Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,879
chart
#1,074
All reviews
Rating Breakdown
Review RSS Feed
Aug. 3, 2018
The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.
Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.
Aug. 3, 2018
I have worked for over 20 years on a multitude of content and shopping platforms, and with a ton of support service providers. HulkApps is one of those rarest of companies that overdelivers on everything they promise - quality of work, speed (one day turnaround) and communication (polite, friendly, super-helpful). I highly recommend this app supplier!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Aug. 3, 2018
Helped out a immediately. did as i asked thankful for this app.
Thanks for the kind words. We really appreciate it.
Aug. 3, 2018
When it comes to my business I have a lot of options for my customers. This app was exactly what I was looking for. Depending on your theme it takes a certain code they provide to install it. I was having trouble putting the code where it needed to go to work the proper way. I contacted Hulk Support and they immediately assisted me and got my store up and running the way I was picturing it in my head!!! Best customer service!!!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Aug. 2, 2018
First, I was looking for a personalised options format for my site and going through a lot of apps and its cost (some of them were quite expensive) I came across this app which was completely free! I had to just do some basic copy paste code using their tutorial and it worked wonders! I had some minor issues, so I contacted the support team and they responded and resolved it immediately. Honestly, if I could give this app 10 stars, I would. Such a great app and very supportive customer care team!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Aug. 1, 2018
Great customer service. Within 24hrs our issue was resolved without lengthy chats and without frustration.
Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!
July 30, 2018
A great, free app with amazing support! I was helped with some coding issues and the staff was super attentive with their responses. I highly recommend this solution!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
July 28, 2018
Very Impressed Takes a second to understand how it works ,but simple once you understand. CSS is very easy to change in app
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
July 26, 2018
Firstly, I wouldn't even believe this app is free. On my website frpro.com I was able to do everything I wanted with just this app. At first I hated the Shopify's 100 variations limit, and then I found out I can use this app to have as many color options for each product I need and with the actual swatches, which is very cool. Later I needed to create an option for embroidery for some product which I was easily able to do with radio-buttons, drop-downs, textbox and I might use file upload as well. This app is amazing, I would suggest it to anyone who wouldn't like to pay $10-20 a month for an app like this. I had only one problem with the app. For additional charge for embroidery, the price wouldn't update in the cart, but after contacting the support, they were able to fix that very quick and now it's all perfect. I am so grateful to these guys. All recommendations.
Thanks for the kind words. We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!
July 26, 2018
Do not get this app if you enjoy having the discount code option upon checkout. this app has been nothing but frustrating!!
We're sorry we didn't meet your expectations. Just to let you know, with our recent update, this issue has been resolved and most of our merchants are even using the discount code functionality in their store. if you want our help to set it up for you, we'd be more than happy to support you. Thank you :)
July 25, 2018
I highly recommend this app! I was looking to replace a similar, paid app. Product Options by HulkApps was really easy to use, as far as setting up the options with little research put into how to work the app. They offered guides on learning how to use the app to set up your options, and then once you had that complete they had a completely other area set up to help you install the app onto your software. I am a newbie to coding and had messed up with where to place certain things. My options were there, just misplaced on the screen. Within 24 hours HulkApp had not only reached back out to me to let me know what I needed to do to fix it, but they also did what they had to do as well and they did it for free!!!! Now my options are right where they should be. I am extremely satisfied with their app, and I look forward to using it for quite some time!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
July 25, 2018
Excellent customer support, great app! Thank you!
Thanks for the kind words. We really appreciate it.
July 25, 2018
Wonderful support and easy to use! Love this app.
Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
July 25, 2018
Was looking for an app that could add an additional fee to a product if the customer wanted an add on feature. After installing the app, I set up the settings for the product I wanted. However, I ran into the issue with the theme integration. After following the manual integration, I found that my theme didn't have the same codes that where needed in order to get the app fully up and running. I contacted customer support who where nice and professional in their work. My ticket did need to be given to a developer to work on, but that even got resolved fast.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
July 24, 2018
To all of the complainers out there about this app, IT'S FREE! HulkApps is by far the best place to start with your product options if you're looking for a free option. The support staff is incredibly helpful and they were more than willing to help make the customizations we needed to get it to function properly. I would love to see a more advanced paid version but this is definitely an easy app to use. Install is easy if you're familiar w/Shopify code otherwise they'll install for free. Seriously, give these guys a chance. This app works perfectly!
Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
July 24, 2018
I am new to Shopify and how you have to add Apps to get the functionality I typically find standard in other carts I've used. I needed expanded Options and the Hulk Apps Custom Product Options was the only "free" choice I saw. Since I didnt' understand how to use their product (they should provided a more detailed description of this) I didn't see any changes when I installed the app. Each ticket exchange took 2-3 days for a proper response. I now see how to use this App and will see if it is a good fit for my store. I was generous on the rating since this is a Free item.
Thank you and we hope you continue using our free (and now, paid) apps. :)
July 24, 2018
Don't install. It replace part of your theme code and you have to work a lot to remove it before
We're extremely sorry to be the cause of your frustration. We have significantly improved our app ever since, and pleased to inform you, that not only do we take prior approval before adding any code into a theme, we also offer free support to complete the installation process, as we understand most of our merchants are not coders. Would be happy to help you and get your review amended:)
Aug. 15, 2018
they help if you ask for help, thats cool.
Thanks for the kind words. We really appreciate it.
April 16, 2019
Super helpful team, quick and responsive! I would recommend anyone who is looking to install custom variants/options to use Hulk App. You don't need a developer when you have the Hulk App team helping you, total 5 star service!
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
July 21, 2018
so far best app ever !!! you need to try this app!! super easy to use and help a lot if your products have so many different options!1 Really happy with customer services
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!