All reviews

Rating Breakdown

  • 5
    86% (1,612 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

June 23, 2019

finally I found the app that is best for my product options! I love it! ITS FREE and it is well working for my store! Thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hope you have fun using our app. Product Options is a freemium app and it comes with advanced features as well. Try it out for 14 days, to see if it makes a difference in conversion rates.

5 / 5 Share

June 19, 2019

Very easy app and even more amazing customer service. Did not know why I was having an issue during set up and someone reached out to me right away. Best service I've seen from any developer on this site.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We hope we can continue to meet and exceed your expectations with our apps (current and upcoming) and support. :)

5 / 5 Share

June 17, 2019

This app has really helped our business to deliver all the variants/options we wanted. Customer support has been absolutely SUPERB. The team is very responsive, proactive and FAST! 100% recommendable. Thanks to the team for their support for set-up and for customizing what we needed to make the store as we wanted. GREAT APP for business!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Indeed. Product Options app is a must-have for any e-commerce business to let customers personalize their orders and merchants can charge extra price for fulfilling the custom needs of their customers. With this app, we have kept a bunch of free features that most stores can take advantage of, and some special features that stores who need extra can try out. We hope you enjoy all the cool features in our app, both free and now paid, Thank you for your love and support!

5 / 5 Share

June 11, 2019

Awesome app. The developers respond quick with great solutions. Would recommend Hulk Apps to anyone.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for being part of our community. As we grow, we want to keep nurturing our merchants by providing the best app solutions and helping you along the way.

5 / 5 Share

June 11, 2019

Perfect! ☺️ really very nice application. customer support is very polite and helps immediately. I would recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts. Don't hesitate to let us know if there's anything we could do to enhance your experience with our apps!

3 / 5 Share

Nov. 24, 2019

My store have many products and each product have multiple options, with Infinite Product Options from HulkApps, it really help me a lot on my store setup, save time and money :) And the support is fast and very helpful, they really listen to customer and always improve the feature! Updated Review: I downgrade it from 5 star to 3 star because the product options can't display correctly for people in Russia and China. Support unable to fix it and I lost many sales due to this problem.

Using app

11 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you! We're glad our app could help you to save money and earn more! Please, do let us know what we need to do to improve our rating.

5 / 5 Share

July 28, 2021

I have been using this app for a while now, it continues to improve and be very functional for my online store. My customers LOVE all the options we are allowed to give them. I recently had a few bugs with another HULK app and customer services fixed those right up and quickly too!!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, thank you so much for the positive review! Happy to hear you found our app to be cost-effective for our Pro features. It's always nice being able to sync new products automatically and we totally understand that. Just wanted to let you know that we are going to make this process automated soon! If you need anything don't hesitate to jump back onto chat or email us. :)

5 / 5 Share

June 6, 2019

Amazing application. Did everything I needed and more. Every entity relationship was planned to perfectly match the average developers use case on the shopify platform. I wish more shopify applications were as well though through as this.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! :) What an amazing review! Thank you so much for your support and your kind words. It means a lot to us here! You know where to find us if you need anything else :) Thank you again for taking the time to talk about your experience with us.

5 / 5 Share

June 6, 2019

This app gives you more flexibility than using the standard variants. I had a few issues at first getting the options to work correctly but their tech support didn't give up on me. They worked on the problems until the issues were resolved. I wish all companies had as good of tech support as they do.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad that you are enjoying using our Product Options app and support service. If you ever need us, don’t hesitate to contact our team.

1 / 5 Share

June 3, 2019

I tried out this app and the features were great but it caused two issues on our website. First, right after the app became active, it caused our photos not to be visible once you clicked on a item. Once that was fixed, customers couldn't add any items to their cart. They did look into this right away but it did not fix the issue. Now I have to wait for them to go back to our original code or go to an older version. I am bummed it is not going to work but it is just not worth losing sales.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We apologize for any issues you are facing. Our support team has reached out to help you get these issues resolved. Sometimes, apps and code conflict, and some of these issues can happen. That's one of the reasons why we ask clients to test in a non-live theme before making this life. We also offer Free Installation Support to all of our merchants. We'd appreciate it if you'd answer the follow-up from our manager so we can get this resolved for you.

