Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,896
chart
#859
All reviews
Rating Breakdown
Review RSS Feed
June 11, 2019
Awesome app. The developers respond quick with great solutions. Would recommend Hulk Apps to anyone.
Thanks for being part of our community. As we grow, we want to keep nurturing our merchants by providing the best app solutions and helping you along the way.
June 11, 2019
Perfect! ☺️ really very nice application. customer support is very polite and helps immediately. I would recommend.
Thank you for sharing your thoughts. Don't hesitate to let us know if there's anything we could do to enhance your experience with our apps!
Nov. 24, 2019
My store have many products and each product have multiple options, with Infinite Product Options from HulkApps, it really help me a lot on my store setup, save time and money :) And the support is fast and very helpful, they really listen to customer and always improve the feature! Updated Review: I downgrade it from 5 star to 3 star because the product options can't display correctly for people in Russia and China. Support unable to fix it and I lost many sales due to this problem.
Thank you! We're glad our app could help you to save money and earn more! Please, do let us know what we need to do to improve our rating.
July 28, 2021
I have been using this app for a while now, it continues to improve and be very functional for my online store. My customers LOVE all the options we are allowed to give them. I recently had a few bugs with another HULK app and customer services fixed those right up and quickly too!!
Hi there, thank you so much for the positive review! Happy to hear you found our app to be cost-effective for our Pro features. It's always nice being able to sync new products automatically and we totally understand that. Just wanted to let you know that we are going to make this process automated soon! If you need anything don't hesitate to jump back onto chat or email us. :)
June 6, 2019
Amazing application. Did everything I needed and more. Every entity relationship was planned to perfectly match the average developers use case on the shopify platform. I wish more shopify applications were as well though through as this.
Hi there! :) What an amazing review! Thank you so much for your support and your kind words. It means a lot to us here! You know where to find us if you need anything else :) Thank you again for taking the time to talk about your experience with us.
June 6, 2019
This app gives you more flexibility than using the standard variants. I had a few issues at first getting the options to work correctly but their tech support didn't give up on me. They worked on the problems until the issues were resolved. I wish all companies had as good of tech support as they do.
We’re glad that you are enjoying using our Product Options app and support service. If you ever need us, don’t hesitate to contact our team.
June 3, 2019
I tried out this app and the features were great but it caused two issues on our website. First, right after the app became active, it caused our photos not to be visible once you clicked on a item. Once that was fixed, customers couldn't add any items to their cart. They did look into this right away but it did not fix the issue. Now I have to wait for them to go back to our original code or go to an older version. I am bummed it is not going to work but it is just not worth losing sales.
Hi there, We apologize for any issues you are facing. Our support team has reached out to help you get these issues resolved. Sometimes, apps and code conflict, and some of these issues can happen. That's one of the reasons why we ask clients to test in a non-live theme before making this life. We also offer Free Installation Support to all of our merchants. We'd appreciate it if you'd answer the follow-up from our manager so we can get this resolved for you.
May 31, 2019
I sadly couldn't make use of the app as 1 feature wasnt available or customizable for me. To incorporate a second selection within a product that already has selection choice of 2 items. After some back and forth and removing the app post free trial period Hulk was super responsive and approved the refund. Awaiting shopify to process. Thank you for the prompt responses and understanding! I hope to use your products in the near future!
We're genuinely sorry to hear about your experience, but we appreciate your understanding and patience. We always strive to offer customizable options to meet a variety of needs, and we regret that we fell short in this instance. Rest assured, we are continuously working to enhance our app's features and your feedback plays a significant role in that process. We're glad though that you found our support team responsive and understanding. Regarding your refund, we trust Shopify will process it promptly. We look forward to the opportunity of serving you in the near future. Thanks for taking the time to share your experience. Your insights help us improve! Best, The HulkApps Team
Aug. 29, 2020
Probably the best app with free features out there. They are quick to help install and fix any errors that may come up. Easy to use. These guys will even go above and beyond to help you with your site if they can regarding tweaks that have nothing to do with their app. For free, Could have a few things to make it perfect but there are paid apps out there if you want even more customization.
