All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

March 15, 2023

An absolutely great app that include options that SHOULD be included in Shopify. Always quick responsive support. A must have app if you need custom options on your products.

Using app

Over 5 years

Total reviews

2

Average rating

3.5

5 / 5 Share

March 13, 2023

I had initial issues with downloading the theme. I submitted a ticket and Ahmed helped right away. Quick help and great service providing extra assistance and information.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

We had an issue with the mobile view. I reached out via email and Armin assisted me. After further investigations, the issue has been resolved. Thank you, Armin and team!

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 15, 2023

There are so many great options for online stores. Its a very user friendly tool. The customer service (I got help from Jeff and Danin) is also great. I was helped with all my problems in a very friendly and competent way - for sure 5 stars for that!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2023

The extent of customization and features added through Bold Product Options takes the shop experience to another level. Updates are rolled out automatically. Support is quick to respond and knowledgeable in resolving issues.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

I have been using the app for several years, never had a problem. Recently I have been working on a new theme, the app developers have been very helpful and very quick to reply. Awesome work guys! Highly recommend.

Using app

About 4 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 13, 2023

I'm satisfied with the service, my problems were solved quickly. Thank you Nitesh for the work!

Store

KUSHTOM

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

I really have to give a huge shout out to Alina! She was awesome in helping me out with my website issues interacting with Bold Product Options. She took the time and patience to explain everything to me and fixed any issues I had promptly! Everything was updated and fixed and I couldn't be happier with the customer service! Thanks again to Alina and Shop Circle!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Had a rocky start initially but they did buck up later on and am receiving very efficient support now. They made all the code changes as requested and it's working as expected now.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 22, 2023

Great Experience. I have been using this app for the last 2 months. It manages all my need. Customer support was brilliant.

Store

Surteez

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2023

I would absolutely recommend this app!! We have loved using the Bold Product Options app along with our Shopify store. It has given us the ability to add additional options for products to our website. It has been great to make the shopping experience better for our customers. The customer service is always great. Deelen helped me figure out the issue we were having and walked me through step by step on how to fix the issue. They continued to help me even though I didn't know what I was doing and made sure our store was running correctly. Dan has also been fantastic. He reached out to me when I stated that there were things I would change about the app and he has helped make sure those changes were made. I am so thankful for the support they provide.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

I needed some help re-formatting how our bold options were showing up on our product pages and Jeff was extremely helpful! I first spoke to Deelan last week who led me in the right direction, then I hopped back on chat with Jeff a few days later and he was able to help with our exact request right away. Very efficient, responsive, and wonderful communication. We really appreciate it!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Great app. Easy to use and add colour swatches to different products. Customer service also great. I asked for help on adding some code to change the size of the swatch and the response was quick and helpful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

We use Bold Product Options for a number of our products and have always had great success with it. Additionally, their customer service is always responsive and quick to resolve any issues.

Store

RVi

Using app

About 7 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 21, 2023

We've been using Product Options for several years. Had a problem today and worked with Deelen through their handy chat option. Deelen helped me to quickly troubleshoot the issue and got my store back up and running. The customizations offered through the options app are just what we needed to get our orders submitted with the right personalizations for our clients.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Works great for customizing options! We use this as a jewelry brand for our customized pieces. We really love the many styles to create option sets and love that we can have some hidden when needed. It really helps create a better user experience for our customers. And, they have great customer service for our specific questions about configuring options. Jeff was a huge help with getting our questions answered, and fast!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

We've used Bold Product Options for years to help add several important customizations to our shop's product pages. We've always appreciated the ease of use of the app, but even more so, the immediate help we get from the support team when needed. In particular, Jeff helped us out of a bind this morning! He was friendly, responsive and helped educate me on the changes he was implementing so I don't make the same mistake again. Thanks Jeff! :-)

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

We made LOTS and LOTS of money from this tool! Before this we have to use Shopify Varients. Now we use individual products to build bundles and INCREASE SALES to the moon!! Oh .... and the support team... they are top notch. Deelen from Bold Options is kind, helpful and they really care to help. Lucky to have a dedicated Shopify group like them. They are truly delivering a solid product.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Ive used bold throughout the years on different shopify stores. Definitely a go-to for more options and image uploads. Customer service is fast to help when you can't figure something out.

Using app

6 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 6, 2023

Ich bin sehr zufrieden mit der Bold Product Option App. Als ich Probleme beim Einrichten der App in meinem Theme hatte wurde mir sehr schnell von Ahmed geholfen. Ahmed hat die Installation in meinem Theme vorgenommen, jetzt funktioniert alles einwandfrei. Die Kommunikation mit Ahmed war sehr gut, er hat mich bei jedem Schritt informiert was er machen wird und was ich machen muss. Vielen Dank Ahmed für den super Service!!!

Store

Roweo

Using app

6 days

Total reviews

2

Average rating

5.0