5 / 5 Share

May 31, 2019

I sadly couldn't make use of the app as 1 feature wasnt available or customizable for me. To incorporate a second selection within a product that already has selection choice of 2 items. After some back and forth and removing the app post free trial period Hulk was super responsive and approved the refund. Awaiting shopify to process. Thank you for the prompt responses and understanding! I hope to use your products in the near future!

Store

Flow

Using app

10 days

Total reviews

12

Average rating

4.6

Developer Reply

We're genuinely sorry to hear about your experience, but we appreciate your understanding and patience. We always strive to offer customizable options to meet a variety of needs, and we regret that we fell short in this instance. Rest assured, we are continuously working to enhance our app's features and your feedback plays a significant role in that process. We're glad though that you found our support team responsive and understanding. Regarding your refund, we trust Shopify will process it promptly. We look forward to the opportunity of serving you in the near future. Thanks for taking the time to share your experience. Your insights help us improve! Best, The HulkApps Team

5 / 5 Share

Aug. 29, 2020

Probably the best app with free features out there. They are quick to help install and fix any errors that may come up. Easy to use. These guys will even go above and beyond to help you with your site if they can regarding tweaks that have nothing to do with their app. For free, Could have a few things to make it perfect but there are paid apps out there if you want even more customization.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are even coming up with priority support soon. This will help merchants to skip the queue and get responses quicker. Our team is planning on taking the Product Options app to the next level. Stay tuned!

5 / 5 Share

May 27, 2019

Great service and quick respond. I will continue and recommend other for this app. It's really working well.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and patience! We hope the app helps you create customizable product options for your customers.

5 / 5 Share

May 7, 2022

Great product and great customer service. I needed help with adding the discount code option and they were very quick to reply back and update our theme.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts. We are pleased to help you out. All the best for your store!

5 / 5 Share

May 21, 2019

I have been using this app for awhile now (before they changed the name) and it is a real life saver. Thanks so much!!!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your support. We changed the name slightly, from Custom Product Options to Infinite Product Options. But the app features remain the same. We will continue to improve our apps as we grow. Lots of exciting things to look forward to, so keep in touch!

5 / 5 Share

May 13, 2019

This app did exactly what I needed it to do. I ran into a few small issues with my theme and the developer was very quick to help me get those issues resolved. I use this app to offer custom embroidery options for certain items on my website. Initially I tried to use Shopify's variant system for this but I quickly passed the 100 variant limit. This app is well worth the monthly fee. I absolutely love the conditional statements - i.e, if a user selects one answer then it will prompt for additional information depending on that answer. Everything is well explained in the manual and was very easy to set up.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

May 11, 2019

Excellent app. Team of hulkcode are really awsum, fast communicate and solve issue according to our theme within a day. Highly recommended.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

2 / 5 Share

May 8, 2019

Support has always been responsive with my support tickets. But there has never been a good working solution to my issues. For example, if using their app and I have a variant upcharge added, it's not compatible with Shopify discounts. Like how is that even possible. So they coded for me and gave me a new discount box. Ok cool. But then when they do that, something else doesn't work. I liked the price point of $8 but I'd rather pay more for a functioning app then pay lower and it not work.

Using app

6 months

Total reviews

1

Average rating

2.0

Developer Reply

We take great pride in what we do and we are always very sorry when we do not meet the expectations. Thank you for taking the time to leave us your feedback as our brand is built upon it.

5 / 5 Share

May 8, 2019

Great app Great service. Very well priced and super functional. Would recomend for anyone looking to build products

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

May 1, 2019

I love this app! I just downloaded it because I needed to add a custom field to my website. This app made it very simple. I'm sure I will find more great features as I continue to use it! Thank you sooo much.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

You can add lots of options as you go along, Don't hesitate to reach out if you ever need help.