All reviews

Rating Breakdown

  • 5
    86% (1,611 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

May 11, 2020

This is a great app and exceptional customer service - I have two HULK Apps currently and the functionality that these apps offer for my store plus the level of service received is unbelievable for such a small price! Whenever I need a new App I always check if HULK has an option available before I choose anything else. Thanks guys!

Store

Tushie

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

This review made our day! Thanks for leaving us such a wonderful review. :)

5 / 5 Share

May 11, 2020

This app is incredible. The service is amazing. they will respond very quickly and make sure that all of your questions are answered. This is the first time I write a review and I had to because the service was great.

Store

Groveon

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. look forward to seeing your increase in sales while using the Product Options App!

5 / 5 Share

May 10, 2020

New to Shopify and extremely impressed with how quick they were able to resolve my issue. They were able to fix my code mistake within 15 mins of submitting a ticket.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you within 15 minutes of reaching out! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 10, 2020

My experience has been nothing short of amazing. The customer service is both very responsive and understanding. I'm using a custom theme which meant I needed to change stuff to make it compatible with Hulk App and they made the appropriate changes within a few days. Highly recommend.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

May 10, 2020

I'm very very new to shopify and I'm a person that not close with computer. I had trouble since the beginning as I wasn't sure where to start. To be honest I wasn't that happy with the support team in the beginning and thought about changing the app, then Deepa Patel from the support team came in and he was very kind and very patient with me. He instructed me from the beginning and kindly answered all my question very clearly. He explained the step very clear and easy so that I can follow. I'm very happy with the app so far and also very happy with Deepa's support. Thanks a lot!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

2 / 5 Share

May 9, 2020

I can not install this app. I've tried 4 times already. After I click 'Add app' it redirects me to my Shopify dashboard and throws this error: 'The page you're looking for couldn't be found". Other apps were installed fine.

Using app

24 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Hi there, we are very sorry you had trouble installing the app. In the future, feel free to contact our exceptional Experience team that can help you with any queries or problems.

5 / 5 Share

May 8, 2020

This app is great and easy to adjust. I needed customer support to help as I missed a step during installation and they were extremely responsive and fixed my issues ASAP (and explained what I had done wrong so I could do it correctly the next time as they knew I was installing on another store as well when I was done testing. Highly recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

May 8, 2020

This app is amazing! It is easy and efficient! The support team is easy to work with and fixes any issues within 24 hours and sometimes less! Thrilled with the experience we have had with this app!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

May 8, 2020

The app is perfect and the support team is even better! I contacted them 3 times and resolved all my problems (I'm still in the free version)!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

May 7, 2020

Excellent App! The Team helped me a lot in setting up my products and variants. Thank you once again

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We appreciate the kind words about our support:) If you wish to, you can also visit our website to see the range of services we have to offer our merchants! Have a beautiful day!

5 / 5 Share

May 7, 2020

Great app and awesome service. I needed something done and the team logged into my site and did it for me - even on the free version, really awesome.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our experts were able to help you out in getting the app installed. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our apps! Have a good rest of the day!

5 / 5 Share

May 7, 2020

Excellent app! And very good customer support they are very in depth and Make sure you are satisfied and get what you are trying to get done working on your sight as fast as they can!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 6, 2020

This app does what I need it to do. It allows me to add many options and adjust pricing as needed. They even customized the installation to work on my AJAX site!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

May 6, 2020

It works well and you receive gorgeous support! I recommend using this app. I had a few problems starting but the support was very fast and very nice!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

May 6, 2020

If you have any questions, you will get a reply as soon as you ask a question. Thank you for your kindness and quick response.I think it will be useful to you.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! Please let us know if we can help with anything else! We are always standing by to help. :)

5 / 5 Share

May 5, 2020

I have tried many other related apps. And for the amount you are able to do. it is well worth your time and money. Great app

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review! Feel free to contact us whenever as we are always standing by to help. Have a beautiful day ahead :)

5 / 5 Share

June 22, 2020

UPDATE: It is rare to find a talented group of developers working so hard for customer satisfaction. Implementing a critical feature required considerable effort on my part with guidance of Hulkapps. When I was done, they stepped in to make their integration as beautiful as it is functional. I am proud to say that IPO is now a cornerstone of the ClinicalPosters website. Previous May 5, 2020 review: Good user interface. IPO appears to be best suited for stores with either few products or many products with few options. The current version lacks a product image overlay feature that I am currently using extensively in another app. So I must put IPO on the back burner until their brilliant minds figure it out. I continue to use other HulkApps though.

Using app

Over 3 years

Total reviews

21

Average rating

4.0

Developer Reply

Hey there! Thank you for your review! We're sorry that our app doesn't have the image overlay setting at the moment. No worries! I've flagged this as a feature request to our Product Team. When our product team decides to implement this, we'll get in touch! We really appreciate the kind words about our products and support. Keep in touch :-)

4 / 5 Share

May 4, 2020

Can you please guide me where are uploaded files stored? How can we access them? Customers have uploaded Pictures.

Using app

About 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, glad you reached out about this! All the files that your valuable customers' upload will be available on order history. Please take a look at your Shopify store's orders. Just to put you on a perspective, we store the files on our servers. Also, there is no limit on maximum storage capacity! I hope I've been helpful :) Please feel free reach out to [email protected] with any further comments, concerns, or suggestions!

4 / 5 Share

May 2, 2020

initially had some issues getting it fully working, but customer support was fantastic as basic free user and was resolved very quickly

Store

Rocz

Using app

28 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. But we're glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 2, 2020

Awsome support team! Ihad a problem in my page and they solve it really fast. I highly recommend this app for your store.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!