All reviews

Rating Breakdown

  • 5
    86% (964 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,092)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2025

Support is always super responsive in chat and typically has any issues resolved quickly.

Store

Birch Jewellery

Using app

About 5 years

Developer Reply

We appreciate your feedback! It’s great to know our chat support has been responsive and effective in resolving your issues.

5 / 5 Share

Nov. 1, 2025

Great App Helpful and quick support

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

Excellent App, very fast and kind response.

Store

Mi tienda

Using app

23 days

5 / 5 Share

Oct. 31, 2025

Support was very helpful in guiding me through using the app

Store

The Funland Store

Using app

About 1 hour

Developer Reply

Thank you for your kind words! We’re glad our support team could guide you and make using the app easier.

5 / 5 Share

Oct. 30, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Amazing app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your kind words! It’s great to know the app is making a difference for you.

5 / 5 Share

Oct. 22, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

Nitesh さんが丁寧にサポートしてくれました。ありがとうございます。

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

レビューありがとうございます。Nitesh がサポートできて光栄です。今後もご不明点があればいつでもご連絡ください。

5 / 5 Share

Oct. 17, 2025

Wonderful customer service!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your kind words! Providing excellent customer service is always our top priority.

5 / 5 Share

Oct. 16, 2025

Amazing customer service skills and great communication.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback! Providing excellent support and clear communication is always our top priority.

5 / 5 Share

Oct. 14, 2025

I am shook, such amazing customer experience its unbelievable. Had an issue, they become a collaborator on the store and went in and fixed it just like I wanted. It's worth every dollar I paid to subscribe

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad our team could jump in and resolve this quickly for you. Supporting our merchants like this is exactly why we’re here.

5 / 5 Share

Oct. 13, 2025

Store

Mein Shop

Using app

3 months

5 / 5 Share

Oct. 10, 2025

Been using this app for years now. Until now, I still get prompt and quality customer service and solutions to my concerns. Thank you!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your continued trust over the years! We’re happy to hear our support has consistently met your expectations, it’s always a pleasure helping you.

5 / 5 Share

Oct. 4, 2025

Great service as always, these guys are always available to answer queries fast, and this in itself is a major plus and part of the reason we use Hulk apps..

Store

Raquex

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

It’s fantastic to hear that our support makes such an impact! Thanks for sticking with us and for being part of the Hulk Apps family.

5 / 5 Share

Dec. 8, 2025

This app is really useful for us to add personalisation options to our products. The support team are super helpful and respond really quickly every time.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re thrilled to hear Hulk Product Options and our support team have been helpful for you. Your feedback really means a lot, and we can’t wait to keep supporting your success! Best regards

5 / 5 Share

Sept. 25, 2025

I couldn't do this without the help of Shopify's customer service. This rep was patient and walked me through a host of issues to remedy my issues.

Store

My Store

Using app

3 months

Developer Reply

Thank you for sharing your experience! We’re glad our support could guide you through the issues and make things easier for you. We really appreciate your feedback and are always here to help! Best regards,

5 / 5 Share

Nov. 20, 2025

Mitali、Iris、Thank you!! We had some issues due to poor project definitions, but they customized the theme to address them. Thank you so much.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate your kind words. Best regards,

5 / 5 Share

Sept. 23, 2025

Great help! Quick, efficient and kind. Thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad we could help quickly and make the process smooth and easy for you. We really appreciate your feedback! Best regards,

5 / 5 Share

Sept. 23, 2025

I have not been more impressed with a customer service department in my life. They are responsive, knowledgeable, and they take care of things on their end as much as possible. They are every small business owners dream!!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really happy to hear that our support team has been so helpful and responsive. It means a lot to know we’re making a difference for small business owners like you! Best regards,

5 / 5 Share

Sept. 23, 2025

Great support. Online immediately. No waiting

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad our support team could be there for you right away - no waiting needed. Best regards,