Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,879
chart
#1,040
All reviews
Rating Breakdown
Review RSS Feed
Dec. 8, 2019
It stopped working and even disabled my "go to checkout" button so my customers could not buy. i might have lost them now and I lost money. Fix it asap or I will be searching for another app
Thank you for your feedback! Our app works on draft API logic and sometimes it won't work with themes that don't have ADD TO CART and that go straight to the checkout. We understand and are sorry for the inconvenience this may caused you.
Feb. 23, 2021
The app functions well on its own, but it does not integrate well with many other apps, which was disappointing. I do find their customer service to be excellent, however. Whenever I have a problem they fix it quickly.
We're glad to hear that you find our app useful and our customer support excellent. Your kind words mean a lot to us. However, we're sorry to hear about the integration issues you've experienced. Balancing compatibility with a wide array of apps can sometimes be a challenging task. We are working continuously to improve the integration with various third party apps. Your feedback serves as a great reminder of areas we can focus on for improvement. We would love to know more about the specific integration issues you've faced, as your feedback helps us get better. Please feel free to reach out to us via our support channel. We take your concerns seriously and our team will revisit your case shortly. Thank you for taking time to review us. We're fortunate to have users like you who can provide constructive feedback. Best, The HulkApps Team
March 1, 2020
Loved this app until it stopped working for my website. My website runs on personalized items, without this feature my products are useless. Can someone please inform me why the app stopped working? My entire store is on pause. update- app is back. i hope this does not happen again.. Update- app stops working every couple of months, thinking of switching to a new app if this occurs again
We are very grateful for your feedback, we will surely add it to our list of improvements. However, we are terribly sorry for the inconvenience this may caused you.
Dec. 7, 2019
Excellent application. You can do almost anything with it on the shop. The support is very efficient and also very reactive. They were even kind enough to make the modifications I needed on my shop themselves. For all this I highly recommend.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Dec. 5, 2019
Exactly what I was looking for! On top of this, great (and very responsive) customer service as well! Highly recommend!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Dec. 3, 2019
This app has great functionality and is easy to use. The support is fast and friendly. It's a great app.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.
Dec. 2, 2019
I Installed this app and I didn't understand why the custom options that added to my products wasn't being updated but their Team did everything to help me, plus it's all free!!!!!!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Nov. 30, 2019
App does what it says it is going to do and very well at that! Easy to implement/use. Saved the day when it came to adding options/variables/conditions, etc. Paid tier is worth it even though the free tier provides so much value. Highly recommend!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering utilitic products, so we're very happy to hear that you were able to get an awesome experience from some of our most installed apps! Please let us know if we can help with anything you need!
Nov. 30, 2019
I'm very grateful for this app, which I'm using for both of my stores. The ability to have independent, multiple option sets per product is something that should really be built in to Shopify. Thank you, Hulk, for giving us a free app that provides this functionality. A very minor recommendation would be to allow us to hide the asterisk on required field headings, and make it so the colon does not appear on the second line by itself, which looks odd.
Hey there, thanks so much for the review; we are so happy that you use our app in your multiple stores. And it's even more encouraging to recieve feedback from our users. The feedback you give helps us understand what we're missing and where we can do better. Keep it coming! We are going to add a checkbox to ensure you get to hide the asterisk on required fields heading. Thanks for sharing it with us. You will hear from us when it is applied within our app itself as well as our monthly changelog newsletter. Cheers!
Nov. 29, 2019
It's Great App,and it helps me so much.I am a seller focusing on sportswear customization. In order to customize product option, I found a lot of apps, but most of them are not supported or require more money. Fortunately, I found this app"Infinite Product Options", which meets most of my needs, and the most important thing is that it can add product custom prices to the shopping cart. I encountered some trouble during the process of setting up the app, and their staff responded quickly. Very fast, and to solve my problem, thank them again.Eric
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
Nov. 27, 2019
Fantastic app which absolutely solved my problem and made it so easy to implement. You get so much for a free app, literally I don't feel at all restricted or compromised in what the free options give you. I hope you're making good money elsewhere for all that you have done for this wonderful app. And fantastic support too. Thank you so much Hulk!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Nov. 27, 2019
I've used Product Options and I cannot believe how they have created such a comprehensive app and kept it available for free. It does so much, far more than I ever expected to find a free app to do. And as if that wasn't enough, I was able to contact the developers and ask about a way to bring the product options into the confirmation emails - and they did it for me and it works beautifully. It's really easy to use, intuitive to figure out how to use it and completely does what it says. I am so happy with this app I will use it for other sites and the developer has other apps that I now wouldn't hesitate to try out - and I will!!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you use multiple HulkApps in your store. Please let us know if we can help with anything else!
Nov. 26, 2019
Great APP everything i need for custom items, from wording to file uploads, and great customer service.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the file uplaoding feature, and are glad you've been utilizing it. :-) You can reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Nov. 25, 2019
The customer support team was very quick to address the problem we experienced. Thank you for the superb service!
Hi there! Thank you so much for the review, Our team is full of wonderful people, and we're glad to hear that they've been able to help you out when you needed it; please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Nov. 24, 2019
Honestly amazing app - how this is free I do not know because the tech behind this is great. Thanks hulkapps!
Hi there! Welcome to the eCommerce space on Shopify with HulkApps. We value our merchants, specially those who are starting out their business and we're glad we were able to help you setup your Product Options. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our apps! Best of luck with your business! We look forward to seeing your continued success.
Nov. 23, 2019
OMG!!! They are super awesome and super fast. They got back to me really fast send me screen cap update me on the changes. And i am using they Free app LOL!!! so nice of them thanks Bhavya !!!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Bhavya and team! Please let us know if we can help with anything else!
Nov. 22, 2019
The tech support team was great. I was having a problem with a certain theme, and they alerted me to a problem I didn't even know my store had. A+ customer service. Definitely recommended.
Thank you for your warm wishes and recommendation! We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Nov. 20, 2019
Can't say enough about the support with this app! Fast and helped me figure out exactly what the problem was...sadly my wonky theme doesn't work with this app, but it was super easy to understand and set-up! A+++ SUPPORT
Hello! Thanks so much for taking the time to leave us a review; we're so glad to hear that our team was able to give you the amazing support we strive for. Thank you again for the kind words!
Nov. 19, 2019
We needed more options/variants for our site. Thanks HulkApps, get out of our head! LOL. It seems every time we go to the app store with a need, there is a HulkApp solution.
Thank you so much for the glowing review! It's great to hear that our Product Options app is proving beneficial to your site. Your words truly light up our team's day! We're overjoyed that our solutions keep matcing your needs. It's feedback like this that keeps us striving to provide stellar services for all our valuable users like you. If you ever face any challenges, we're always here to assist you. Your continued trust and support mean the world to us. Thanks again for taking the time to share your experience! Best regards, The HulkApps Team
Nov. 19, 2019
We needed a solution to add all the options our products come with. After hitting our head against the wall during migration, we discovered that there was an app to accomplish what we needed, thank goodness!
We're thrilled to know that our Hulk Product Options came to your rescue! Your words brought a smile to our faces here at HulkApps, and it's fantastic that you found our app useful for your products' multitude of options. We're just a message away if you need any further assistance. Thank you for your fabulous review and 5-star rating, it truly uplifts our spirits. Your feedback is essential in our constant endeavor to improve and serve our users better. Warm regards, The HulkApps Team