All reviews

Rating Breakdown

  • 5
    86% (1,612 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Nov. 4, 2018

Great app, highly recommended! I had small issue where app was clashing with currency converter and support from HULU replied to me very quickly and very quickly were able to identify and fix the issue. Awesome work HULU apps keep ip the great work.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Feb. 8, 2022

I like how the HULK app support are very responsive with the tickets that we are raising and very helpful as well.

Using app

Over 1 year

Total reviews

16

Average rating

3.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

July 21, 2023

2023 Update. Continue to be impressed with the speed of support and the continuous updates to the software. 1000% would recommend. Original Review: This is a great app, easy to use and understand. Allows for much customization of the options. Love that you can have Swatch/Pattern selection. They are constantly updating the options and functions available. Staff was very helpful getting it installed. Quick and Responsive! They are also friendly, quick, and the chat option within the app works great!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for letting us know of our shortcomings. We worked really hard to improve our app in the last month, and we are proud to announce that our app is now compatible with discount codes on cart. If you want our team to help you set it up, let us know and our team will be happy to help :)

5 / 5 Share

Nov. 1, 2018

When I first encountered this app, I got excited about the possibilities that it would allow our shop to have. I ran into some issues installing it because our store uses the Prestige theme, which is 3rd party and the documentation doesn't work to install with. I contacted the support of Hulkapps and within a day they had implemented it on our store, and it even looks great! I'm excited to get some use out of this app now that we have it.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Nov. 1, 2018

Great free app! Had some installation issues which were resolved with in 24 hours. I have place the code but it was not reflecting in cart and checkout page. But I am very satisfied what they have done is aswome. Wish the team all the best keep going. Love the peopel and there support service is outstanding. The app has integrated seamlessly with my store and shopify's own variants. Very happy!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Oct. 31, 2018

This is literally the best thing that has ever happened in my history of using Shopify. Heena, the technical support engineer was super super helpful. Gosh I have just had the best customer service experience with Heena! She is an angel. This APP has all the functions I need and it's free!! This is insane and the support is like royal level. This is just too good to be true.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 30, 2018

The support team was very helpful. I had trouble setting up the product options app and they took it into their own hands to implement it for me in less than 24 hours. Now I’m back up and running! Awesome! Thank you so much

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

4 / 5 Share

Oct. 27, 2018

Great free app! Had some installation issues (due to my lack of coding knowledge) which were resolved within a matter of hours. Then I asked for some help in customizing where the options would be placed on my product page and changing some of the styling and they were just fabulous at helping. Superb service! The app has integrated seamlessly with my store and shopify's own variants. Very happy!

Using app

Over 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your kind words. If there's anything we could do to improve our current rating, don't hesitate to let us know.

4 / 5 Share

Sept. 18, 2020

Update to my initial review where I was having trouble getting the options to show where I needed it to. Overall, I don't think the app is the most intuitive to use, but it does work well for the simple things I need it to do and maybe it's more complicated for people who want to do fancy things. I updated my theme recently and it stopped working and contacted the help team. It took a couple days for them to fix the problem, but in the process, they also ended up fixing a problem another app was having, so definitely thumbs up for this! I'm upgrading my overall rating for the help!

Using app

Almost 2 years

Total reviews

4

Average rating

3.8

Developer Reply

We're sorry if you felt we were charging you extra unnecessarily. What has been mentioned as bugs, are not really bugs from the app. By default the code snippet is placed before the AddtoCart button, but you can place the snippet anywhere you desire. Our support services are free but limited to complete app installation, but if you need personalization or resolving theme related errors or app conflicts, they are specific to each store, and requires dedicated amount of time to resolve. Our team would only charges for custom coding work that they would have to undergo, in order to get you what you desire. But, hope you found what you were looking for from other apps.

5 / 5 Share

Oct. 27, 2018

Great app! Had problems with app installation into my store and Hulkapp support solved it very quickly. Really cool free app. Highly recommended +++

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 26, 2018

Love the app and the support couldn't be better! I used this app as I wanted to add different product size options. I'm not tech savvy so I reached out to the team and they fixed my issue immediately. Great quick support!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 25, 2018

Great app, cool and easy way to customize multiple products. Support was pretty helpful with the setup and gave me a run down of how it works. Highly recommend it.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 25, 2018

One of the best app and best support they are providing. A must have app for all stores and best thing is this app is free of cost. Recommended who want unlimited variant options.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

4 / 5 Share

Oct. 24, 2018

My issue was needing to manage the inventory by product (and not by variant), but also needing customisations that added to price (which variants are ideal for, but line item properties can't add to price). So I tried this product. With little code experience, I struggled to get it to work initially. They resolved my help ticket within 48 hours. In this time, I decided to go with the variant solution, and manage the inventory manually myself. I may go with their product further down the line - it seems that the customised price was adding tax, which I will need for something else later. But I'm sure this could be fixed easily anyway. The fix seems that I was adding the {%include 'hulkcode_options' %} line to product_template.liquid in the qrong place... it should have been before the unless line below (around line 257 in my Brooklyn Theme). {% capture "form_id" %}AddToCartForm--{{ section.id }}{%- endcapture %} {% form 'product', product, class:form_classes, id:form_id %} {% unless product.has_only_default_variant %} Also, I didn't like the italicised font on the radio buttons, nor the spread of the 3 radio buttons. Probably easily fixable, but right now I don't have time. However, this app is definitely worth persevering with if you want to: maintain PRODUCT inventory (not of variants) but also add customisations that add to price

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the nice review. We agree, our app is suitable for adding customization to base products and also adjust price accordingly. Happy t let you know that with our Pro version of the app, merchants can also Manage Inventory of the products, making it useful for upselling. Let us know if you choose to upgrade, our team will be happy to help you out with your needs. :)

5 / 5 Share

Oct. 22, 2018

One of the best app in its category. I had some problem with installing the app. The customer service team is very helpful. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

4 / 5 Share

Oct. 22, 2018

I love this app, and the team was super helpful to get it properly set up when I encountered some issues during installation. However, I'm only giving 4 stars because it does not work with the currency converter app I had... or any for that matter (I tried a few.) In the end I had to delete the currency converter app, because I need the product options more, but wish I could have both.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, could you let us know which Currency Converter app are you using? Our app is perfectly compatible with Shopify's Currency Converter. If you like, our team can help you integrate it for you. Reach us on [email protected]

5 / 5 Share

Oct. 19, 2018

I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly. Very happy with their customer service!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

1 / 5 Share

Oct. 17, 2018

I have no positive to things to say about this app, they asked for a review before I had used, it's day 3 & it's still not working and getting help is impossible If there was a minus -10 I would give it to them

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Sorry for causing frustration. Hope you find better app and service than what we currently can offer you. All the best!

5 / 5 Share

Oct. 17, 2018

One and only perfect app that offers such a useful feature to Shopify platform, and must mention that their support is very fast and reliable for this free app. Recommend for the all users who need to use more than 100 variants on Shopify.

Store

TREENTY

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 16, 2018

I used this app for a couple of things. First, to show all the items that come inside the artisanal care packages that we sell on scenicmade.com. But the bigger problem for us is that we needed customers to be able to upload photos and text so that we can custom print a card for them. This app works perfectly! I am planning on adding some additional customization on our product, and I believe this app will be able to handle it. I still can't believe this app is free! And the customer support is good, also.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!