All reviews

Rating Breakdown

  • 5
    86% (959 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,086)
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5 / 5 Share

Jan. 4, 2019

Thank you Heena and the HulkApps team for your prompt reply and technical assistance. You took no time to make adjustments and got the customisation I required done perfectly. Highly recommended. Thank you...

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.

5 / 5 Share

Jan. 1, 2019

It was a little tricky to set up, but their customer service was very helpful and got it all working smoothly. We needed fairly complicated options, and it could do it all!

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you :) In case you need help, please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Dec. 28, 2018

5/5 for the fact that I had some issues with this app on install and the devs responded within hours and within hours they managed to fix the coding issues i had. I'm really excited for them to soon provide the ability to use Coupon Codes in conjunction with price variants. If you have any problems or questions, contact them right away, they're fab!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. I would like to inform you about the coupon code, now it is available in our application so you can check it out.

5 / 5 Share

Dec. 28, 2018

This is absolutely the best option for additional options on your site! We absolutely love that this app is free, and offers the swatches. As a Paint Suppler for thousands of Crafters, we needed a way to be able to reduce the amount of site space 13 swatches of 54 colors was taking up. HulkApps went above and beyond to work with their developer so our options could be collapsible, and not only that, but it was incredibly reasonably priced for all of the custom work! You can see how beautiful the collapsible swatch options look on our site at www.SeaPaints.com

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. If you need further assistance feel free to reach on [email protected], we would be glad to assist you.

5 / 5 Share

Dec. 27, 2018

Great app to break down complex product option sets, and give a good product option picker. Especially the swatch option. Has helped out immensely.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you :) In case you need help, please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Dec. 15, 2018

This is a great app that allows you not only add options, but build custom bundles with various pricing. To top it off, this app is FREE and that is comparing to fairly expensive options out there from other similar apps. But good app is nothing without support. Even though the install process is fairly simple you may still run into issues. Their support fixed it almost immediately. That is something to be proud off. They did it fast, efficiently and without ever bothering us. Bottom Line: -Impressive app -Simple interface with powerful features. -Easy to use -Great personal tech support -It is Free.

Using app

5 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you :) In case you need help, please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Dec. 3, 2018

Added app to supply theme and it was a mess. It showed things properly some places and ultimately charged them the base price regardless of options chosen. I reached out to the HulkApps team and asked for their help resolving the problem (instructions said to replace code x with code y, but code x didn't exist). They opened a ticket and asked us to create a staff account for them, which we reluctantly did. Over the course of the next couple business days we saw little improvements to the functionality, getting closer to operational. Today they came through and got their system fully functional on our store. They exceeded my expectations, especially for a free app, and while the lack of communication during their troubleshooting phase was a little disconcerting, then ultimately came through spectacularly and I'm left totally satisfied with then product and without complaints. Moral of the story is these folks stand behind their product and will go to ridiculous lengths to get you squared away.

Using app

5 days

Total reviews

7

Average rating

4.0

Developer Reply

Thank you for your review. Sorry for the inconvenience. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Nov. 29, 2018

I have tried several option apps and this one is the best for my store. I have several different options for each handmade product and this app has it all! Thank you for providing this app!!!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Nov. 27, 2018

I was exhausted when i was installing the app and i badly messed up everything and they fixed it while i was in bed!! Just fabulous. Literally the best thing ever to wake up to. Thank you so much!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!

5 / 5 Share

Nov. 15, 2018

I needed some product configurator type options to select and add to the base product price. This APP allowed me to do that. I had a little issue applying to my theme and the support team solved it for me in less than 24 hours.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

Nov. 6, 2018

We are new to Shopify (and Ecommerce) and were looking to customize gift boxes with a personal note. The App does what we need and adding the text box to the products was easy. Our challenge was app integration because we do not have a coder on staff. This is when tech support shined. One request and the task was done.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Feb. 8, 2022

I like how the HULK app support are very responsive with the tickets that we are raising and very helpful as well.

Using app

About 1 year

Total reviews

16

Average rating

3.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

July 21, 2023

2023 Update. Continue to be impressed with the speed of support and the continuous updates to the software. 1000% would recommend. Original Review: This is a great app, easy to use and understand. Allows for much customization of the options. Love that you can have Swatch/Pattern selection. They are constantly updating the options and functions available. Staff was very helpful getting it installed. Quick and Responsive! They are also friendly, quick, and the chat option within the app works great!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for letting us know of our shortcomings. We worked really hard to improve our app in the last month, and we are proud to announce that our app is now compatible with discount codes on cart. If you want our team to help you set it up, let us know and our team will be happy to help :)

5 / 5 Share

Nov. 1, 2018

When I first encountered this app, I got excited about the possibilities that it would allow our shop to have. I ran into some issues installing it because our store uses the Prestige theme, which is 3rd party and the documentation doesn't work to install with. I contacted the support of Hulkapps and within a day they had implemented it on our store, and it even looks great! I'm excited to get some use out of this app now that we have it.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 30, 2018

The support team was very helpful. I had trouble setting up the product options app and they took it into their own hands to implement it for me in less than 24 hours. Now I’m back up and running! Awesome! Thank you so much

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Oct. 25, 2018

One of the best app and best support they are providing. A must have app for all stores and best thing is this app is free of cost. Recommended who want unlimited variant options.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

5 / 5 Share

Oct. 19, 2018

I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly. Very happy with their customer service!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 16, 2018

I used this app for a couple of things. First, to show all the items that come inside the artisanal care packages that we sell on scenicmade.com. But the bigger problem for us is that we needed customers to be able to upload photos and text so that we can custom print a card for them. This app works perfectly! I am planning on adding some additional customization on our product, and I believe this app will be able to handle it. I still can't believe this app is free! And the customer support is good, also.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 11, 2018

I use this app to help me collect my customers desires for product variations. The install did not work initially, but upon opening a ticket they very quickly corrected the issue for me. I wish that this worked with the cart drawer as well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your suggestion. We'll be happy to add them in the future. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 4, 2018

This is a great app and the Hulk Support team has been outstanding by helping out with our requests! They are very responsive and have been more than willing to help us install custom coding into our theme for the product options. I highly recommend Product Options and the wonderful Hulk team.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!