Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,894
chart
#915
All reviews
Rating Breakdown
Review RSS Feed
June 14, 2020
I cannot say enough about how fast and helpful their tech services is answering questions when setting up the app. Truly top notch!
Hey there, thank you for your kind words about our support team, they indeed work really hard and reviews like yours give them more power. Thanks again!
June 13, 2020
This app works pretty well for me, as all my products are custom. My only downfall is I need it to edit the prices. It doesn't do it all the time. When it works it works well. I hate having to reach out to my customers to tell them the price is wrong. If you can help me that would be great!
Hey there, thanks so much for taking out the time to leave us a review. We really appreciate that :) I see you're finding an issue with the product's pricing. But, I'm sure our support team can help you with it, they are the best! Reach us at any time. We're always happy to help you :)
June 13, 2020
Our website used this app to add an optional service charge to a certain product with radio buttons but we wanted the color of the buttons to match our site. I contacted their support team and they helped me right away. Very professional when communicating with me. I had a very good experience with them. I do wish we could customize the color of radio buttons and checkboxes in the app without CSS but the end result was still very good.
Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 13, 2020
Not user friendly, the sample sheet is confusing and our team is confused on how to import data inside the app. Would be great if it was streamlined and automatic, otherwise I would recommend this app for someone who knows how to code.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
June 12, 2020
We want to say a big Thank You to the Support Team of Hulk Apps for their help to personalize the options for our website which also included translations to Spanish. We are currently using the Free plan only as we are just developing the website, but they spent hours to help us for free. Excellent job!
We are so grateful for your kind words. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Oct. 7, 2020
I used this app to add customization for what type of bail the customer wants with for there locket purchase. Great service!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 11, 2020
This app makes my whole website function correctly. I have a large amount of options and customizations to offer my customers and without this app, Shopify does not support my needs. Support has been fantastic to work with. Needed a few minor tweaks and they were quick to implement them and get the product functioning the way I wanted it to. Great price also for the features. Highly recommend.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 11, 2020
I had a ton of questions in regards to what I was trying to do and their support was fantastic (they were patient, helpful and answered quickly). Great app!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
June 9, 2020
This app is incredible as we do personalizing and options for our products and can't do that with shopify how we want it ... found this app very easy to set up and unlimited for free!!!!! Cant beat that with any other app and when I was having an issue at cart .... they fixed the problem right away with great communication :) highly recommend
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our specialist was able to help you out with getting the Product Options app installed and stylized properly so that it wasn't interfering with your cart functionality. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
June 9, 2020
this dont work
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
June 8, 2020
User-friendly app with great value and an amazing support team behind it. I've reached out a few times with some questions and they have always been swift and thorough with their responses. I highly recommend Infinate Product Options.
Thank you so much! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps! Please let us know if we can help with anything else! Best of luck with your business!
June 5, 2020
I'm using the free plan of this app to add some simple options to my products and I absolutely love its simplicity and efficiency. It took me just about an hour to watch the videos, play around a bit, publish, and fine-tune the options and settings. I am very happy!
Thanks so much for the kind words! We really appreciate the review. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
June 5, 2020
This app has really made the difference in making my store the next level in professionalism. The support team were very useful in making things work where I failed.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
June 4, 2020
TOP TOP TOP TOP TOP !!!! LOVE IT THANKS !!!!!! The Best app for for creating for text boxes etc Simply smart and the best solution !!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Oct. 21, 2020
Found a bug in the cart and raised it to Hulk. They sorted it straight away. Great customer service and great app! (update 21/10/2020) App is great. We offer engraving on our jewellery and this app allows us to do it. Variants in native shopify didn't work as it created an inventory management nightmare. We had a few issues with discount code compatibility but had great support from Sanjay and all looks great now. Thank you!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
June 4, 2020
Excellent app! Easy to use (once you figure it out), truly infinite options and goes around the 100 variant limit for Shopify. Developers helped install the code which is much appreciated! Thank you!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
June 3, 2020
The app provided exactly what I needed to modify the options on my product pages. I had some initial issues due to an incompatibility and the tech support I received was fabulous! The support team immediately rectified my issue and continued to provide step by step instructions on how to utilize the product. I highly recommend!!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
June 3, 2020
They have the BEST customer service EVER! I opened a ticket, and a couple hours later, everything was resolved. They are very responsible, professional and nice people. HIGHLY RECOMMENDED!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app and our customer support. Let us know if you ever need any assistance, we're always there to help!
May 31, 2020
Used this to create a product with a number of options. The free version was great for what I needed. The support was very good and their responses were quick, very detailed and easy to follow. 5 stars even though it did have a conflict with other vital apps I have but it wasn't a dealbreaker at all and I could work around it. Definitely worth a try and pretty easy to use and customize. One of the best free apps I've tried.b
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
May 31, 2020
Great support even on the free app, highly recommend for anyone looking for more options & control.
The app looks great on your store! Thanks so much for the review and we look forward to your continued success!