Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,896
chart
#859
All reviews
Rating Breakdown
Review RSS Feed
April 26, 2019
Great App!!! I cannot say enough good things about it. We rely heavily on it at this point. High Recommended if you need to add custom options to your products. Install was very simple and worked well with the Shoptimized Theme that we use on our site.
How sweet of you :) We're thrilled to hear that you enjoyed using our app!
April 26, 2019
Great App, and provide the perfect custom service, I will recommend it to my friends. Thank you so much!!!
We really appreciate your kind words and thank you for recommending us to your friends!
April 25, 2019
Excellent technical support team. We had some issues with the product option dropdown field, and it was resolved in less than 12 hours.
Really appreciate your kind words. We're constantly striving to improve our resolution time and are well equipped to handle such issues. Don't hesitate to reach us if you need any help. Thank you :)
April 18, 2019
Great service and prompt replies to all my questions. Anytime I need something changed, they get it done within 24 hours. Great app!
Thank you for supporting us, and we're getting better with each passing day to reduce our average response time within 3 hours. :)
April 8, 2019
I used this app to help us to upload image swatches for our sunglasses. Integration was good but the support is lame. Their app was interfering with another app I need for my store and instead of offering to help they simply said "sorry our app doesn't work with other option apps." I pay them monthly and this is the help they gave me. Pretty sad if you ask me for an issue that could be easily fixed with a little help. I really wanted to use this app, but I think i'll have to switch to another option app since I can't launch my store now.
Hi there, I went through the ticket you discussed with our support team member Ivan with. Unfortunately Ivan is right. We are not compatible with an app that does exactly the same. :) It's not possible because that app, along with ours, would be making conflicting changes. We tried as always but this is not doable. We would appreciate if you can update this review as it's factually not accurate. We appreciate your support and we hope you'll understand the situation. Some things just don't gel :) Thank you.
April 8, 2019
Great app! I'm using it for option set checkboxes. It took me a bit of work to figure it out, but the support is top-notch!
We're happy you found what you were looking for. We will always be there for you if you need us!
March 1, 2024
I have been using Hulk Product Options for about 2 years now and have been extremely happy with it! They also provide amazing customer service! Would absolutely recommend!
Our team is thrilled to hear your feedback. Let us know if we can do anything at all to help you with your store.
April 4, 2019
I used this app to customize my products and facilitate clients being able to upload text, upload multiple files and provide special instructions before fulfillment. I was able to install the app without issue and began using it right away. The interface was intuitive however I did need to read a few help pages as there were more options than I had anticipated. A note on customer service: The support team was epic! I described my issue and received a response right away. The issue was resolved by a developer/tech in less than 24 hours. I have one minor issue that needs attention but I'm confident they will resolve that too given my experience thus far. Good Job Hulk Team!
Aw! thank you so much for the awesome review you left us. We're so glad that we could match up to your expectations. Hoping to have you try other apps by HulkApps as well. Let us know if you need anything and we will get it for you in no time. Thank you once again.
April 3, 2019
So far so good, read through the help and was able to implement what i needed within a short time. So quick and easy
Thank you for using our app. Our Pro version lets you give even more flexibility to your customers. It's free to try for 7 days! Go for it :)
March 29, 2019
I Found the implementation and customisation of this app a little confusing. However the support team have worked tirelessly and extremely patiently with me to customise the App to my exact requirements. I cannot speak too highly of their support and I highly recommend this App to anyone requiring multiple product variations and options
Thank you for your kind words. Indeed, our support team works really hard to provide exceptional customer experience and we're happy you are satisfied with our app and support.
March 26, 2019
This great app has helped me offer options I could not have done on the past. Easy to Use even for me :-) customer support is fantastic and quick. Top app I'm going to see how it goes as we are using the free option but looks line we will upgrade to the fully paid version soon . Must have app to have
Thank you for giving us the opportunity to serve you. If you need any help with your store, feel free to let us know. Our team will be happy to assist you.
March 25, 2019
I installed this app to create custom stamps for my customers and I have to say that i'm impress for a free app. I had a small issue with the installation, but it was resolved under 3 hours by the AWESOME team at HulkApps. Thanks :)
Thank you so much. We are really happy for you. Good luck!
March 18, 2019
Installed the app but could not figure out how to utilize it. I called Shopify asking for help then they referred me to the Hulk Apps phone number hotline which did not work, ended up removing the app and switching to custom product options by Bulk Apps. They walked me through the process and set up my variants.
We understand your frustration. Our team works on multiple installation requests and sometimes, it takes time to configure the app with the theme's code. We are trying our best to reduce the resolution time to less than 4 hours. Since you placed your trust in us, we'll be glad to escalate your work to a dedicated developer on a high priority. Let us know if you still need our assistance.
March 15, 2019
Very nice App. Its very simple to configurated. The option menú its so cool. Its intuitive and i love also the design
Thank you very much for the praise! It means a lot to each of us when someone takes the time to recognize the work we do. We are delighted to have you on-board. Let us know if you need any help.
March 12, 2019
AVOID THIS APP! I installed this app but was having problems getting it to work. I reached out to support who promptly got it to work. However, it interfered with another app which was critical to my business and as a result messed up a bunch of orders. I desperately tried to reach support for help. They sent one useless email to me and then ghosted me. Despite many messages, I could not get a response from support. Terrible service, terrible app. Avoid at all cost.
Hi there, We apologize for the issues you were facing. Code Conflicts can occur with apps and unfortunately, there’s not much we can do as other apps will require reworking as well. Our goal is to provide a solution to a big problem like Product Options in a way that is least intrusive to customers. With over 1000+ apps in the marketplace, some apps do become incompatible and we try our best to make all apps be compatible with ours. Our Support is currently free and we have tens of thousands of users that require assistance in some ways. That does impact our SLA policy at times but we manage and answer every single support request. We will continue to work with other app developers like Local Delivery to see if we can avoid any code conflicts and collaborate further to provide a great experience, as we already do to our tens of thousands of Product Options customers. We've also asked our manager to get in touch with you regarding this review.
March 12, 2019
We love the functions offered by the app, but the customer service and technical support is where the app shines. Whenever there's an issue, it's so easy to get a hold of HulkCode team. They're always able to provide a solution, and their turnaround time is great.
Thank you so much for the appreciation! We are indeed very lucky to have a team of hard working members. Thanks again for your support. :)
March 9, 2019
Fantastic app-- If your philosophy in life is to HAVE MORE OPTIONS then this app is for you and your clients--by giving clients options we can help them better and personalize specifically for that individual client--amazing app.Works perfectly easy to use with features like SYNC all products etc..great stuff THANKS A TON for making this app.
Using app
11 months
Total reviews
2
Average rating
5.0
Thank you so much for your awesome review. We love helping out wherever we can. Thanks a ton for your support as well :)
March 5, 2019
parfait, pour ajouter des listes d options gratuite ou payante. ....................................
Thanks so much for the awesome review. We agree with you. 😜
Feb. 22, 2019
I love this app, and the support is wonderful. I used their expert install and even had them make a few customizations. They have a quick response time and the app is the best in terms of cost and capability compared to the other Custom and Infinite Product Options apps available.
We're glad you chose our app. We try hard every day to ensure you get what you desire. Happy we hit the mark for you!
Feb. 20, 2019
Amazing support, when I encountered issues they have solved in a quick way. So far the app is working fine, but I still have a long way to test all the options. I recommend this team and app :-)
Thank you for your immense support.