All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Jan. 28, 2023

Sanjay was most helpful and friendly! I had issues with coding on my product page, but she helped and fixed it ASAP! highly recommend this app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

i had an issues withe the coding part where my options did not show on my products. moreover, Deleen was superb, hes very helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

I have been using Bold Product Options for a couple years now and have been very pleased, especially with their customer support. Jeff was able to spend time with me today via chat and answer all of the issues I had with a recent site conversation. Having solid customer service is so important.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Bold Product Options has been a great tool to provide our customers with a more personalized experience when ordering. Jeff in Customer Service responded to my questions promptly and answered them accordingly.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

This app has been an important piece to the functionality of our store. Deelen was extremely helpful with diagnosing any issues we've had and was quickly able resolve any problem we faced!

Store

LZMFG

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

By far the best app assistance we have had!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The reason for the 5 stars is mainly because of the customer service I receive each and every time I need them! They were quick and very knowledgeable!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Excellent service... Thank you so much... Could recommend this company more. Very good experience *****

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2024

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Alina the customer support helped us with all we needed to set up BOLD option with adjusted price feature work properly. Excellent job and caring of detailed review. We are very happy with the result. Thank you again Alina!!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

I want to thank the Bold team for the speed with which they answered me in solving a difficult problem on the site. The team immediately got in front of me in the chat and solved all the problems for me. A huge thank you to Sarah who was with me the whole way! many thanks. You saved me Koby Levi BABYCOUPON.CO.IL ... .............

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 23, 2022

Alina was great in not only solving the issue, but providing a detailed explanation on how it was done as well as going beyond to suggest performance improvement recommendations! Very happy with the support provided.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

amazing customer support. they hopped in to help me with technical changes to my theme. they were fast and friendly

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Though I was able to use the app and set everything up it wasn't showing up in my online store. Jeff was great. He resolved my issue really quickly. Less than 20 minutes. Now everything is up and ready to go!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Let me tell you - the customer service is exceptional! I used other apps that didn't work and then I got here. Customer rep Jeff answered any question I had, and very quickly I should add. I wasn't waiting 5 minutes in between each question for an answer, I got my answers in under 2 minutes and we were on for over an hour. He walked me through an entire product setup and I already have a product set up with less than a few hours invested into this customized! I can tell you compared to a certain other customizer I was using, this should get 6 stars not 5.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Great customer service! shoutout to Jeff, really helpful and fast to solve problems, makes the app experience much easier

Store

TST

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

After I left a bad review they contacted me and tried their best to help with installing theme and in the end everything work as it should, perfect!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Lots of variations available - fairly easy to use - Jeff at customer support was knowledgeable and very helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I have used this app on more than a dozen websites. I've tried others, but Bold Product Options is by far the best available. Not only does it have excellent advanced features and customizations, but the customer support is as good as you'll ever find!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

I used this app to create product options. I launched my website today and had an issue with one of the products. Deelen from Bold help me via chat room in a very efficient and timely manner. He was able to help me solve my issue. Thank you Deelen!

Using app

9 months

Total reviews

1

Average rating

5.0