All reviews

Rating Breakdown

  • 5
    86% (1,625 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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4 / 5 Share

Sept. 4, 2020

We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, and we are going to come up with offers on app support especially since BFCM is catching on! We appreciate the kind words about our support specialist, Abhilasha. :-) Please reach out if you need any other assistance!

5 / 5 Share

Sept. 4, 2020

I needed some help with backend stuff and Deepa was able to help me fix everything in a very timely manner. Very impressed with the customer support from these guys, oh and the app provides tons of great options!

Using app

5 months

Total reviews

15

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Sept. 3, 2020

I have searched for days for the perfect app for me. Easy to use and easy to install. I'm not Techie at all, even though I had a little trouble I messaged tech support and they were on it! Deepa not only helped with my issue but actually went in for me and found another issue and worked that out too! I will definitely be looking into their other apps. Thank you so much!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from one of our great specialists, Deepa! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

Sept. 11, 2020

This app is very easy to use! I like how I can mix and match product options and easily keep things organized on the back-end. The UI is very intuitive and well designed so as a shop owner I didn't feel overwhelmed adding many different color options to my products. I had a few questions to get set up, and Hulk Apps was quick to respond. I was pleasantly surprised with how incredibly helpful they are, and I have actually continued to install quite a few of their other apps on my store. Overall, this company makes great apps for Shopify AND they are extremely helpful. You won't be disappointed.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 29, 2020

Really great app! It took a while for me to find an app that offered the options I needed and this one was perfect.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 29, 2020

This app does exactly what I need it to which is rare because my goal was to offer options while also looking visually appealing. I reached out to support to get help with some features and they responded very quickly and got everything sorted out on my store. Highly recommend!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 29, 2020

Customer service is very helpful. I have been using the app for a long time now :) Thank you for the app

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 28, 2020

I've been looking for a solution to offer many options to my products, this app is exactly what I needed! And when I get in trouble because of my custom theme, support was incredible fast and reliable! Thank you

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 28, 2020

Great service, they installed to my custom theme no problem. I highly recommend the app. I use them for most of my apps and the app quality and customer service is untouched.

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 27, 2020

¡WOW! Have the FREE version of it, DOESNT MATHER they help me FAST and have the BEST support! Thank you PRIYANKA a lot!. The app is the best, it works great and its just what I needed.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Priyanka was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme codes. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Aug. 27, 2020

It did exactly what I wanted. The support team were super helpful and resolved problems and my requests right away. I will definitely keep using the app. It also worked wonder with other Hulk apps. Highly recommend!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

Aug. 27, 2020

Zeer goede app doet precies wat ik nodig heb, verder de service is uitmuntend goed, alles direct opgelost waar ik problemen mee ondervond

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Dank u! We zijn erg blij om te horen dat u een geweldige ervaring hebt mogen opdoen van een aantal van onze geweldige specialisten!

5 / 5 Share

Aug. 25, 2020

Very useful and easy to use for those looking to offer digestible custom options for their products. Highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, we're glad you enjoyed using our apps!

5 / 5 Share

Aug. 24, 2020

The app is good and affordable. I was having problems with setting up the options but they really helped me out. Customer service is excellent. Thank you so much.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

Aug. 24, 2020

Does it exactly what it says it'd do - happy with the functionality as it's really useful for our use case (restaurant with lots of addons/sides).

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're so glad our product Options app is making business easier for you. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any questions about any of our apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Aug. 23, 2020

It looks good so far and does what its meant to do, Very Happy and easy to use and set up, would reccomend

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 23, 2020

App is Great. There are a few features which could be streamlined. If you are putting in a lot of options it can be a laborious process. The technical support is brilliant though, always happy to help and generally very quick to reply.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 23, 2020

Really great app, and very fast installation help from the app team (within one hour of asking them). I have been using another, more expensive app until now, with another Shopify store I have, but I am going to switch that store to this app, too, it actually is much better looking and easier to use. Great job, guys!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 26, 2020

Very easy and intuitive layout. Also they have great service and quick response times! Pleasure working with. I had one small thing that I had wanted to change so I contacted support and within minutes they contacted the developers and it was changed! So simple so helpful. Really a great experience! Thank you.

Using app

15 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

This is the only app I been able to find that offers product options that can also update the cart price in a seamless manner. This is included in the free plan. The UI is very modern and easy to use. It is very easy to set up the product options, adjust the look of the options on your page and to choose the products that the options should be applied to. Support was excellent, knowledgeable and very friendly. They were very kind to help me with an integration issue I was facing between their app and another app I was using. Overall, I can highly recommend this app!

Using app

Almost 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.