All reviews

Rating Breakdown

  • 5
    86% (1,625 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Feb. 27, 2020

i used it for different variants that i needed for my website, works great and prompt customer service when i needed them. thank you guys

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thank you for taking the time to review our app. It gives us immense pleasure to know that you're loving our app & finding it befit for your store. We truly appreciate that! Good luck with your store & we're always there to help you all the way :)

5 / 5 Share

May 15, 2020

I needed help installing it and making personalization boxes. I contacted the team and they helped me right away. So far is working great, thank you!! Update: I needed help updating the personalization box on all my products and contacted customer service, they were a great help and loved that they followed up to make sure my issue was fixed. Thanks again!!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear that you found our assistance useful and efficient, and that our Hulk Product Options app is performing well! We strive to offer the best support to our users so it's great to know that you’ve had such a positive experience with us. We're particularly pleased to hear that our follow up process made a positive impact. Do remember, we're always here if you need any help. Thanks so much for taking the time to share your feedback! -The HulkApps Team

5 / 5 Share

Feb. 24, 2020

Fantastic app that I wouldn't be able to run my shop without. When I was concerned about it not migrating into my new theme correctly, I emailed the developers and they made sure it worked smoothly before I went live. Absolutely adore Hulk Apps & Infinite Product Options.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app and support!

5 / 5 Share

Feb. 22, 2020

they helped me a ton! great customer service. I needed something set up and they did it in no time at all! thank you so much

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

It's a pleasure to keep our merchants satisfied! Thanks for your kind words, we highly appreciate that!

5 / 5 Share

Feb. 25, 2020

There are few little things that could be fine tuned on this app, but when I asked for helping me out with it I experianced the fastest reply and services I had in a while!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our app. We appreciate that. We are working hard to make it a best fit for merchants like you.

5 / 5 Share

Feb. 22, 2020

Great app, works without problems and very easy to set up. The interface is simple and straightforward and it was very easy to get everything working and looking good even in the free version. Might switch to the paid version soon for the extra options.

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for choosing us :) We are happy that you have got an app that befits your business needs!

5 / 5 Share

Feb. 22, 2020

Loving it so far, very easy to use and does exactly what I need it to. Able to add options for colours, fonts, stain choices, and ability to upload reference pictures

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app!

5 / 5 Share

Feb. 22, 2020

Well I will say I was a bit intimidated with the app at first. When I contacted support they where very dedicated on getting me going in the right direction. I am very OCD on how I wanted the app to work and look. They took care of all my request in a timely manner. I appreciate the help and really enjoy the new functionality of my store. I highly recommend this app to anyone wanting to add more flexibility to their options capabilities.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We are indeed happy to help you. Don't hesitate to contact us in case of any difficulties :) We are always ready to help!

5 / 5 Share

Feb. 22, 2020

I have a webshop where I offer custmmade kids clothes and I was happy to find this app that fits my needs very well. For a start the free version is good enough for my shop but it is also very good to know that I can upgrade for a very reasonable price if a need more features. I had some small problems with language and styling but the support was very helpful here and fixed that for me fast. My best recommendations for this app.

Store

byLIS

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. It's highly appreciated :)

5 / 5 Share

Feb. 20, 2020

I use this app for my customers to be able to leave text for personalization. I just started setting up my site and couldn’t figure out how to attach the personalization option to specific items. The customer service I received was amazing!!! They sent me a step by step video of how to do exactly what I was needing to do. They even gave me some other suggestions for my shop just to be helpful! And they were super friendly!!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our suggestions and our app specialists were able to help you set up your options and option set just the way you wanted. Please let us know if we can help with anything else!

5 / 5 Share

Feb. 20, 2020

We have personalisation and colour swatches that we need for our store and this app does the job as well as being easy to use. We have the free version which is great for our needs and struggled to find any other app which offered these options without paying quite a lot for. We had trouble installing it onto our theme however the team at Hulk has great customer support and fixed the issue within a matter of days.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

5 / 5 Share

Feb. 19, 2020

So far, very appreciative of the support this app and their team provide. They provided via email with the option to chat as well as a helpful video explaining exactly how to go about adding multiple variances to my product pages. Their follow up and eagerness to help while actually having an app that works had been very refreshing.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

April 19, 2023

I received GREAT support, regarding option sets. Tarik, especially went beyond my expectations. Again great support! Tarik understood very well my questions and answered everything with a very professional and provided clear instructions on how to fix the issues.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for letting us know about this. Your feedback helps us get better. You may reach out to our team for any assistance in setting up your products with options, we're always willing to help our merchants! Nevertheless, I've flagged this as a feature request to our Product Team. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch! Let me know if I can help with anything else.

5 / 5 Share

Feb. 18, 2020

I love the app and the great communication & customer service provided by Hulk. I wanted my prospective customers to have the option to be able to add a name for a number of customize products I am offering. Unfortunately, I had a little trouble getting it setup, but the Hulk team quickly came to my assistance.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Feb. 18, 2020

We use the (free version of this) app to add a plethora of options to our customizable products, and it does a great job at it. We had some issues with the dropdownlists not initializing properly, but one of the developers was quick with helping us out and fix it. Really enjoying the app, we will likely scale up to the paid version soon!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to Hulk apps! We're glad our experts were able to help you out with getting the Product Options App Dropdown features initialized properly. :-) Please don't hesitate to reach out if you need any assistance ever! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Feb. 17, 2020

This did exactly what I needed! We wanted customers to be able to add a name for us to customize on a shirt, and this app was perfect. I tried installing it myself and had a bit of trouble. I messaged customer support before going to bed, and it was fixed before I woke up this morning. Now the product is live and we're good to go! Definitely give this app a try!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App for our users. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're so happy that our experts could set up your options for you while you were away and we hope you can try more products we offer and make your store even more amazing! Good luck with your store!

5 / 5 Share

Feb. 14, 2020

Great App! We use this app to bundle products with multiple variables. It makes it very easy with a nice look. The customer service is great too in helping to get set up and/or other issues. Would recommend.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there. Thank you for recommending us. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can help with anything else!

5 / 5 Share

Feb. 13, 2020

This app is great at creating product options. Easy to use and the support is fast to respond to my inquiry. I would recommend this app for anyone looking to add product options to their product page. Thumbs up!

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, We love the simplicity of our products and we are glad you're a fan of it too! You can always reach out to our support team - if you ever need any help with any of our apps or other products! Best of luck with your business!

5 / 5 Share

Feb. 13, 2020

Definitivly on of the best support for all the App I use on my website, they anwser so quickly and nicely, I highly recommand this app for all the features they provides AND how the team behind can help you. Certainement l'une des meilleurs équipe support de toutes les applications que j'utilise sur mon site Web, ils répondent très rapidement et sont super efficaces. Je recommande fortement cette application pour toutes les fonctionnalités qu'elle fournit ET la super équipe derrière qui vous accompagnera.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Feb. 12, 2020

The app is really simple to instal and setup and the support team is fast and helpful. I've tried changing some settings to work on my existing products but with no luck, I granted them access to the store and they've fixed it in a matter of hours. Highly recommend

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're glad our experts were able to help you out!