All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
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5 / 5 Share

Jan. 25, 2024

We have used this for years! It is so nice being able to control the options on individual products. Customer service is always quick to respond and eager to help resolve any questions. Thank you Jeff for the extra help with the video recording!

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Haris was quick to respond and extremely helpful! Great experience!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2024

I'd rate this app 4 stars, but gave it 5 due to how helpful the CS team always are! We use this app for a LOT of products, and will run into a glitch here and there as expected - but the team at Shop Circle (shout out to JEFF!!) are always there via their live chat to help us out super fast with any issues we may encounter. Definitely would recommend this app for anyone out there thinking about it.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Very efficient! They got back to our request within a day. Amazing customer service!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

I've used Product Options for several years and it always works well and customer support has always been excellent and prompt. I just got done with a customer support chat with Amit today and he was able to work through my issue on the spot. I appreciate all of the help and prompt service that Amit provided today.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Really great customer service, easy to use. The team is happy to help with custom requests too quickly and included in the price :)

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

I recently downloaded shopcircle options for enhancing product options for personal configurations and am thoroughly impressed. The customization it offers has transformed my store's functionality and user experience. But what truly stands out is the customer service, especially from Armin. He meticulously catered to every detail, ensuring a perfect fit for my needs. The app runs smoothly, integrating seamlessly with my store, leading to increased customer engagement and sales. I highly recommend it for its superior customization and exceptional support, particularly from Armin. It's not just an app, but a significant upgrade for any e-commerce platform. so let's go!

Using app

20 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

I have used this app for years and it has always worked without fail. Their customer service has always helped when I have needed it and has gone above and beyond as well.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Yes the app has its limitations and what I can do in the front end, but whatever further customization help I needed, Jeff, Armin and support team resolved it for me. No app is perfect and I have my own complaints, but knowing I can get help and support when I reach out to Jeff or Armin gives me confidence to use the app.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Amazing App and Customer Support from Jeff!! Highly recommended

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

VERY HELPFUL AND FAST! Even on a Sunday, thank you so much for the help.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

We've been using the app for a few years now, works as it should, no big issues. It takes some time to get used to it and set it up, but the support is super responsive and very helpful. I'd give it 4.5/5 stars only because it takes quite some time for any changes in the settings to propagate on the website and that the Sync button should be much more visible as it is. Shoutout to Armin for the patience with my code :)

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Smiljan is a great, fast responder who solved my issue immediately!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

This app adds so much features on top of the native options that come with Shopify. We wouldn't be able to function without it. Their customer support is really good as well whenever you need anything. Alina has been a big help!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

App combines features (file uploading etc) with the option/personalization, so helps save a few $$$. Also customer service is excellent and FAST

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Sehr vielseitig einsetzbare App. Sobald es kleine Probleme gab, hat der Kundenservice (Shout-out für Alina) schnell und lösungsorientiert geholfen.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Haris was very prompt and helpful. Great to work with.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

always such a great help thank you sonjay!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Great service, easy to communicate and a supportive team.

Using app

Over 5 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 25, 2023

Great customer service

Using app

Over 5 years

Total reviews

1

Average rating

5.0