All reviews

Rating Breakdown

  • 5
    86% (962 ratings)
  • 4
    6% (64 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    6% (65 ratings)

Reviews with Text

  • 98% (1,091)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2023

The support team has been assisting me in tailoring the CSS and integrating the app seamlessly with my store, and the results are fantastic. I'm genuinely astounded by its performance, especially after experimenting with three different apps that didn't meet my requirements. I couldn't be more satisfied now.

Using app

2 days

Total reviews

15

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

June 26, 2023

Great App for custimisation products and wonderful help support. I can highly reccommend using this App.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

1 / 5 Share

May 3, 2024

App does not work with Automatic discounts in shopify, interferes with other products that have nothing to do with HULK custised options so if customers orders 5 products @ discounted rate and 1 has HULK customisation on it, all 5 get no discount at checkout. Customers unhappy, they don't return. Better not to use. App also can not be used with Discount codes without a workaround. I started with 4 of the apps from HULK as they have good support but the product lets them down badly. 1 Star!! Don't use if you are looking to do any type of discount n your website.

Using app

About 1 year

Total reviews

6

Average rating

3.3

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

June 22, 2023

Very well designed app and many options to choose from as well as the great support provided by the Hulk team

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

June 21, 2023

Nitesh was brilliant is sorting all our issues quickly and within a few minutes, we are very happy with the app

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

June 17, 2023

Works great, gives me the ability to add SO MANY options to my custom made items. Support is really, really great. Not "great compared to the awful service we've all gotten used to over the last decade" but really, truly great.

Using app

Over 3 years

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

June 18, 2023

Customer service team was SO helpful! Sarah was able to clearly help me resolve my questions easily, no back and forth, so it really saved me a lot of time! Thank you so much! Totally recommend this app!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with our customer service team! We're thrilled to hear that Vedran provided you with assistance and efficiently resolved your questions. We truly appreciate your recommendation and hope to continue providing you with excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out.

5 / 5 Share

June 15, 2023

The team is helpful and the service is excellent. Would definitely recommend it to anyone who needs it.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

June 13, 2023

The support has been very responsive and very helpful getting the product up and running in my shop.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Sept. 20, 2024

使いやすかったです。 サポートもしっかりしていたので、安心して設定できました。

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

June 6, 2023

Great app so far! Customer service was easy to work with and they were able to resolve my problem within 10 minutes. Would suggest this app to others!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

1 / 5 Share

June 6, 2023

This app does not work with Google Pay or Shop Pay. If your clients pay with either of those methods then the app will not work. Brought issue up many times to Support team but not addressed. Not worth it for us to keep this app given it brings more issues than anything else.

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

5 / 5 Share

April 22, 2025

Chirag was super quick at resolving my issue. Customer service with Hulk apps is always amazing and speedy!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

June 2, 2023

the support was fantastic, I was lost and had no idea how to integrate the app or work it and the gentleman helped me so quickly and resolved my issues. just fantastic

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

June 2, 2023

Great app! opens up so many doors to be able to offer customised products. Great customer service, always really helpful. Defo recommend :-)

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

April 3, 2024

I had some issues but had excellent help from Nitesh to sort out these hiccups with efficient and without fuss. I was great customer service!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

May 30, 2023

Really easy to use, but the customer service is outstanding! I downloaded the app yesterday and had 4 issues and within minutes they were solved, the customer service team are just brilliant and so kind and nothing is too much trouble for them. Well done guys, keep up the amazing work!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

May 28, 2023

I find the app great and gives me so much flexibility with personalising my products. I had a small problem, which seemed huge at the time, and was of my own making but I went onto the chat and the problem was solved within minutes. Great product and great customer service. Thank you Tarik

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

1 / 5 Share

June 12, 2023

Hulk Product Options sounded really great in the beginning. However, multiple orders are coming in that are not being charged for their add ons. They keep saying it is a different app that is conflicting with their app or that they fixed it but more and more orders keep coming in without the additional charge. They say their app works with the express checkouts but it seems to be an issue with shop pay and google pay. Recently we had an order come in that didn't work and they used a credit card for payment. We have made fields mandatory and some orders are coming through without all the fields even filled in. For some reason they have been unable to identify or fix the problem which makes the app worthless. I just wanted it to work.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

May 15, 2023

Man hat mir gut weitergeholfen, vielen dank an das Team. Immer wieder gerne Danke Hulk apps, und danke für den Support

Store

Monavie

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.