Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,878
chart
#1,051
All reviews
Rating Breakdown
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Oct. 15, 2019
I have used the Hulk product options app on several estores. Whenever I had a problem the support team has been very helpful in quickly resolving any issues or questions that I had. They have been great to work with.
Hi there, we're excited that merchants liek you are a part of our Hulk family. Looking forward to assist you agan in your other stores as well. Thank you so much for writing such an amazing note for us. :)
Oct. 14, 2019
I was having issues with this app syncing to another one in my store and the support staff worked very diligently to get the issue solved, so happy with this product!
Thank you very much for the review! We're glad you like our app. :-) We''re always willing to fix issues from our end so please let us know if you need any other assistance! Best of luck with your store.
Oct. 12, 2019
This app works so well. The free version gives you so many options and it's not just a free trial. I don't understand why all the apps are not buy it and then you own it. Like you find with personal apps. But pay monthly. I guess businesses are supposed to be able to afford more. So they get to pay monthly. Which I understand is good for the developers. But if you are a small business just starting off, it can be daunting. All the charges nickel and dime you to death. What I love about this app is that it works well. It gives you so many options in the free version. But more than that is the support! They are so happy to help you even if you aren't a paid user. They speak to you so nicely and with such respect. And they also help implement things for you. I have said, I need to do this and they say ok and make it do that for me. And I'm on the free version. The way they treat you, endears you to this company and I will look to them first when I need new apps or something for my site. As I grow, I will be a customer for life!! Thank you for treating me with such kindness. In a world where it seems like customer service is a thing of the past, you have shown differently and it makes a big difference.
Hi there! Thank you so much for taking the time to leave us a review. We're so happy to hear that our team was able to make your experience with us so positive, and really stand out for you in terms of customer service. That's what we aim to do! It's wonderful that the app was perfect for your theme; we do our best to do this when possible, and are glad we could help you out with it using Product Options! Please let us know if we can assist with anything further.
Nov. 24, 2021
Have been using this app for a long time and really like it. Whenever i change the theme, they promptly reply and answer to my requests. Best customer support and the quickest support, attention and follow up.
Hi there, thanks so much for taking the time to leave us a review. If you ever need any help in regards to Shopify, please don't hesitate to reach out! Also, best of luck with the launch of your store!
Oct. 11, 2019
I needed to add the section where customers can add their names. I ran into a problem in doing so. I reached out for support, and I received great support in a very timely manner. Very happy with their service.
Thanks so much for leaving us a review of Product Options app and our customer service team - we're glad to hear our team was able to help you out with what you needed. :-) We look forward to seeing your website once it's launched - good luck!
Oct. 11, 2019
Very helpful. My problem was solved immediately, thank you. The support is very friendly and tried very hard to fix my problem as soon as possible.
Hi there! Thanks so much for taking the time to leave us a review. We're really happy to hear that our team was able to sort things out for you! Please let us know if you need anything else and we'd be glad to help.
Oct. 11, 2019
Chose this app as it looked to fit our store's needs. The settings are easy to understand and navigate. We were having issues with the installation, as the auto-install missed installing a few snippets, and we couldn't see the selections or the new price reflected in the cart/checkout. Contacted support and they were very helpful and responsive. We had the issue resolved in no time! I'd recommend.
Hey there, thanks very much for the review! We're really glad to hear that you're loving the app and the experience you have had with us thus far. :-) We understand that adding our app's codes could be a bit overwhelming, but we are working hard to improve our Support Documents to assist you, and, we have a bunch of Shopify Experts with us who are willing to go above and beyond to customize it further to match your theme design. We aim to provide the best in what we do! We really appreciate your review, and hope you continue loving Product Options app- please let us know if we can help any further!
Oct. 9, 2019
This is good but the customer service team is excellent! I've had a few issues but they've been reliable and extremely quick to respond. 10/10 would reccomend
Hi there! Thanks so much for the review; we're really glad to hear that our customer support team was able to get everything worked out for you! Our experts really have a lot of knowledge to make sure everything is running smoothly for our merchants. We are happy to have you. :-) Thanks so much for trying us out!
Oct. 9, 2019
What I love is that they are always willing to help and go above and beyond if I have an issue. Which it sometimes seems to glitch a lot, but I've learned it's cause of my theme choice or other apps interfering with their app. So that's sometimes a drag, but always happy they are there to help me!
