SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.6
feedback
1,245
chart
#1,024
All reviews
Sept. 26, 2023
Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better.. Thanks for the HELP JEFF !!
Sept. 25, 2023
The app makes giving options to our products much easier! There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days. Great team, quick response.
Sept. 25, 2023
I had an issue where customers were purchasing custom products without selecting any of the options that were set on my Bold Product Options App. I figured it had something to do with the new theme we had just implemented, so I contacted the Shop Circle support team to take a look at the issue. They solved my problem within 24 hours and helped me tweak a couple of things that were not part of the original issue or even problems at all. Very good customer service.
Sept. 15, 2023
Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.
Sept. 13, 2024
We've been using this app for a few years now and it's has been a game-changer for our cake business. Support is also really helpful.
Sept. 6, 2023
Bold Product Options app is user-friendly - options are easy to set up and apply to your products and is a great solution for working around Shopify's variant limit. The team helped me set the app up completely and troubleshoot when issues came up with our theme. Special thanks to Ahmed who is kind, friendly, and super helpful with getting our app set up and ironing out the kinks. In fact, every interaction from customer service to dev has been positive, and that speaks volumes for their whole team - highly recommend this app. Thanks team!
Sept. 6, 2023
We've been using Bold Product Options for our flower shop for years, and we could not operate without it! Deelen's customer service specifically was very helpful and much more prompt than you would expect. We would recommend them just from the level of customer service alone :)
Oct. 1, 2025
Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem. Edit: Had another issue regarding option sets not appending and Saro + Vishal were very helpful in solving the problem and managed to have it fixed in a week.
Aug. 28, 2023
Great app - exactly what we needed to offer more than the allowed 100 variants. Their support staff is also top notch (thanks, Alina!)
Aug. 25, 2023
While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.
Aug. 25, 2023
Very easy to use, the customer service is very patient, we like it very much Very easy to use, the customer service is very patient, we like it very much
Aug. 24, 2023
So far so good! I have tried other apps but so far this is the best... Customer service is top notch!
Aug. 17, 2023
This app makes updating products so much easier! I couldn't imagine our website without it. Their support is one of the best! I have never had an issue they did not resolve or enlighten me about (as in user error). Jeff was the lastest expert that helped me. I chatted, he responded within a minute and issue was resolved within minutes. Thanks JEFF! I have had BOLD for years now. One of the best decisions for our website!
Aug. 11, 2023
rapidité, mon problème a été réglé ! merci beaucoup J'ai contacté le service deux fois et chaque fois ils ont été d'une grande aide
Aug. 10, 2023
The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.
Aug. 9, 2023
App is easy to use, works great for monogram options etc. and customer service is exceptional with quick resolves! Would definitely recommend this app!
Aug. 4, 2023
Thanks to Saro, thanks to the app technicians, thanks to the app, which perfectly solved the problem for us, thank you for your patience and concentration, I will continue to support the use of this app, and I will also recommend my friends to use it.
Aug. 8, 2025
SC Product Options continues to be one of the best decisions we've made for our online store. The flexibility, ease of use, and powerful customization tools have completely transformed the way we sell and manage personalized products. We’ve had the pleasure of working with several incredible team members in the past, like Harim, whose knowledge and dedication made our initial setup a breeze. But recently, we had the absolute joy of being helped by Lina, and I just have to say she’s a game-changer. Lina delivered one of the best customer support experiences we’ve ever had. She was incredibly fast, clear, and helpful. She went above and beyond to make sure everything worked perfectly for our store. Honestly, it felt like we had a secret weapon on our side. She’s the best thing that’s ever happened to us in the world of tech support. If you’re thinking of using SC Product Options, do it. The app is fantastic, and the team behind it — especially Lina — makes it a 5-star experience every single time.
Aug. 2, 2023
Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.
Aug. 2, 2023
the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.