with detailed variants. It's great to hear that you're getting the hang of building the variants and you're finding it easy to work with. We're equally pleased to hear of your positive experience with our chat support. We strive to provide the best possible service, and your endorsement means a lot to us. Thanks again for using our app and for taking the time to leave us this feedback—your input helps us to continuously improve and serve our users better. Best Regards, The HulkApps Team
Nov. 12, 2024
So I have been using Hulk Product Options for a while. The interface is very intuitive and was easy to set up and use, from the product options all the way through the conditional logic setup. The few times that there were some "snags", i jumped on Chat Help and not only were they immediately responsive, but they fixed the minor issues right away. If you are on the fence, give them a shot, you won't regret it!
We're thrilled to hear about your positive experience with Hulk Product Options, thank you for sharing it with us! Your feedback on the interface, setup, and the chat support really helps us to improve. It makes us happy to know that any issues you ran into were promptly resolved. Your words of encouragement provide valuable motivation for our team. And, if you ever have additional insights or if there's something more you'd like to share, we're all ears. Thanks again for giving Hulk Product Options a shot and for your strong recommendation. Best, The HulkApps Team
Dec. 23, 2023
Personable design, friendly service, especially Deepa, very patient and helpful!
Hello, we are so glad to hear that you're enjoying the design of our app and found our service friendly. Deepa, as well as our entire team, strives to deliver outstanding customer service, and your feedback will definitely bring a smile to her face. Your comments truly encourage us to keep improving our services for our valuable users like you. Thank you so much for your positive review and for giving us a fantastic 5-star rating! Best Regards, The HulkApps Team
Dec. 22, 2023
Great and easy to use app, have been using it for years, and if there are any issues that come up, it is quickly resolved by the Hulk app team
Hi there, We're over the moon to hear such wonderful feedback about our Hulk Product Options app. It's great to know you find our app easy to use and that you've been with us for years now. We are always here to resolve any issues quickly and efficiently, ensuring you have the best experience. We really appreciate your kind words and would like to express our deepest gratitude for your support. Your positive feedback motivates us to continue offering high-quality service. Keep enjoying our app, and if you ever need further assistance or have suggestions, feel free to get in touch. Best wishes, The HulkApps Team
Dec. 21, 2023
Truly amazing people to deal with when you have to figure something out with the app itself.
Hello, It's fantastic to hear that you're finding our support team helpful! At HulkApps, we strive to provide exceptional service and we're glad that it shows in your experience with us. We understand that figuring out a new app can sometimes be challenging, and that's why we're always here to help. Your gracious comment has truly made our day! Remember, we're just a message away if you ever need any further assistance. We truly appreciate your feedback as it helps us continue to deliver the kind of service that you love. Best wishes, The HulkApps Team
Dec. 20, 2023
Well worth the price. This app is easy to install, super easy to configure/update product options using an excel file (great for large inventories with a lot of extra add-on options) -- and support is outstanding!
We're over the moon to see your 5-star rating and appreciate your positive feedback. It's great to know that you find our Hulk Product Options app valuable, easy to use, and perfect for managing large inventories. It's wonderful to hear how helpful our support team has been too. Your support motivates us to make the app better and better. Please don't hesitate to get in touch if you have any more thoughts or queries. Thanks again, and happy selling! Best wishes, The HulkApps Team