We are even coming up with priority support soon. This will help merchants to skip the queue and get responses quicker. Our team is planning on taking the Product Options app to the next level. Stay tuned!
May 27, 2019
Great service and quick respond. I will continue and recommend other for this app. It's really working well.
Thank you for your review and patience! We hope the app helps you create customizable product options for your customers.
May 7, 2022
Great product and great customer service. I needed help with adding the discount code option and they were very quick to reply back and update our theme.
Thank you for sharing your thoughts. We are pleased to help you out. All the best for your store!
May 21, 2019
I have been using this app for awhile now (before they changed the name) and it is a real life saver. Thanks so much!!!
Thank you for your support. We changed the name slightly, from Custom Product Options to Infinite Product Options. But the app features remain the same. We will continue to improve our apps as we grow. Lots of exciting things to look forward to, so keep in touch!
May 13, 2019
This app did exactly what I needed it to do. I ran into a few small issues with my theme and the developer was very quick to help me get those issues resolved. I use this app to offer custom embroidery options for certain items on my website. Initially I tried to use Shopify's variant system for this but I quickly passed the 100 variant limit. This app is well worth the monthly fee. I absolutely love the conditional statements - i.e, if a user selects one answer then it will prompt for additional information depending on that answer. Everything is well explained in the manual and was very easy to set up.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
May 11, 2019
Excellent app. Team of hulkcode are really awsum, fast communicate and solve issue according to our theme within a day. Highly recommended.
Thanks for the kind words. We really appreciate it.
May 8, 2019
Support has always been responsive with my support tickets. But there has never been a good working solution to my issues. For example, if using their app and I have a variant upcharge added, it's not compatible with Shopify discounts. Like how is that even possible. So they coded for me and gave me a new discount box. Ok cool. But then when they do that, something else doesn't work. I liked the price point of $8 but I'd rather pay more for a functioning app then pay lower and it not work.
We take great pride in what we do and we are always very sorry when we do not meet the expectations. Thank you for taking the time to leave us your feedback as our brand is built upon it.
May 8, 2019
Great app Great service. Very well priced and super functional. Would recomend for anyone looking to build products
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
May 1, 2019
I love this app! I just downloaded it because I needed to add a custom field to my website. This app made it very simple. I'm sure I will find more great features as I continue to use it! Thank you sooo much.
You can add lots of options as you go along, Don't hesitate to reach out if you ever need help.
April 30, 2019
Fantastic! I needed to0 add options to change the price , and didn't want to use variations as it would take to long every time to alter the option or price. This this is one of the few apps that lets you alter the price on options.Support helped me when I changed my theme to reinstall it. Do note you must press "sync products" to get the option to show up. Thank you so much for the fab app!
Thank you so much for the kind review. If you run into any issues, as always our team is available for any help and questions. Thank you. :)
Dec. 1, 2019
When we originally used this app, it seemed to cause us no end of problems - and the customer service to rectify problems seemed very slow. However having tried several other apps, the features this app offers are very accommodating and it is reasonably priced. We have just started using it again to see if things are any better and I have to say, the customer service has been incredibly good, fast and patient. A vast improvement from about 6 months ago :)
We are sorry you were facing the issues. Our app doesn't disable your site. Most of the issues that occur during installation and sometimes clients miss a step or two that cause issues. Our team is very responsive and tries to help every customer. As a free app, we sometimes run into small backlogs but we still try to resolve all tickets within 4 hours. I hope you'll update the review to be more accurate and give us a chance to help fix the installation. Our team is available for FREE to help you with implementing it properly in your store. Thank you. :)
April 28, 2019
Fantastic customer service! They were very helpful getting this set up for me. This app works perfectly for corsage customizations and local delivery details and options!
Thank you for taking the time to leave us feedback. Our team is thrilled to read it!