SC Product Options

SC Product Options continues to be one of the best decisions we've made for our online store. The flexibility, ease of use, and powerful customization tools have completely transformed the way we sell and manage personalized products. We’ve had the pleasure of working with several incredible team members in the past, like Harim, whose knowledge and dedication made our initial setup a breeze. But recently, we had the absolute joy of being helped by Lina, and I just have to say she’s a game-changer. Lina delivered one of the best customer support experiences we’ve ever had. She was incredibly fast, clear, and helpful. She went above and beyond to make sure everything worked perfectly for our store. Honestly, it felt like we had a secret weapon on our side. She’s the best thing that’s ever happened to us in the world of tech support. If you’re thinking of using SC Product Options, do it. The app is fantastic, and the team behind it — especially Lina — makes it a 5-star experience every single time.

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.

the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.

A terrific solution for our needs, albeit at a high cost. Customer service is top notch and is usually able to solve any issues you have same day. Some of the settings for products have to be erased, otherwise values revert back to original. Really like the swatch options. If adjusting and tweaking settings was easier and if the price wasn't so high (50$ a month/600$ a year), I'd rate this as a 5 star app. Update (8/10/2023): It sounds like Shopcircle (owner of the app) will soon be making things easier and more fluid for the user, as well as offering better monthly subscription rates. If this happens, my final rating is 5 stars.

We have the largest selection on options to choose from for purchasing prescription lenses, more than any other website - and it's thanks to this app. The support is to the point and seeks to quickly resolve any issues. Highly recommended. Neil @ UseMyFrame.com

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

I’ve been using bold options for a few years, great app and easy to use. Great customer service, any issues and they are always happy to help.

Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with! Thanks Alina

Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!

help me well with bold product option, slay and served!!! keep it up and y'all ateeeeeeeeeeee!!!! slayed and keep slaying

Easy to use the app and very customizable. I've had issues with other apps being too complicated and not streamlined well enough. The customer service is great and Mrunal really helped me out.

Shoutout to Jeff for the quick and efficient resolution to my problems today. Spectacular customer service!

Jeff was very helpful. He made a video for me so I can add the product options. I got what I need. Thank you so much! :)

This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!

Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!

Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.

Shout out to Jeff for helping me troubleshoot an issue I had with the app on my end. Works just how I need it now.

The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.

Very good App and fast implementation with the Bold expertise developer for all stores.. Thank you!

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.