All reviews

Rating Breakdown

  • 5
    86% (964 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,092)
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5 / 5 Share

Oct. 30, 2018

The support team was very helpful. I had trouble setting up the product options app and they took it into their own hands to implement it for me in less than 24 hours. Now I’m back up and running! Awesome! Thank you so much

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

4 / 5 Share

Sept. 18, 2020

Update to my initial review where I was having trouble getting the options to show where I needed it to. Overall, I don't think the app is the most intuitive to use, but it does work well for the simple things I need it to do and maybe it's more complicated for people who want to do fancy things. I updated my theme recently and it stopped working and contacted the help team. It took a couple days for them to fix the problem, but in the process, they also ended up fixing a problem another app was having, so definitely thumbs up for this! I'm upgrading my overall rating for the help!

Using app

Almost 2 years

Total reviews

4

Average rating

3.8

Developer Reply

We're sorry if you felt we were charging you extra unnecessarily. What has been mentioned as bugs, are not really bugs from the app. By default the code snippet is placed before the AddtoCart button, but you can place the snippet anywhere you desire. Our support services are free but limited to complete app installation, but if you need personalization or resolving theme related errors or app conflicts, they are specific to each store, and requires dedicated amount of time to resolve. Our team would only charges for custom coding work that they would have to undergo, in order to get you what you desire. But, hope you found what you were looking for from other apps.

5 / 5 Share

Oct. 25, 2018

One of the best app and best support they are providing. A must have app for all stores and best thing is this app is free of cost. Recommended who want unlimited variant options.

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your review. We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

5 / 5 Share

Oct. 19, 2018

I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly. Very happy with their customer service!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

1 / 5 Share

Oct. 17, 2018

I have no positive to things to say about this app, they asked for a review before I had used, it's day 3 & it's still not working and getting help is impossible If there was a minus -10 I would give it to them

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Sorry for causing frustration. Hope you find better app and service than what we currently can offer you. All the best!

5 / 5 Share

Oct. 16, 2018

I used this app for a couple of things. First, to show all the items that come inside the artisanal care packages that we sell on scenicmade.com. But the bigger problem for us is that we needed customers to be able to upload photos and text so that we can custom print a card for them. This app works perfectly! I am planning on adding some additional customization on our product, and I believe this app will be able to handle it. I still can't believe this app is free! And the customer support is good, also.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 11, 2018

I use this app to help me collect my customers desires for product variations. The install did not work initially, but upon opening a ticket they very quickly corrected the issue for me. I wish that this worked with the cart drawer as well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your suggestion. We'll be happy to add them in the future. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 4, 2018

This is a great app and the Hulk Support team has been outstanding by helping out with our requests! They are very responsive and have been more than willing to help us install custom coding into our theme for the product options. I highly recommend Product Options and the wonderful Hulk team.

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 5, 2018

I installed the app and had a few issues. Their 5-STAR support team helped me resolve the issues and they assisted with set-up. I love their app and it has given me a must have feature for my store. Thanks so much Hulk Code. I can't wait to use more of your products.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Sept. 28, 2018

I was having trouble with the install. These guys helped me get my store up and running perfectly. I would recommend their products to anyone. They do exactly what I need them to do. Thanks for all the help!!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Sept. 27, 2018

Thank you HulkApps!! This app is perfect, and the support team is very helpful in getting any questions or issues resolved. Can't believe it's free! :)

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Sept. 25, 2018

The instant help I received makes this app amazing! Great customer service and the app worked beautifully on my page!!!

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Sept. 7, 2018

Best Free App I have ever used with the Tremendous support. Best of luck guys.. Keep it up for providing such app to make the things simpler. Try this app at least once before go with the Paid Apps.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Sept. 4, 2018

Not only does this app work exactly as I needed it to, but the customer service has been amazing. I was having trouble getting some features to work, and they went far beyond the norm of just sending me links to more help articles and instead went straight into my Shopify site and made the necessary updates for me, and all within less than 24 hours of my initial ticket. Highly recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Sept. 4, 2018

The HulkApp Team responded to my inquiry very quickly and went above and beyond to make sure that I was completely satisfied with the result. I am finding it very easy to use the app and would highly recommend it to anyone looking to offer unlimited options on their Shopify store!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Sept. 2, 2018

We have struggled with the limits of standard variants/options Shopify provide but this app has solved these issue in the most effective way. The product is fantastic and the customer service outstanding. thank you

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

1 / 5 Share

Aug. 27, 2018

Great app and good customer service, however this app doesnt allow currency conversion apps to be used alongside it, and so if you have one, it will break it. Apparently they are working on a solution but I am yet to see it. If they fix this I will give them 5 stars. Will

Store

Earhugz

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for letting us aware of what you need to see improved in our app. So far, our app supports Shopify Currency Converter. We'll get in touch with you if we make any improvements in this aspect in the future. Thank you :)

5 / 5 Share

Nov. 1, 2019

Excellent customer service and great support team. I'm very happy with the Hulk app. It allows our customers to add custom options and different variants on our products. I would highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 15, 2018

Super cool free app, to recommend!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

Aug. 15, 2018

Does what it should and after you cross at second-level support you can actually get support!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.