Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,893
chart
#522
All reviews
Rating Breakdown
June 6, 2023
This app does not work with Google Pay or Shop Pay. If your clients pay with either of those methods then the app will not work. Brought issue up many times to Support team but not addressed. Not worth it for us to keep this app given it brings more issues than anything else.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
June 2, 2023
Amit was very helpful with different scenarios needed to accomplish my goal. He was very helpful and quick to find a solution. He took the time to go through all my questions and fix any of my issues. Very much appreciated! He is the best!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
June 2, 2023
the support was fantastic, I was lost and had no idea how to integrate the app or work it and the gentleman helped me so quickly and resolved my issues. just fantastic
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
June 2, 2023
Great app! opens up so many doors to be able to offer customised products. Great customer service, always really helpful. Defo recommend :-)
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
May 30, 2023
Really easy to use, but the customer service is outstanding! I downloaded the app yesterday and had 4 issues and within minutes they were solved, the customer service team are just brilliant and so kind and nothing is too much trouble for them. Well done guys, keep up the amazing work!
Dear customer, We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
May 29, 2023
Super Helpful Staff and Got what I need to be done! Will be using again next time I need to add new variants
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
May 28, 2023
I find the app great and gives me so much flexibility with personalising my products. I had a small problem, which seemed huge at the time, and was of my own making but I went onto the chat and the problem was solved within minutes. Great product and great customer service. Thank you Tarik
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
May 23, 2023
Amazing service! I loved how quickly they responded to my inquiry! They even set up the form on my checkout for me!
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
May 20, 2023
This app made my day. Outstanding customer support 24/7. I was in a serious hassle about multiple options picking from different product variants. Hulk app customer agent just provide me a solution within minutes. It was a pleasure to use the Hulk products option app.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
June 12, 2023
Hulk Product Options sounded really great in the beginning. However, multiple orders are coming in that are not being charged for their add ons. They keep saying it is a different app that is conflicting with their app or that they fixed it but more and more orders keep coming in without the additional charge. They say their app works with the express checkouts but it seems to be an issue with shop pay and google pay. Recently we had an order come in that didn't work and they used a credit card for payment. We have made fields mandatory and some orders are coming through without all the fields even filled in. For some reason they have been unable to identify or fix the problem which makes the app worthless. I just wanted it to work.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
May 15, 2023
Man hat mir gut weitergeholfen, vielen dank an das Team. Immer wieder gerne Danke Hulk apps, und danke für den Support
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
May 14, 2023
There was a bug, but they kindly and promptly addressed it. The issue has been resolved, and we are now able to operate smoothly without any problems. I can recommend this app.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
May 11, 2023
Amazing App! Has all of the features I am looking for! I needed assistance with installing and editing a few background colors and Sanjay from the chat was very kind and helpful! He took the time to answer all my questions and even log in to assist my request. Other than that, the app user face is super easy to manage and I was able to complete days' work in just a few hours for my new website. Can't wait to launch this new feature for my clients!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time
May 11, 2023
fantastica! grande supporto e app dalle innumerevoli funzionalità che hanno risolto tutte le mie problematiche avute con con altre app.
Grazie per questa fantastica recensione! Siamo entusiasti che il nostro app opzioni abbia risolto tutte le tue problematiche e che tu abbia apprezzato le sue innumerevoli funzionalità. Siamo entusiasti che le nostre capacità di supporto abbiano soddisfatto le tue aspettative. Continueremo a fare del nostro meglio per fornire app di alta qualità e un servizio clienti eccezionale. Grazie per aver condiviso la tua opinione!
May 11, 2023
Recomendado , es perfecto para esos productos que necesitas talla y color. Lo mas importante es la asesoria que te dan !!!!
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
May 4, 2023
Amazing customer service and app. This app worked for everything we needed it for. Thanks you very much!
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.
May 3, 2023
Great app, very versatile and adaptable. Perfect for differing needs in an e-commerce. The support team are also very responsive and quick with outstanding queries
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
May 2, 2023
It's hard to contact them online. I wish their customer service could respond a little faster. Discount codes are not available on my product page because of their custom options feature. This incident took a huge toll on my business.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
April 30, 2023
Outstanding customer support! Had an issue and was able to get help through the chat and they found my error in only a few minutes
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
April 28, 2023
Amazing Product Options App, it's one of the few if not the only one that works with dynamic checkout button. Staff and Customer Support is great, helping with every issue, be it customization or functionality.
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.