SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.6
feedback
1,245
chart
#1,024
All reviews
Review RSS Feed
Aug. 10, 2023
A terrific solution for our needs, albeit at a high cost. Customer service is top notch and is usually able to solve any issues you have same day. Some of the settings for products have to be erased, otherwise values revert back to original. Really like the swatch options. If adjusting and tweaking settings was easier and if the price wasn't so high (50$ a month/600$ a year), I'd rate this as a 5 star app. Update (8/10/2023): It sounds like Shopcircle (owner of the app) will soon be making things easier and more fluid for the user, as well as offering better monthly subscription rates. If this happens, my final rating is 5 stars.
July 27, 2023
We have the largest selection on options to choose from for purchasing prescription lenses, more than any other website - and it's thanks to this app. The support is to the point and seeks to quickly resolve any issues. Highly recommended. Neil @ UseMyFrame.com
July 26, 2023
The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.
July 20, 2023
Awesome App. Jason is a great help as well, had made things very clear and easy to navigate. The live calls are an awesome idea.
July 17, 2023
I’ve been using bold options for a few years, great app and easy to use. Great customer service, any issues and they are always happy to help.
July 13, 2023
Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with! Thanks Alina
July 7, 2023
Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :) If you need anything in the future, please reach out and we'll be happy to help. Have a lovely day, Customer Success Team I Shop Circle
July 7, 2023
help me well with bold product option, slay and served!!! keep it up and y'all ateeeeeeeeeeee!!!! slayed and keep slaying
Thank you for leaving us this 5* review! Our support team is always here and ready to assist you 😊 All the best with your business, Customer Success Team I Shop Circle
July 3, 2023
Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.
Thanks so much for sharing the experience you've had with our app. We're happy to have you as a user, and we'll continue doing our best to ensure you're fully satisfied with all we offer. Our support team is always here and ready to assist you! All the best, Customer Success Team I Shop Circle
June 30, 2023
Shoutout to Jeff for the quick and efficient resolution to my problems today. Spectacular customer service!
Thank you so much for your kind words!! We really appreciate you taking the time to share your experience with us. We're happy to hear you're having a fantastic time with us, and don't forget, our support team is always happy to help 24/7. All the best, Customer Success Team I Shop Circle
June 29, 2023
Jeff was very helpful. He made a video for me so I can add the product options. I got what I need. Thank you so much! :)
What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience, and your kind words about Jeff motivate us to keep giving our best. 😍 Thanks so much for trusting us and for spreading the word. All the best, Customer Success Team I Shop Circle
June 27, 2023
This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!
Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team, particularly Jeff, hit the mark for you. Have a lovely day, Customer Success Team | Shop Circle
June 26, 2023
Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!
Wow, you made our day!! We are always happy to hear these words of encouragement. It's our pleasure to know that our app and support team fulfilled your expectations 🎉. Thanks for trusting us. We are always here to help 24/7! All the best, Customer Success Team I Shop Circle
June 23, 2023
Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :) If you need anything in the future, please reach out and we'll be happy to help. All the best, Customer Success Team I Shop Circle
June 19, 2023
Shout out to Jeff for helping me troubleshoot an issue I had with the app on my end. Works just how I need it now.
We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience with our support team, particularly with Jeff :) Should you need any help, feel free to reach us back 😊 All the best, Customer Success Team I Shop Circle
June 28, 2023
The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.
Hi There, We are sorry you are not content with our app, therefore someone from our team have reached you out to explore options. We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance. Have a lovely day, Customer Success Team I Shop Circle
June 2, 2023
Very good App and fast implementation with the Bold expertise developer for all stores.. Thank you!
Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success. Should you need any help, feel free to reach us back. Have a lovely day, Customer Success Team I Shop Circle
May 26, 2023
We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.
We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it. Thank you so much for recommending us! 🤩 All the best with your business, Customer Success Team I Shop Circle
June 2, 2023
Jeff via support chat and Jason who gave me a hand with the install and the walk through are awesome and the app is amazing so far as well. I'm really impressed by the responsiveness to my questions and they definitely go above and beyond. Alina and Emira helped me out today and were amazing to work with. I am really impressed with the support - everyone is helpful and so patient. Alina - so great today, super helpful!!
Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing support team hit the mark for you. Always at your service! Cheers, Customer Success Team | Shop Circle
May 23, 2023
Great work! Developer helped me install the options on my new theme.........Thank you..............
Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing Support and Dev team hit the mark for you. Always at your service! Cheers, Customer Success Team | Shop Circle