All reviews

Rating Breakdown

  • 5
    86% (964 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,092)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2023

Great app! opens up so many doors to be able to offer customised products. Great customer service, always really helpful. Defo recommend :-)

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

April 3, 2024

I had some issues but had excellent help from Nitesh to sort out these hiccups with efficient and without fuss. I was great customer service!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

May 30, 2023

Really easy to use, but the customer service is outstanding! I downloaded the app yesterday and had 4 issues and within minutes they were solved, the customer service team are just brilliant and so kind and nothing is too much trouble for them. Well done guys, keep up the amazing work!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

May 28, 2023

I find the app great and gives me so much flexibility with personalising my products. I had a small problem, which seemed huge at the time, and was of my own making but I went onto the chat and the problem was solved within minutes. Great product and great customer service. Thank you Tarik

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

1 / 5 Share

June 12, 2023

Hulk Product Options sounded really great in the beginning. However, multiple orders are coming in that are not being charged for their add ons. They keep saying it is a different app that is conflicting with their app or that they fixed it but more and more orders keep coming in without the additional charge. They say their app works with the express checkouts but it seems to be an issue with shop pay and google pay. Recently we had an order come in that didn't work and they used a credit card for payment. We have made fields mandatory and some orders are coming through without all the fields even filled in. For some reason they have been unable to identify or fix the problem which makes the app worthless. I just wanted it to work.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

May 15, 2023

Man hat mir gut weitergeholfen, vielen dank an das Team. Immer wieder gerne Danke Hulk apps, und danke für den Support

Store

Monavie

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

May 14, 2023

There was a bug, but they kindly and promptly addressed it. The issue has been resolved, and we are now able to operate smoothly without any problems. I can recommend this app.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

May 4, 2023

Amazing customer service and app. This app worked for everything we needed it for. Thanks you very much!

Store

Ideaure

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

May 3, 2023

Great app, very versatile and adaptable. Perfect for differing needs in an e-commerce. The support team are also very responsive and quick with outstanding queries

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

3 / 5 Share

May 2, 2023

It's hard to contact them online. I wish their customer service could respond a little faster. Discount codes are not available on my product page because of their custom options feature. This incident took a huge toll on my business.

Store

vr-rock

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

5 / 5 Share

April 28, 2023

I searched and tried many product variation apps when migrating our website to Shopify and I am very happy with choosing Hulk Product Options! It has its own quirks to be aware of, but the other apps were not only worse, but were harder to use. This app has incredible support from the team with an in-app chat available at any time. Before launch of the website and after we had critical moments where we needed help and the team was able to jump in and fix things quickly and with my goals and business in mind. I am very happy with this app and the support available! It looks good on the website and has very versatile function! Definitely recommend it!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

4 / 5 Share

April 26, 2023

The app initially did not meet our needs and the person we dealt on the chat with was not very helpful. We were just about to give up. But on our third contact with customer support, I was lucky enough to get Deepa. Deepa was excellent, and fixed just about everything, making us able to use the app after all. Fingers crossed it will work smoothly from now on.

Using app

About 14 hours

Total reviews

1

Average rating

4.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

April 19, 2023

Absolutely excellent service and a really solid product. Have used the free option for over a year now and have recently upgraded to a paid version for the additional features - worth it!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

Feb. 13, 2025

The hulk app is great and what is more important ... great service ! Problems will be fixed in a few minutes. Thanks guys for your great support !

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

April 17, 2023

Khushbu was AMAZING! Support is very responsive and helpful! We were chatting for about 3 hours and Khushbu answered each and every one of my endless questions. I was having trouble editing the appearance of my buttons as well as creating conditionals and Khushbu went in and edited both of those for me saving me hours of confusion and frustration. I can't say enough good things about my experience with support but also the app. Hulk Product Options is the one product customization app I've seen that allows me to add buttons, actual buttons not radio buttons and just for that I'd give 5 stars. Get this app!!

Using app

About 9 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

April 16, 2023

The support team has been a great help to us. They were readily available to answer all our queries and came with fixes that were spot on. Thank you again Hulk apps for having such a wonderful support team.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

April 12, 2023

Easily my favorite app - tons of options that I can configure in unlimited ways to suit my different product lines, and the support team is top notch. Response is almost instant, they're kind, courteous, and incredibly helpful.

Using app

Almost 3 years

Total reviews

8

Average rating

4.1

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

April 5, 2023

This app has given me endless options as to how to arrange additional services to each product. I tried EVERYTHING before this app and nothing worked so thank you Hulk Product Options!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Oct. 29, 2025

The support team has been a great help to us. Lina was readily available to answer all our queries and came with fixes that were spot on. Thank you Hulk apps!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

March 23, 2023

This is one of the best apps I ever used for my ecommerce store, worth every penny! With it's help, I've increased the average cart value because people love to add options :) The Support team is always helpful and ready to answer any questions and help. Thanks, guys!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.