All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

May 11, 2023

Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2023

BPO is a comprehensive and very useful tool, and the customer service from Shop Circle is very good. They have helped with both onboarding and follow up questions. I wouldn't hesitate to recommend BPO. Update for 05/06/2023 I have had about 1 hour of top quality technical support from Sarah and some anonymous colleagues in the higher tier support teams, and together they have literally solved so many of my cusomisation queries, doing all the coding in the background while Sarah has been expertly and very patiently guiding me through every single issue I had, and without showing any sign of tiring. I am so over the moon! Thanks to Sarah and the team :)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2023

This app has given us the option to offer more menu selections in our Shopify Store and we have been very happy. We did have one glitch with some old code and I was not able to fix it myself, I reached out to Bold Products Option customer support, there one of their staff Alina, had responded immediately and was there for me until the issues was quickly resolved. She even fixed some things with our code while she was in there. This was a great customer service experience for me. Thank you Alina and Bold Product Options!

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 5, 2023

We are beyond thrilled with the assistance and guidance the Bold team has provided us. Not only does the app fix a long established issue our website has faced, but it has been relatively easy to navigate. Deelen has consistently gotten back to us within a few minutes to hours and has been patient with all of our questions!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2023

hi I will like to thanks deelen he did an awesome job and quick response from him thanks again Deelen

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2023

I have been using this App for some years now and I dont know where my business would be without it. The support is excellent once you take into account time zones. Ahmed Piric went above and beyond, helping me re-setting the conditions in my Bold Options. A massively time-consuming and stressful situation was resolved without being prompted allowing me to get back to working on my business. Thank you

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2023

This is easily one of the best apps on Shopify, the support is unbelievable. This app has been a game changer for our site. This is the gold standard for product options on Shopify. We would highly recommend this app

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 26, 2023

It is really usefull and the personal service is great, they really help you if you have any questions

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

I had Amit from the Shop Circle of Help Chat help me alot in troubleshooting issues. He and his team was extremely helpful and enthusiasm. I had good experience. Many thanks!

Store

Wraply

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

I had Alina from the Help Chat assist me in troubleshooting an issue I was seeing and couldn't solve for myself. She was extremely helpful and resolved my complex issue within 20 mins. Thank you so much Alina.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

We've been searching for a solution for our custom charm bracelet builder for YEARS and have spend at least a few thousand dollars on apps and custom development that never worked out. So, when I decided to try out the Bold Product Options app my expectations were pretty low. Well, they BLEW ME AWAY. JP and the team set up everything for us within a few days and it's a game changer. BOLD APPS for life!

Using app

6 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 15, 2023

Deelen was very helpful and prompt when it came to helping me sync my products with the app. I felt like I was in good hands when it came to using the app with my store.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Great app and very good support. Ahmed help me a lot for the setting up. I like it a lot and I recommand it

Store

Dog Man

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Ahmed was Extremely helpful in setting up on my theme. Responsive if questions are asked. Any issues were resolved very quickly.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2023

Deelan was great in helping out with solving our layout issues and very quick to reply when additional help was required!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2023

I definitely recommend this app, the customer service is very helpful, they help fast and are very friendly and efficient!

Using app

Over 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 22, 2023

I've had a great experience with this app so far for my apparel shop. I offer lots of color and size options and this has made my product pages look great and user friendly. I had a small issue with some options not coming through on orders but chatted with a rep (Jeff - thanks so much!) and got resolved immediately.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2023

This app is sent from heaven! not only that but the chat support is hands down the best, anytime I have a slight issue, I am connected within MINUTES! Thank you bold, great service and great product that allows me to increate my AOV

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2023

This app is straightforward and easy to use. I encountered a few issues and reached out to the support team and was helped by Alina, who resolved all my issues in a timely manner and was a great support.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

Sehr nützliche App, bietet alle nur erdenklichen Varianten und Optionen an. Dazu sehr guter und hilfsbereiter Support.

Using app

Over 3 years

Total reviews

2

Average rating

5.0