All reviews

Rating Breakdown

  • 5
    86% (1,067 ratings)
  • 4
    5% (62 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (23 ratings)
  • 1
    6% (73 ratings)

Reviews with Text

  • 98% (1,221)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2023

Amazing App and Customer Support from Jeff!! Highly recommended

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

VERY HELPFUL AND FAST! Even on a Sunday, thank you so much for the help.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Harun and Armin provided me awesome experience! They were so great on communicating what i needed and helped me throughout the whole process. Zero complaints. 10/10 experience! They responded so fast to my emails and even offered to get on a call with them.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

We've been using the app for a few years now, works as it should, no big issues. It takes some time to get used to it and set it up, but the support is super responsive and very helpful. I'd give it 4.5/5 stars only because it takes quite some time for any changes in the settings to propagate on the website and that the Sync button should be much more visible as it is. Shoutout to Armin for the patience with my code :)

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Smiljan is a great, fast responder who solved my issue immediately!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

This app adds so much features on top of the native options that come with Shopify. We wouldn't be able to function without it. Their customer support is really good as well whenever you need anything. Alina has been a big help!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

App combines features (file uploading etc) with the option/personalization, so helps save a few $$$. Also customer service is excellent and FAST

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Sehr vielseitig einsetzbare App. Sobald es kleine Probleme gab, hat der Kundenservice (Shout-out für Alina) schnell und lösungsorientiert geholfen.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Haris was very prompt and helpful. Great to work with.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

always such a great help thank you sonjay!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Great service, easy to communicate and a supportive team.

Using app

Over 5 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 25, 2023

Great customer service

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

I have been using BOLD apps for years and have always been impressed with the customer service. I did my onboarding with Jason, and he has been amazing to work with. He and the Dev team have been so accommodating and quick to help me. I will 100% recommend this app and any other BOLD app.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, We're thrilled to hear that you've been using our BOLD apps for years and are impressed with our customer service. Enthusiastic customers like you make our work a pleasure! Jason and our dev team send their thanks for your kind words. We appreciate your recommendation and your 100% endorsement of our app. Feedback like yours keeps us motivated to work harder and continue improving. Please never hesitate to reach out if there's any other way we can assist you in the future. Best Wishes, Shop Circle Team

5 / 5 Share

Oct. 16, 2023

Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!

Using app

11 months

Total reviews

9

Average rating

5.0

Developer Reply

Hello, We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service. However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store. Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you. Best Regards, The Shop Circle team

5 / 5 Share

Oct. 16, 2023

I have been using this app for several years. It works perfect for my cake and cupcake topper business. Customers like to personalize their orders with colours, size, name and age. Bold Product Options app is easy to use which saves me valuable time.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, We're absolutely thrilled to hear that you've been finding Bold Product Options a perfect fit for your cake and cupcake topper business! It's such a boost knowing it has been part of your journey for several years. We're especially happy to know that our app is playing a role in helping your customers personalize their orders while saving you some valuable time. After all, part of our mission is to create a smooth and efficient experience for both business owners and customers. Thank you so much for taking the time to leave this awesome review. Your continued support means a lot to us! If you ever need assistance or have any questions or suggestions, please don't hesitate to reach out. We're always here to help. Warm regards, The Shop Circle Team

5 / 5 Share

Oct. 21, 2025

Thank you for your help today, Nitesh. Great service - speedy response and resolved the issue super-quick!

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient. Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store. Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us. Best wishes, The Shop Circle Team

5 / 5 Share

Oct. 12, 2023

Great customer service. Jeff and Mirza stood out and were particularly helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! We're absolutely thrilled to hear about your positive experience with our customer service team! It's excellent to know that Jeff and Mirza were able to assist you and make your experience with Bold Product Options a valuable one. Our team works hard every day to deliver high-quality service and your feedback serves as a great encouragement to all of us here at Shop Circle. We truly appreciate your 5-star rating and we're grateful for users like you who make our service a pleasure. Thank you once again for sharing your experience. Please feel free to reach out if you have any more questions, concerns, or compliments. Cheers, The Shop Circle Team

5 / 5 Share

Oct. 12, 2023

Perfect support. thx.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to know that you enjoyed our support service. Your kind words make all our hard work and effort worthwhile. Thank you very much for your generous 5-star rating. We take pride in our customer care and we are happy to see it reflected in your experience. We look forward to continuing to serve your business needs efficiently. Best wishes, The Shop Circle Team

5 / 5 Share

Sept. 30, 2023

Excelente servicio al cliente! por ahora la aplicación también ha solucionado mi necesidad.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2024

Great app, been using for years. It has some quirks, but I find that it works the best for us compared to other apps. Also big shoutout to Nicholas, Haris, and Alina for their customer service! --- Updated 2024: Thanks to Muaza for helping me with a technical problem!

Using app

About 9 years

Total reviews

1

Average rating

5.0