All reviews

Rating Breakdown

  • 5
    86% (1,611 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Aug. 23, 2020

App is Great. There are a few features which could be streamlined. If you are putting in a lot of options it can be a laborious process. The technical support is brilliant though, always happy to help and generally very quick to reply.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 23, 2020

Really great app, and very fast installation help from the app team (within one hour of asking them). I have been using another, more expensive app until now, with another Shopify store I have, but I am going to switch that store to this app, too, it actually is much better looking and easier to use. Great job, guys!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 26, 2020

Very easy and intuitive layout. Also they have great service and quick response times! Pleasure working with. I had one small thing that I had wanted to change so I contacted support and within minutes they contacted the developers and it was changed! So simple so helpful. Really a great experience! Thank you.

Using app

15 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

This is the only app I been able to find that offers product options that can also update the cart price in a seamless manner. This is included in the free plan. The UI is very modern and easy to use. It is very easy to set up the product options, adjust the look of the options on your page and to choose the products that the options should be applied to. Support was excellent, knowledgeable and very friendly. They were very kind to help me with an integration issue I was facing between their app and another app I was using. Overall, I can highly recommend this app!

Using app

Almost 3 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

Infinite Options has been amazing! I make handmade baby clothes and I can't set a quantity per size on the website alone because it just simply doesn't work like that. I know how many of each item I can get out of a yard and this allows me to do that! Couldn't run my site without it!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

It blew my mind how 1) quick and 2) supportive & competent they were with helping me solve my problem, I can only highly recommend this amazing with amazing people behind it!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

Very nice and helpful app, it solved my issues with options and variety. Can create unlimited! Support team is also great! Highly recommend!

Store

ANITAS

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 22, 2020

These guys went wayyyy above an beyond, I have the free plan and requested some custom changes to the CSS and they were able to help us customize the app to integrate with our sites appearance. A+++

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 21, 2023

Truly the best customer service! I needed help with two items today, and two different people got back to me right away. Both helped me fix my problem within minutes.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

1 / 5 Share

Aug. 21, 2020

I downloaded the APP for a 14 day free day, none of the PRO options they say are available in the trial are there, all I got was a pop up telling me "It's only available on the Pro option" Click bait scam to get you to upgrade. Support is also very slow, email only 2-3 days for replies

Using app

2 days

Total reviews

13

Average rating

2.6

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

1 / 5 Share

Aug. 20, 2020

doesn't work. I couldn't get the product options I created to show on the page. There is zero customer support.

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.

5 / 5 Share

Dec. 23, 2020

This app shows options beautifly and cleanly. I really recommend this app. At first I could not use this app, and contacted HulkApps support without a lot of expectations. But I was surprised with the very quick and kind response. And she who was a person in charge fixed it suitable for me. Thank you so so so much! ---- [addition] This app is incredibly helpful and the customer service team is amazingly kind with generous heart. They can help you when you face some issues. :)

Using app

11 months

Total reviews

12

Average rating

4.6

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Khushbu was able to help you out with getting Product Options app installed and stylized properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Aug. 20, 2020

I used the app to have custom options in my products. Reached out for support and got an excellent and quick response.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

2 / 5 Share

Aug. 16, 2020

I used this app to gather personalization details and photos for custom party favors. It worked well for a while, then all of a sudden, it would not include uploaded photos to orders. When I contacted support, they "fixed" the issue (but broke my mobile view). I tested it out on the computer and it seemed to work. BUT to find out there "fix" disabled my mobile menu and search bar, leaving my website useless for mobile buyers and if you did add a personalized listing to the cart it would change the qty to 2 automatically instead of one, this only occurred with listings with option sets connected to it. I've since, uninstalled and will be looking for an alternative solution.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your valuable feedback! We are sorry for the inconvenience caused to you and that our app did not make up to your expectations.

5 / 5 Share

Aug. 15, 2020

Pretty simple to setup. Going to be a game changer for transitioning my biz from mostly Etsy to mostly shopify.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 15, 2020

I asked and Hulk delivered. Super quick response and the team sorted out the problem before I explained what I needed them to fix. Really impressed with the communication too.

Store

Sieden

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 14, 2020

Works great and you can't beat the price on the pro plan. They provide the coding to help fix the discount box issue and it worked flawlessly. Great for shops who need to have strict inventory control but still want to provide their customers with customizable products. They make it very difficult for customers to delete the customization charges which is great. I'd definitely recommend handmade to order shops to use this app.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

March 12, 2022

The app is fantastic (probably not for the reasons you think) & the support is superb & totally warrants the monthly charge. Prior to installing this app, I never had considered how complicated managing product options would be. Due to this I underestimated how complex this process would be. However, this app is very well documented and very user friendly. The options are very well thought out & there is a lot of scope for users to greatly improve their store because of this. The plugin is tricky to install - this is worth noting. However after spending a couple of hours struggling I emailed support & to my surprise & delight, I was granted support within 2 hours. They took full ownership of my issue and within 8 hours had configured and installed the plugin. Brilliant customer care & I 100% recommend them.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much...We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Aug. 8, 2020

A really great app. The team is also great help and respond really quick. Really recommend this app

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're ecstatic to hear that you find our Hulk Product Options app beneficial and our team helpful. We strive to deliver efficient support, and your recognition encourages us tremendously. We're glad you'd recommend us, and we promise to continue delivering an excellent service. Your feedback plays a vital part in our continuous refinement. Thanks a lot! Best Regards, HulkApps Team

5 / 5 Share

Aug. 7, 2020

This app functions really well and is pretty easy to use. When I ran into difficulties the support team were AMAZING, I can't fault the service at all. When I'm looking for apps and themes in the future I will certainly be looking for hulkapps to use first. Don't be put off if the instructions look complicated because the team will help you every step of the way!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a solid review! We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) If you wish to, you can also visit our website to see the range of services we have to offer our merchants! Please let us know if we can help with anything else! We're always standing by to help. :-)