Hey there, thanks very much for the review! We're really glad to hear that you're loving the app and the experience you have had with us thus far. :-) We aim to provide the best in what we do! We really appreciate your review, and hope you continue loving Product Options app- please let us know if we can help any further!
Oct. 8, 2019
Works as expected. I had to add `< div id="hulkapps_custom_options_{{ product.id }}" >< /div >` to my `snippets/product.liquid` file. Search for `product.variants`, hope it'll help somebody.
Hi there! We're sorry to hear that you didn't like the app initially - since it can be difficult to work with code, we always offer support from our specialists to help with the installation, and if desired, some customization of Product Options app so it better fits your theme. :-) Thanks so much for taking the time to leave us a review; we're glad to hear that our team was able to get things working properly for you, so you could see the app for what it truly is! Please let us know if you need any assistance in the future; we'd be happy to help again. Good luck with your store's launch!!
Oct. 5, 2019
I installed the app in a matter of seconds. The plugin initially had a conflict with the theme that I was using so I contacted the support team, and they had it sorted in a matter of hours, which is pretty good given the time difference. So far it is working like a charm and I absolutely love it. Thanks, heaps for a very user-friendly App. shopforevernow.com (shameless plug - sorry!)
Thanks so much for the review; we're glad to hear that our support team was able to work quickly and efficiently to get everything working on your store! That's certainly what we aim for, as we want our merchants to be as successful as possible. :-) shopforevernow.com has some lovely customization options! Keep it up!
Nov. 28, 2019
This app helped me take a product that needed 5 variants and add it to my store. The auto install seemed to work great, and I did get some help from the developers as well. They were very patient and made everything work perfectly, even after I needed help multiple times! I'm so excited to have this app help me sell exactly the way I want to!
Thanks very much for the review! We're so glad that our customer support team was able to provide you the amazing support that we strive for. :-) Please let us know if there's anything else we can do to help!
Oct. 4, 2019
This app is useful at it's free level. Customer service was great! I asked them to help me make some changes to the app that are not out of the box and they did it!
Thank you so much for appreciating our efforts! Our team is committed to providing you the best experience in Shopify Marketplace. And we're glad we could achieve the desired outcome for you.
Oct. 3, 2019
We use this app to help bundle products. It gives us the ability to still add a discount code at checkout.
Thanks very much for taking the time to leave us a review! We're glad to hear that you're enjoying our app, and you were able to take advantage of the existing discount code at checkout! Love your wide array of products, especially the lip elixir 100 series!
Oct. 3, 2019
I needed this app as I am now selling products that have more than 3 variants. Easy to set up and use. Good tech support.
Thanks so much for your kind review- we're really glad to hear you're happy with the convenience of using our app! Please let us know if you need anything else; we'd be glad to assist again.
Oct. 3, 2019
I can't say enough about how incredible the support is from Hulk apps.Even though I had the free plan their support team spent a lot of time with me helping me customize my fields.
Hey there, thanks so much for taking the time to leave a review of our app, and the kind words about our support team! We're really glad to hear that you are enjoying the functionality of Custom Product Offers. And, we're so glad our Shopify experts could help you out with your questions so far! Please let us know if we can assist any further. :-) Your array of baby gifting items are super cool! We look forward to seeing your success by offering customizations!
Oct. 1, 2019
I used this app to help me use monogram in my business. The team was so nice, and very helpful. They answered me back within 48 hours and assisted me in making this possible for free. I am so excited to have a website that I made with my iPad and this app made it possible. Thank you so much for your assistance, kindness, and I would highly recommend the hulk team with Infinite Product Options.
Thank you very much for the inspiring review! It means a lot to all our team :).
Sept. 24, 2019
This app does just about everything I could ask out of a product options app, and I was told that I can make changes on the paid version and switch back to the free version and my premium options will still be working. I thank them for allowing this and want to share it. Thank you hulk apps. You'll still get a lot of money out of me because I'll be using your app on all of my sites for as long as I am developing. You deserve it.
We're incredibly grateful and super excited to welcome you in our Hulk family. It was a pleasure collaborating with you. We hope you continue using our apps and services in all your client's sites! Cheers!
Sept. 20, 2019
Great app, and great great support ! It helped me to setup some products on my website https://www.boutique-namaste.com
Thank you for your kind review.
Sept. 17, 2019
Fast and reliable support! I had some problems with setting up the app so an App expert did it for me instead within some hours.
Thank you for reviewing us. We’re always happy to help you grow your business.