All reviews

Rating Breakdown

  • 5
    86% (1,627 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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4 / 5 Share

Feb. 19, 2019

I hired an expert to install this app for our store. We needed a drop down box on our product page. I like it for the most part, however, some customizations I need are not possible due to the way the app is programmed. I must say that support is very attentive and they do their best to help with all questions. I do recommend having an expert install the app for you if you are not confident in dong so yourself. It is a little confusing.

Using app

2 months

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for the nice review. Our product roadmap is exciting and we'll keep you posted on new features and improvements. All the best.

5 / 5 Share

Feb. 18, 2019

Very helpful support installing this on our website, also helping it match our theme and branding. Very pleased & love the swatch function!

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you :) so glad you liked our swatch feature. Hope you also like our recent update on swatches, where we let you choose between one color, two colors or an image.

5 / 5 Share

Feb. 17, 2019

I wish I could rate this a 4.95, but I can't so I rounded up and gave it a 5. This app does everything I want it to do except one thing, and that's restrict size options based on the product selection. I sell custom soft plastic fishing lures and would like to have one option set for all custom orders but that's not quite possible just yet. It does everything else I could ask for and custom options can incur additional costs by clicking a check box and typing in the price. Easy peasy. Setting up the options themselves is pretty self explanatory even to an old guy like me. When I contacted support about the one issue I couldn't resolve, they were friendly, polite and eager to help. They couldn't resolve the one issue, this app just doesn't have that feature. No worries, I ended up working around the issue. Overall I am very happy with not only the app itself but also the support I received.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for appreciating our team's efforts. We are super thrilled to read your honest review. Hope you continue using our apps and enjoy our services.

5 / 5 Share

Feb. 14, 2019

Excellent customer service. Friendly and always resolves any issues. I had used another options app for several years and it was a huge nightmare. This app is such a breath of fresh air for my business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow! We are glad you enjoy using our app. :)

5 / 5 Share

Feb. 13, 2019

Love the app! It was difficult to install on our theme but we contacted support and they helped us out. Now it's much easier to add options to our products. Highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you :) In case you need help, please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Feb. 11, 2019

This app is amazing, esp at the price point. While we had a few minor issues the support was amazing as well. I hope nothing ever changes. Highly recommend this app and the developers.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. Don't worry we only get better with time :)

5 / 5 Share

Feb. 9, 2019

They are very responsive and we are glad to work with them! Would recommend everybody :) Their technical assistance is A+++++

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Feb. 9, 2019

Love this app!! Customer service is excellent!! It has helped my store immensily and made it so much easier to add all the options i wanted to my products.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your nice words :)

5 / 5 Share

Feb. 9, 2019

This app is exactly what I needed to give my users all the options for my website. I had to spend a bit of time getting it set up and using all my styles but it's also FREE with no bs monthly fees! Also, can I just say how amazing their customer service is? The couple of times I had issues, the team had them resolved in 48h. Can not say enough good things. Thank you for a great app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.

3 / 5 Share

Feb. 14, 2019

Had some issues during the setup process where my listings wouldn't sync, but with admin access, they were able to correct the problems at no charge!! I am now very excited to finish setting up my online store and launch soon. - there are still issues with syncing, but they are currently working on a resolution. Once fixed, I'll update my star rating.

Using app

9 days

Total reviews

2

Average rating

3.5

Developer Reply

Hi There, I hope you are happy with the fixes and support we've provided. The product sync issue has been resolved and we've improved the product sync process significantly. Hope you'll amend your review. Thank you.

5 / 5 Share

Feb. 8, 2019

Excellent app and features. Customer service/support is prompt and resolves issues quickly. User friendly and easy to use.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review. We appreciate your support and kind words. :)

5 / 5 Share

Feb. 8, 2019

Great customer service and help. App works fantastic! I needed some customization and I got a fast and efficient solution.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We try really hard each day to meet some of your personalization needs. Thank you for appreciating our efforts. :)

4 / 5 Share

Aug. 27, 2021

We rely on this app quite a bit to help us better customize our customers' products and online experience. I appreciate the ability to be able to offer so many custom options for our customers and to sometimes be able to charge customers based on their customizations. Their customer service is usually fairly helpful too, which is huge for me. We've had a few hiccups with this app and some other coding on our website, but overall the experience has been great!

Using app

Almost 3 years

Total reviews

7

Average rating

4.3

Developer Reply

Glad you like our app. Thanks for your support.

5 / 5 Share

June 12, 2020

Thank you Hulk. We use this app for all our Ever My Pet products that have options such as size variations that have additional pricing, lines of engraving, choice of wood and where our customers would like us to send the donation that we make on their beloved pet's name. We have over 800 products and the option sets make our life so much easier. I am so very glad that we now have the Custom Product Options Pro so that customers can use discount codes we provide them. The support is also wonderful. Susie K. Parkhurst, President/Ever My Pet

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the kind words, Susie. Hope our app helps you boost your store sales.

5 / 5 Share

Feb. 4, 2019

Amazing App and amazing Team! The App is easy to use and realy brings our shopify shop onto the next level! We had problems installing the app and the support team of hulkcode did it for us realy fast without charging any money which is AMAZING ! Thanks a lot and keep up the good work!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

We are thrilled you like it :)

5 / 5 Share

Feb. 1, 2019

This app is awesome when you need to offer lots of options. It's fairly straight-forward, easy to use, and works great. The support team is really awesome too! I had a small conflict with another app I am using which effected how my options showed up in the cart. They sorted it all out beautifully! Thanks HulkApps!!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

We are glad your experience with us went smoothly. :)

5 / 5 Share

Jan. 31, 2019

This is a great app but their team is greater, they have exceptional customer support and I'm don't even a paid customer!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We love all our merchants equally! Thank you for trying our app :)

5 / 5 Share

Jan. 30, 2019

So far it has been fairly simple to learn and use! The directions are easy to understand, and straightforward.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for giving us a shot! :)

5 / 5 Share

Jan. 29, 2019

They have an amazing product and even better customer service. They set up my account for me and made sure it worked great. Highly recommended

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. If you ever need any help, reach our team on [email protected]

5 / 5 Share

Sept. 28, 2021

Great support, working the WE too, 100% satisfied, they create an option form, designed for my website !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Always ready to help you out:)