Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,894
chart
#915
All reviews
Rating Breakdown
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July 30, 2020
Great app! We just started using it. It adapted to our needs and the support team has been there 24/7 to solve our doubts and helping us achieve our goals. Recommended 100%
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Oct. 24, 2021
This is by far the best app Shopify has got ! It gives you the capability of uploading swatches, images, prices,...all in a clear and organized way to your customers. And such an easy app to use too...once you get the hang of it, which doesn't take long, it's actually fun to use ! My store looks professional and beautiful because of this app The customer service is excellent...at times you don't receive an immediate response because of the time difference...they are in India. At night you usually get a quick response, as is it daytime there then. All my issues and requests are were/are answered professionally and caringly. I am indeed very happy to have found this app and with my decision to go with it ! This app is invaluable for our art store The team at HULK is amazing....they are professional and most approachable, have stuck with us until we understood every detail and got it right, and they customized for our specific needs/requests. They are a hard working professional group of dedicated individuals who were/are with us every step of the way until we were completely satisfied. THANK YOU SO VERY MUCH to you Amit and the whole group ! ...will certainly be in touch if need further help...Good luck ! Update: My store is not open yet, but i'm working with this app non-stop in setting it up....and absolutely love it. It's also alot of fun to use once you get the hang of it....and works like magic in your website. Customer support is terrific....better to contact them in the night {wee morning hours} and the response is almost immediate. The team always fixes and adjust my website issues ....quickly, efficiently and very courteously...a pleasure to work with ...luv the way my store looks because of this app...so glad I chose you guys ...Thanks so much !
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Our staff will definitely be happy to read what you wrote. Please let us know if we can help with anything, our specialists are always standing by to assist you!
July 28, 2020
I used this app to add gift wrapping options to my store, and also a combination of gift wrapping and image uploading for one product line, and also one product with a cheaper gift wrapping option. This app allows me to do all those things, exactly as I needed them to work, and it's free. I did have some problems - the customisation I wanted wasn't working and so support came in and fixed it for me. Then I did also have a problem with some conflict in javascript between the app and my theme which was having an impact on image selection on the product page. Despite these issues, I have still awarded 5 stars because these guys were responsive and helpful. Considering this is a free app, there was no delay in time frame for responses, and they worked until it was fixed.
Thank you for your wonderful review! We're so glad you could get support from our specialists. Please let us know if you ever need any assistance! We're always standing by to help you!
July 28, 2020
I used the app for custom messages on my products. Support is really quick and the whole team especially Deepa and Amit who I have been dealing with are super helpful and very patient. I highly recommend them and their apps. Regards Sam
Thanks so much, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.
July 24, 2020
Works like a charm! Support team is also very responsive and accommodating when it comes to requests.
Hi there, thank you for your kind words! Please don't hesitate to reach out to us if you ever need any help! Have a wonderful weekend!
July 24, 2020
I used this app to add required* custom fields to my product page before adding it to the cart. The team provided me with excellent response and customer service through the process. Quick turn around.
Hi there, thank you for your kind words! Please don't hesitate to reach out to us if you ever need any help! Have a wonderful weekend!
June 22, 2020
INSTALL AT YOUR OWN RISK! I normally do not write reviews however the fact that an error with this app was able to COMPLETELY SHUT DOWN my site as well as every other site using the app and prevent customers from checking out for many many hours (and STILL occurring) is just INSANE! Also the customer support is non existent when it comes to critical issues. Beyond disappointed.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
June 22, 2020
Great support which was quick and helpful and useful app, easy to set-up and manage, recommended.
Hi there! We appreciate you taking the time to leave us such a stellar 5-star review. It's fantastic to hear that you found our support helpful, and our app easy to set-up and manage! Your recommendation really means a lot to us. We aim to provide great service and it's motivating to know we're hitting the mark. As always, we're ready to assist you should you need any more help. Thanks again for your kind words. Your feedback helps us to keep improving and delivering the best possible service! Best Wishes, The HulkApps Team
June 21, 2020
I like the app so much! It meets all my needs and the support team is very helpful and professional. I highly recommend it.
We're thrilled to hear that you're enjoying Hulk Product Options and find our support team helpful! Your recommendation means a lot to us. Ensuring our app meets your needs is our top priority, and we’re glad to hear we hit the mark for you. Thanks again for sharing this wonderful feedback and your 5-star rating. With appreciation, The HulkApps Team
June 21, 2020
Awesome customer support, helped us with the custom installation a great deal. Thank you, really appreciate it!
We're absolutely delighted to hear that you had a positive experience with our customer support team! Your kind words mean a lot to us. Knowing our team could assist in your custom installation successfully is exactly what we strive for. Feedback like yours truly encourages us to keep doing what we do. Thank you so much for choosing Hulk Product Options. Best, The HulkApps Team
June 21, 2020
This app is very helpful ! it is working smoothly after the manual installation. I really recommend this app if you want to add custom options to your product page!
We're thrilled to hear that you're finding the Hulk Product Options app helpful and that you recommend it! It's great to know that the manual installation went smoothly for you and you're able to add custom options to your product page with ease. Your support and feedback are greatly appreciated! As always, if there's anything else we can assist with, feel free to reach out. Thank you again for the fantastic review! Best Regards, The HulkApps Team
June 19, 2020
This APP do not work for my website and the customer service is bad. I can not get support after they charge
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
June 19, 2020
The app works great when it wants too. What is the most annoying is the lack of customer service and it is impossible to get it corrected in a timely manner.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
June 19, 2020
The app is working really well after a manual installation. They were really nice, supportive, and fast - even though I was on the free plan.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Aug. 31, 2020
I have used this app for adding charged options to our products and found it infinitely helpful. No other app I found was able to add charged options and attach them to the products in the cart. It has increased our average order value significantly. Their support has been very persistent with any issues we have experienced with their dev team looking closely at any problems and the support team working hard to help us resolve them. I would highly recommend for a more seamless ability to add charged options to products and have the ability to edit them from the cart.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please don't hesitate to reach out if you ever need any help!
June 19, 2020
The conditional logic feature is only capable of the most basic conditions (like removing only a single option for an option group) so someone with a more complex set of customization needs will not be able to utilize this properly. Given that the failure of this app or downtime of the service can result in a store losing the ability to make sales for the effected listings, and that support is too slow to remedy issues quickly enough to prevent these losses, I don't recommend using this at all. It really is not worth the risk.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
June 17, 2020
very quick and helpful support thanks so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for leaving us a review and best of luck with your business!
June 15, 2020
The support and service is really great but they could have improve the resolution time. The App is working as it should and fantastic. Looking for exactly such app. Thank you HulkApps.
Thank you so much for taking the time to leave us this amazing review! Please let us know if you need anything else! We are always standing by to help. :)
June 15, 2020
Good service, they helped me to code Fulfillment request email notifications. Their prices are excellent!! Love It
Hey! We feel overwhelmed when merchants like you write us such kind words :) Thank you for taking the time to leave us this amazing review. Highly appreciated!
June 14, 2020
Had a problem with their Paypal integration and emailed their support. Quickly got a reply and resolved the problem. Kudes to hulkapps support!
Hey there! Thank you for taking out the time to review our app & support. The app looks great on your store! Thanks so much and Best of luck with your business!