Hulk Product Options

Dec. 12, 2018

The app is very buggy! Support is outsourced and very unhelpful - they kept demanding access to the Shopify owner account, even though I made them their own staff account (yes, that is right they don't have developer or partner access) and could see successful logins in the audit log. Makes me wonder if they had any malicious intent trying to get the owner account details. As such wouldn't recommend to proceed with them even though the app is free - who knows what they could do to your store.

Dec. 3, 2018

Added app to supply theme and it was a mess. It showed things properly some places and ultimately charged them the base price regardless of options chosen. I reached out to the HulkApps team and asked for their help resolving the problem (instructions said to replace code x with code y, but code x didn't exist). They opened a ticket and asked us to create a staff account for them, which we reluctantly did. Over the course of the next couple business days we saw little improvements to the functionality, getting closer to operational. Today they came through and got their system fully functional on our store. They exceeded my expectations, especially for a free app, and while the lack of communication during their troubleshooting phase was a little disconcerting, then ultimately came through spectacularly and I'm left totally satisfied with then product and without complaints. Moral of the story is these folks stand behind their product and will go to ridiculous lengths to get you squared away.

Nov. 29, 2018

I have tried several option apps and this one is the best for my store. I have several different options for each handmade product and this app has it all! Thank you for providing this app!!!

Nov. 27, 2018

I was exhausted when i was installing the app and i badly messed up everything and they fixed it while i was in bed!! Just fabulous. Literally the best thing ever to wake up to. Thank you so much!

Dec. 26, 2018

Terrible app if you charge for extra options you can't offer discount codes store wide it will hide the discount box at checkout

Nov. 15, 2018

I needed some product configurator type options to select and add to the base product price. This APP allowed me to do that. I had a little issue applying to my theme and the support team solved it for me in less than 24 hours.

Nov. 6, 2018

We are new to Shopify (and Ecommerce) and were looking to customize gift boxes with a personal note. The App does what we need and adding the text box to the products was easy. Our challenge was app integration because we do not have a coder on staff. This is when tech support shined. One request and the task was done.

Feb. 8, 2022

I like how the HULK app support are very responsive with the tickets that we are raising and very helpful as well.

Nov. 1, 2018

When I first encountered this app, I got excited about the possibilities that it would allow our shop to have. I ran into some issues installing it because our store uses the Prestige theme, which is 3rd party and the documentation doesn't work to install with. I contacted the support of Hulkapps and within a day they had implemented it on our store, and it even looks great! I'm excited to get some use out of this app now that we have it.

Oct. 30, 2018

The support team was very helpful. I had trouble setting up the product options app and they took it into their own hands to implement it for me in less than 24 hours. Now I’m back up and running! Awesome! Thank you so much

Sept. 18, 2020

Update to my initial review where I was having trouble getting the options to show where I needed it to. Overall, I don't think the app is the most intuitive to use, but it does work well for the simple things I need it to do and maybe it's more complicated for people who want to do fancy things. I updated my theme recently and it stopped working and contacted the help team. It took a couple days for them to fix the problem, but in the process, they also ended up fixing a problem another app was having, so definitely thumbs up for this! I'm upgrading my overall rating for the help!

Oct. 25, 2018

One of the best app and best support they are providing. A must have app for all stores and best thing is this app is free of cost. Recommended who want unlimited variant options.

Oct. 19, 2018

I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly. Very happy with their customer service!

Oct. 17, 2018

I have no positive to things to say about this app, they asked for a review before I had used, it's day 3 & it's still not working and getting help is impossible If there was a minus -10 I would give it to them

Oct. 16, 2018

I used this app for a couple of things. First, to show all the items that come inside the artisanal care packages that we sell on scenicmade.com. But the bigger problem for us is that we needed customers to be able to upload photos and text so that we can custom print a card for them. This app works perfectly! I am planning on adding some additional customization on our product, and I believe this app will be able to handle it. I still can't believe this app is free! And the customer support is good, also.

Oct. 11, 2018

I use this app to help me collect my customers desires for product variations. The install did not work initially, but upon opening a ticket they very quickly corrected the issue for me. I wish that this worked with the cart drawer as well.

Oct. 4, 2018

This is a great app and the Hulk Support team has been outstanding by helping out with our requests! They are very responsive and have been more than willing to help us install custom coding into our theme for the product options. I highly recommend Product Options and the wonderful Hulk team.

Sept. 28, 2018

I was having trouble with the install. These guys helped me get my store up and running perfectly. I would recommend their products to anyone. They do exactly what I need them to do. Thanks for all the help!!!

Sept. 27, 2018

Thank you HulkApps!! This app is perfect, and the support team is very helpful in getting any questions or issues resolved. Can't believe it's free! :)

Sept. 25, 2018

The instant help I received makes this app amazing! Great customer service and the app worked beautifully on my page!!!