All reviews

Rating Breakdown

  • 5
    86% (971 ratings)
  • 4
    6% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    6% (62 ratings)

Reviews with Text

  • 96% (1,078)
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5 / 5 Share

Sept. 7, 2018

Best Free App I have ever used with the Tremendous support. Best of luck guys.. Keep it up for providing such app to make the things simpler. Try this app at least once before go with the Paid Apps.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Sept. 4, 2018

Not only does this app work exactly as I needed it to, but the customer service has been amazing. I was having trouble getting some features to work, and they went far beyond the norm of just sending me links to more help articles and instead went straight into my Shopify site and made the necessary updates for me, and all within less than 24 hours of my initial ticket. Highly recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Sept. 4, 2018

The HulkApp Team responded to my inquiry very quickly and went above and beyond to make sure that I was completely satisfied with the result. I am finding it very easy to use the app and would highly recommend it to anyone looking to offer unlimited options on their Shopify store!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Sept. 2, 2018

We have struggled with the limits of standard variants/options Shopify provide but this app has solved these issue in the most effective way. The product is fantastic and the customer service outstanding. thank you

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

1 / 5 Share

Aug. 27, 2018

Great app and good customer service, however this app doesnt allow currency conversion apps to be used alongside it, and so if you have one, it will break it. Apparently they are working on a solution but I am yet to see it. If they fix this I will give them 5 stars. Will

Store

Earhugz

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for letting us aware of what you need to see improved in our app. So far, our app supports Shopify Currency Converter. We'll get in touch with you if we make any improvements in this aspect in the future. Thank you :)

5 / 5 Share

Nov. 1, 2019

Excellent customer service and great support team. I'm very happy with the Hulk app. It allows our customers to add custom options and different variants on our products. I would highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 15, 2018

Super cool free app, to recommend!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

Aug. 15, 2018

Does what it should and after you cross at second-level support you can actually get support!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

4 / 5 Share

Aug. 15, 2018

The App is great , once installed I have been able to customise my product pages and offer additional add on's and charge for them. This charge then carries through to checkout and is seen in the order report app. I admit I had trouble following the installation guide but I contacted Hulk Support and they sorted it very quickly. Would recommend this App and Hulk, great service and support. Thanks

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the nice review. Let us know if we could do anything to get 5-stars from you.

5 / 5 Share

Oct. 17, 2018

Great support team. My problem was resolved very quickly. I had many questions regarding the app, all of which were solved by a developper.

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Aug. 7, 2018

HulkApps was great to resolve a conflict on my site with product images not showing correctly after installing the custom product options. They jumped on board and resolved the issue and our pre-sale was able to continue on. Many thanks HulkApps for the great app and great service.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

4 / 5 Share

Aug. 3, 2018

The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.

5 / 5 Share

Aug. 1, 2018

Great customer service. Within 24hrs our issue was resolved without lengthy chats and without frustration.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

5 / 5 Share

July 25, 2018

Excellent customer support, great app! Thank you!

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

July 25, 2018

Was looking for an app that could add an additional fee to a product if the customer wanted an add on feature. After installing the app, I set up the settings for the product I wanted. However, I ran into the issue with the theme integration. After following the manual integration, I found that my theme didn't have the same codes that where needed in order to get the app fully up and running. I contacted customer support who where nice and professional in their work. My ticket did need to be given to a developer to work on, but that even got resolved fast.

Using app

5 days

Total reviews

24

Average rating

4.9

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

3 / 5 Share

July 24, 2018

I am new to Shopify and how you have to add Apps to get the functionality I typically find standard in other carts I've used. I needed expanded Options and the Hulk Apps Custom Product Options was the only "free" choice I saw. Since I didnt' understand how to use their product (they should provided a more detailed description of this) I didn't see any changes when I installed the app. Each ticket exchange took 2-3 days for a proper response. I now see how to use this App and will see if it is a good fit for my store. I was generous on the rating since this is a Free item.

Using app

6 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you and we hope you continue using our free (and now, paid) apps. :)

5 / 5 Share

July 17, 2018

I am testing this free app from past few days and it had met most of my requirements. I ran into issues during installation and few functionalities were not working fine with my theme. However the Hulk Support team stepped in and fixed the issues. I would highly recommend this app. Try this app before you pay for any other app.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

3 / 5 Share

Oct. 8, 2018

Didnt like this app at all. Ended up choosing a different app. This one was not user friendly and had too much confusing coding going on. I gave up and switched to a much easier app. ***Update- Found out this app left coding on my theme which cause some of my features to not work. Had to work with my theme provider to have it removed so my site would work again. I'm avoiding all Hulk apps now thanks to the frustration.

Using app

About 3 hours

Total reviews

30

Average rating

4.3

Developer Reply

We're sorry we couldn't match-up to the mark with our app and support service. We have updated our app and support guide since then, and we're sure your experience will be better this time. Do let us know if you need any assistance. Our team is capable to take care of your store's needs.

5 / 5 Share

July 16, 2018

Excellent support for someone just trying out the free app trying to get it to work with our theme. If everything works out, I'd be happy to pay.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it. Regarding further concern please reach on mentioned email [email protected]

4 / 5 Share

July 23, 2018

Discount code functionality at the check out page won't work, if you choose options with the additional cost with app. support team was top-notch !!!!!!!!!!!!!! highly recommend any of their stuff to anyone. Great product, great service!

Store

Addw1

Using app

21 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!