All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2023

Jeff was extremely helpful and patient with me as I figured out how to use the app for my Shopify site. Not only did we resolve my issues, but he also showed me different ways to troubleshoot and use the app effectively. Thank you, Jeff!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wow, you made our day!! We are always happy to hear these words of encouragement. It's our pleasure to know that our app and support team fulfilled your expectations 🎉. Thanks for trusting us. We are always here to help 24/7! All the best, Customer Success Team I Shop Circle

5 / 5 Share

June 23, 2023

Great app, been using it for years. Pleasant experience every time I've been in contact with them, especially from Haris and Deleen.

Using app

About 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :) If you need anything in the future, please reach out and we'll be happy to help. All the best, Customer Success Team I Shop Circle

5 / 5 Share

June 19, 2023

Shout out to Jeff for helping me troubleshoot an issue I had with the app on my end. Works just how I need it now.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience with our support team, particularly with Jeff :) Should you need any help, feel free to reach us back 😊 All the best, Customer Success Team I Shop Circle

5 / 5 Share

June 28, 2023

The app is good and Jeff from the support team helped me to set up the options I needed. I would highly recommend the app.

Using app

15 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi There, We are sorry you are not content with our app, therefore someone from our team have reached you out to explore options. We are always happy to receive feedback and also, we would be more than happy to help you with anything you need if you'd still like our assistance. Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

June 2, 2023

Very good App and fast implementation with the Bold expertise developer for all stores.. Thank you!

Store

Extera

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success. Should you need any help, feel free to reach us back. Have a lovely day, Customer Success Team I Shop Circle

5 / 5 Share

May 26, 2023

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

We're happy to hear you've had an excellent experience with our app and support team. We know how important it is to always have someone to give us a hand when we need it. Thank you so much for recommending us! 🤩 All the best with your business, Customer Success Team I Shop Circle

5 / 5 Share

June 2, 2023

Jeff via support chat and Jason who gave me a hand with the install and the walk through are awesome and the app is amazing so far as well. I'm really impressed by the responsiveness to my questions and they definitely go above and beyond. Alina and Emira helped me out today and were amazing to work with. I am really impressed with the support - everyone is helpful and so patient. Alina - so great today, super helpful!!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing support team hit the mark for you. Always at your service! Cheers, Customer Success Team | Shop Circle

5 / 5 Share

May 23, 2023

Great work! Developer helped me install the options on my new theme.........Thank you..............

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing Support and Dev team hit the mark for you. Always at your service! Cheers, Customer Success Team | Shop Circle

5 / 5 Share

May 11, 2023

Today, I received assistance from a helpful individual named ALINA. She was very accommodating and took the time to understand my needs. In addition, even though I am not proficient with computers, she successfully assisted me in correcting issues with my shop, which was no small feat.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2023

Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2023

BPO is a comprehensive and very useful tool, and the customer service from Shop Circle is very good. They have helped with both onboarding and follow up questions. I wouldn't hesitate to recommend BPO. Update for 05/06/2023 I have had about 1 hour of top quality technical support from Sarah and some anonymous colleagues in the higher tier support teams, and together they have literally solved so many of my cusomisation queries, doing all the coding in the background while Sarah has been expertly and very patiently guiding me through every single issue I had, and without showing any sign of tiring. I am so over the moon! Thanks to Sarah and the team :)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2023

This app has given us the option to offer more menu selections in our Shopify Store and we have been very happy. We did have one glitch with some old code and I was not able to fix it myself, I reached out to Bold Products Option customer support, there one of their staff Alina, had responded immediately and was there for me until the issues was quickly resolved. She even fixed some things with our code while she was in there. This was a great customer service experience for me. Thank you Alina and Bold Product Options!

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 5, 2023

We are beyond thrilled with the assistance and guidance the Bold team has provided us. Not only does the app fix a long established issue our website has faced, but it has been relatively easy to navigate. Deelen has consistently gotten back to us within a few minutes to hours and has been patient with all of our questions!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2023

hi I will like to thanks deelen he did an awesome job and quick response from him thanks again Deelen

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2023

I have been using this App for some years now and I dont know where my business would be without it. The support is excellent once you take into account time zones. Ahmed Piric went above and beyond, helping me re-setting the conditions in my Bold Options. A massively time-consuming and stressful situation was resolved without being prompted allowing me to get back to working on my business. Thank you

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

I had Alina from the Help Chat assist me in troubleshooting an issue I was seeing and couldn't solve for myself. She was extremely helpful and resolved my complex issue within 20 mins. Thank you so much Alina.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

We've been searching for a solution for our custom charm bracelet builder for YEARS and have spend at least a few thousand dollars on apps and custom development that never worked out. So, when I decided to try out the Bold Product Options app my expectations were pretty low. Well, they BLEW ME AWAY. JP and the team set up everything for us within a few days and it's a game changer. BOLD APPS for life!

Using app

7 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 15, 2023

Deelen was very helpful and prompt when it came to helping me sync my products with the app. I felt like I was in good hands when it came to using the app with my store.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2023

Ahmed was Extremely helpful in setting up on my theme. Responsive if questions are asked. Any issues were resolved very quickly.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 30, 2023

Deelan was great in helping out with solving our layout issues and very quick to reply when additional help was required!

Using app

Over 4 years

Total reviews

1

Average rating

5.0