All reviews

Rating Breakdown

  • 5
    86% (1,611 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2020

Very happy with the app, it allowed me to set up a difficult custom product for a local business moving to curbside pickup. I ran into a few snags but the team was super responsive and actually fixed the issues for me. Well done!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your feedback. We are so grateful for your kind words about our awesome support team. :) Please let us know if we can help with anything else!

1 / 5 Share

March 27, 2020

Not very friendly user and the uninstall button never successfully uninstalled. Very frustrating to try and set up.

Using app

2 days

Total reviews

3

Average rating

2.3

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

March 27, 2020

Had some initial issues with install and some options working but all was fixed by their very responsive support team. All working perfectly now. Thanks

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

March 26, 2020

Brilliant! Supportive! Super Guidance! Excellent App! Awesome! More such apps in product customisation is expected.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Please let us know if we can assist with anything else! We look forward to seeing your sales increase while using Product Options!

5 / 5 Share

March 23, 2020

Fantastic support! Within 8h support, even weekends. All perfectly monitored in a tool instead only by chat or email. Also fantastic to make modifications on color, size, and content,

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 22, 2020

App is brillaint to use and the support team are there from the start with 10/10 support! Went out of their way to get my issue resolved... thank you again! Levi

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Levi! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our specialists were able to help you out in getting your issues resolved. Best of luck with your business! We look forward to seeing your continued success.

2 / 5 Share

March 19, 2024

Product is nice, but conflicts with various themes. Be ready for them to send you to the theme designer when 'Hulk Product Options' is creating issues. I used the app for 3 years, uninstalled it, then reinstalled out of necessity. The tech support is inconsistent, some techs will try to help others will blow you off. I've stopped using this plug-in on our other Shopify sites, I'm done to one instance now.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 19, 2020

Excellent stuff, works well and easy to customize. I recommend it for beginner shops to start with.

Using app

6 months

Total reviews

9

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

4 / 5 Share

March 19, 2020

So far, the app is working very nicely. I had an issue with installation but customer support fixed it within a matter of hours and were very helpful and considerate. The only criticism I might have is that the look of the additional menu options at checkout don't really fit with the theme of my store. But that is simply an aesthetic preference. Otherwise, the app is working very nicely so far.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you were able to get an awesome experience from some of our great specialists! Thank you for your feedback. We’ll strive to do better to satisfy your expectations. Please let us know if we can help with anything else!

5 / 5 Share

Aug. 17, 2021

Perfect application for you. You can customize unlimited. There is not any app on the store who can do what they do.

Using app

Over 1 year

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you find Hulk Product Options to be a truly unique and customizable app. It's feedback like yours that keeps us motivated to ensure we deliver the best possible service to our users. Again, thank you for your kind words and for choosing HulkApps. Best Regards, The HulkApps Team

5 / 5 Share

March 17, 2020

I have to tell you their customer services are great! They helped me fix the conditional logic problem. Appreciate that!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're glad you were able to get your issues resolved by our specialists. In case you need any help in Shopify, please don't hesitate to reach out. We're always standing by to help!

5 / 5 Share

March 17, 2020

We used this app to help create custom engraving text and file uploads for our products. Works great and the support with getting the correct formatting coded was very fast and helpful. Definitely recommend!!

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in orders while using our app!

5 / 5 Share

March 17, 2020

Excellent and unique,I am not good at website coding,Hulkcode completely solve my problems.I do nothing except waiting.They quick set up my desired function and show me what they work.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We definitely pride ourselves in offering hassle-free customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

5 / 5 Share

March 16, 2020

I just had a great experience with the Support Team at Infinite Product Options. I felt that the box for my options was too wide. They quickly went in and made an adjustment. Very impressed! Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Were glad that our customer service team was able to adjust the design of the discount table for you! Please reach out if you need any other assistance!

5 / 5 Share

March 16, 2020

Great customer service and installed with no problems, Does everything i need. Thanks Heena, Will recommend app.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Heena was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme codes. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

March 15, 2020

I really like this app, and the devs helped me out big time when i was in need of something so 5/5 ;)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

March 14, 2020

This app fits exactly m'y needs. I had a problem coz' m'y theme. The support fix the problem on a very fast and efficient way.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our specialists were able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme code. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

March 13, 2020

Great app, does everything you need it to to circumvent the variant limit Shopify provides. I have needed to contact the devs for theme conflicts, and they have not only responded quickly, they even just gave me the necessary code, including instructions/screenshots (and even a video!) showing me where to make the fixes if they weren't able to do it for you. It's rare nowadays to find devs that are willing to make personalized edits to their products for you based on a third party conflict. Some notable features I really like about it is being able to have 2 colour swatches is extremely handy with all the garments and items that have trim colours to them. I also really like the in app custom JS and CSS so you're not having to mess around with template files to do some extra styling if necessary (on top of the in app styling they already provide). Adding and applying the options themselves is very easy and intuitive. Highly recommend this app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and are glad to hear that we could get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from our specialists to get the code implemented properly. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! We love the dual-color swatches feature, and are glad you've been utilizing it. :-) Please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

March 13, 2020

Love it! Convenient and they have a free feature. Support is helpful and super efficient. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

March 9, 2020

Amazing. The perfect custom app for your store. Thank you infinite product options you have made a awesome app!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.