Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,879
chart
#1,051
All reviews
Rating Breakdown
Review RSS Feed
March 7, 2020
Great app, with extremely quick support! A lot of customization options and methods for getting the right look
Thanks so much, and please let us know if you need anything else! We are always standing by to help. :) Best of luck with your business!
March 6, 2020
This app is great for product options. I highly recommend to anyone looking to offer customization options with their products.
The app looks great on your store! Thanks so much for the review, and for recommending us! Please let us know if you need anything else! We are always standing by to help. :)
March 5, 2020
Support (paid) has been very fast and efficient. I can't comment on stability just yet as its only been a few days but so far so good.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're able to get an awesome experience from our app specialists. We would love to know your thoughts on the stability of our product Options app once you get a hang of it. Please let us know if we can assist with anything else! We look forward to seeing your continued success.
March 5, 2020
This app is increasingly amazing. Within the last few days, they have help me so much. They respond back to you very fast. They do not leave you waiting around. Communication with them is amazing. We had great communications. Infinite Options is a pro. I have other site as well, and i also use them. I love their customer service and their work. Great team they have. I recommend Infinite Option to those that want a great team working alongside their business. 6 stars for me. Not 5! webcaso
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Product Options is indeed an amazing app to invest in! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
March 5, 2020
Amazing customer support. Detailed responses with photos/videos to help and typically less than 24 hour response time.
The app looks great on your store! Thanks so much for the review, We're glad our great specialists were able to help you out with getting the app installed properly. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business!
March 4, 2020
Great app and easy to setup. Had a problem with a small issue and was fixed up no dramas and works like a dream. Great work!
Hi there! Thanks so much for taking the time to leave us a review. We're very happy to hear that you find our app easy to set up and customize. We're glad you received a little extra love from one of our specialists to get the code implemented properly. Please let us know if we can help with anything else!
March 2, 2020
The idea is great but the actual code is whack and the docs are garbage. As in, they don't exist. The hulk apps website links to the wrong docs and the actual docs don't solve the problem. Super disappointing.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. This is why we asked our manager to reach out to you in hopes of amending the issue you were facing. Thank you for letting us know about this.
March 1, 2020
too good . too good . definitively recommend, just to say if u don't understand the navigation, just go to the fAQ page and get the step by step guide. then u will find the beauty of this app, its just great. all hulk apps are great, unbelievable quality and low pricing.
The app looks great on your store! Thanks so much for the review, we're so happy to hear you're loving our apps for its awesome features and affordable pricing!
Feb. 28, 2020
This app helps me so much, and I use it for free. game changer for my business. I looked for hours for a solution for my customers to change earrings closures as they want to. I could not offer this option without this app
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Please let us know if we can assist with anything else! We look forward to seeing your customers placing custom earrings closures orders easily while using our app!
Feb. 27, 2020
i used it for different variants that i needed for my website, works great and prompt customer service when i needed them. thank you guys
Hey there, thank you for taking the time to review our app. It gives us immense pleasure to know that you're loving our app & finding it befit for your store. We truly appreciate that! Good luck with your store & we're always there to help you all the way :)
May 15, 2020
I needed help installing it and making personalization boxes. I contacted the team and they helped me right away. So far is working great, thank you!! Update: I needed help updating the personalization box on all my products and contacted customer service, they were a great help and loved that they followed up to make sure my issue was fixed. Thanks again!!
We're absolutely thrilled to hear that you found our assistance useful and efficient, and that our Hulk Product Options app is performing well! We strive to offer the best support to our users so it's great to know that you’ve had such a positive experience with us. We're particularly pleased to hear that our follow up process made a positive impact. Do remember, we're always here if you need any help. Thanks so much for taking the time to share your feedback! -The HulkApps Team
Feb. 26, 2020
I am having problems with this HULK APP. The site is confusing and impossible to fix. I am waiting for some help.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Feb. 26, 2020
And again the system is down, losing more sales, it's been happening routinely for Black Friday, January sales. Last month I was asked to remove my comment as the problem is fixed and they have installed the app on my new Theme instantly. It seems like the problem is not solved anymore, I'm on vacation and I have been contacted by a person trying to finish her purchase to ask me how she can personalise her item (all my products are personalised) I hope you understand this is a big issue when we lose sales because of an app we're paying for?
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Feb. 24, 2020
Fantastic app that I wouldn't be able to run my shop without. When I was concerned about it not migrating into my new theme correctly, I emailed the developers and they made sure it worked smoothly before I went live. Absolutely adore Hulk Apps & Infinite Product Options.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app and support!
Feb. 22, 2020
they helped me a ton! great customer service. I needed something set up and they did it in no time at all! thank you so much
It's a pleasure to keep our merchants satisfied! Thanks for your kind words, we highly appreciate that!
Feb. 25, 2020
There are few little things that could be fine tuned on this app, but when I asked for helping me out with it I experianced the fastest reply and services I had in a while!
Thank you for taking the time to review our app. We appreciate that. We are working hard to make it a best fit for merchants like you.
Feb. 22, 2020
Great app, works without problems and very easy to set up. The interface is simple and straightforward and it was very easy to get everything working and looking good even in the free version. Might switch to the paid version soon for the extra options.
Thank you for choosing us :) We are happy that you have got an app that befits your business needs!
Feb. 22, 2020
Loving it so far, very easy to use and does exactly what I need it to. Able to add options for colours, fonts, stain choices, and ability to upload reference pictures
Hey there, thanks so much for the review; we're so happy to hear you're loving our app!
Feb. 22, 2020
Well I will say I was a bit intimidated with the app at first. When I contacted support they where very dedicated on getting me going in the right direction. I am very OCD on how I wanted the app to work and look. They took care of all my request in a timely manner. I appreciate the help and really enjoy the new functionality of my store. I highly recommend this app to anyone wanting to add more flexibility to their options capabilities.
Thank you! We are indeed happy to help you. Don't hesitate to contact us in case of any difficulties :) We are always ready to help!
Feb. 22, 2020
I have a webshop where I offer custmmade kids clothes and I was happy to find this app that fits my needs very well. For a start the free version is good enough for my shop but it is also very good to know that I can upgrade for a very reasonable price if a need more features. I had some small problems with language and styling but the support was very helpful here and fixed that for me fast. My best recommendations for this app.
Thank you for your kind words. It's highly appreciated :)