SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#664
All reviews
Rating Breakdown
April 29, 2022
I was looking for a product options app suits me for a really long time, until I found this one, Bold. It gives me everything I need, and I believe it will help me win a lot in future. Here I want to thank Bold employee Dylan Bach, he is so kind and professional, helped to solve my issues tons of times, keeping so patient all the time. He used to point out another issue of my site after fixing my problem. And I want to tell Bold, you will be a great company because you own such a capable staff.
April 28, 2022
This is a great application and customer service is incredible. I highly recommend this application.
April 26, 2022
Amazing customer service, app is easy to use. They install it very quickly and as per instructions.
March 7, 2023
This app is a life saver! We sell original artwork with the option to frame and this app keeps track of the inventory so we don't accidentally double sell the artwork. Jeff and Deelen was also very helpful via customer support and helped me with my questions quickly!
April 14, 2022
I was nervous at first because I saw in the history of reviews there were people saying they weren't getting customer service, but I took the leap and I couldn't be more pleased with the product and the level of service. They are extremely responsive and have even helped me troubleshoot a bug on my store that I thought was caused by their app but actually wasn't, but they helped me figure out what it was. Great product and great support!
April 12, 2022
Conflicts with some other apps, but otherwise it's very easy to set up even for a novice. Quick customer support too!
Thanks so much for your review! We're glad to hear you got everything all sorted out. Have a great day!
April 1, 2022
Great app! and even greater support! Shout out to Jeff for helping me implement bold with the new Dawn theme.
Thank you so much for the review! We are always happy to help. :)
March 30, 2022
We have used Bold to configure our products giving us the opportunity to get increase selling, the support is very fast to resolve the issues and make you understand better the application.
We're super happy to hear you've been enjoying Product Options! Thank you so much for the review. :)
March 24, 2022
We use this app to offer our specific hemming options, but were having some issues in getting our options to perform the way that we were hoping. I spoke with Daniel Peter-Salawu in the help chat and he was able to go into our shopify/bold account and help us to get everything straightened out in no time! He was extremely helpful and worked very fast to provide us with solutions. Very happy with the app and the customer support we received!
Thank you so much for the review! Daniel is an absolute rockstar. :) We're super glad to hear you've been enjoying Product Options.
Jan. 3, 2023
Works really well and does exactly what I need it to. Support are super helpful - asked about one issue and that was fixed within an hour or so and they also spotted another issue on the site while doing that which they advised me about (thanks Alina!) UPDATE - needed futher support after changing my theme and Alina was again super quick and helpful. Thanks so much Alina for your assistance.
Thank you for your kind review! We're happy to hear that you've been enjoying Bold Product Options. :)
March 18, 2022
I had an issue with upload file option and so contacted to support. Dylan was very helpful and willing to help best he could. He could immediately identify the cause of issue so it was very smooth interaction and the issue was resolved quickly. He is not only very willing to do his best to help, but also very knowledgable when talking about technical stuff. I would be pretty confident to recommend the app to my friends and whoever needs such service. Thank you Dylan and Bold team again!
Thank you for your review! We're happy to hear Dylan was able to help you out - we know from first-hand experience that he's an absolute rockstar. :) Don't hesitate reaching back out if you need anything else - we're always happy to help!
March 17, 2022
Great app with very good support, shout out to Jeff for his amazing help! The app seems to have met my expectations.
Using app
6 days
Total reviews
1
Average rating
5.0
Jeff is an absolute rockstar! We'll make sure to forward your feedback. :) Thanks for choosing Bold! Hope you have a wonderful day.
March 14, 2022
This a great app! I took over a site built by a former colleague and their CS has been excellent in helping to troubleshoot and navigate the structure.
We are so happy to hear you've been enjoying the app so far! Our support team is always happy to help. Thanks for choosing Bold!
Feb. 28, 2022
Very nice app, great customer service. While using the app, I encountered many problems, I contacted customer service via email, and they were very patient with my questions each time.
Thank you for the kind review! We're happy to hear you've been enjoying the app so far. Have a great day!
Feb. 25, 2022
Jeff at Bold Options is very helpful. The support team is skilled at making edits to the Shopify product pages and understands the user experience during checkout. I appreciate their help and love using the app to customize options during checkout.
We're happy to hear Jeff was able to help you out. Thank you for choosing Bold!
Feb. 12, 2022
good to use it! and the specialist are really helpful. the app will help me a lot with some special functions
Thank you for choosing Bold! :) We're happy to hear how you've been enjoying Product Options. Have a lovely day!
Feb. 8, 2022
I have been using this app for a few years now and it has always been a great way for me to add the many options we offer to our products. The app allows me to add items at no extra cost for choice of application or to add items with extra costs. Some of my products have 10+ options added in. The app is Great! A few months ago we made some upgrades to our theme and had some SEO work done and I noticed that my site began showing the hidden options for our Bold app in our search bar. I reached out to Bold and Dylan immediately responded and took care of the issue and when he wasn't sure on the final fix he escalated the issue to the next level and they promptly fixed the issue. The site is working and the app is working and all is good. Thank you Dylan and Bold for a great team and a great app!
We're so happy to hear you've been enjoying the app! :) Thank you for your kind words and continued support. <3
Feb. 2, 2022
Bold Options is absolutely amazing and the customer service is even better! They have helped me fix any hiccups I have had along the way!
Thank you so much for your review! Don't hesitate letting us know if you need anything else. :)
Feb. 17, 2023
Excellent support... quick, to the point, knowledgeable, and issues usually resolved very quickly! 5 stars!
Thank you for your review, and for choosing Bold! :)
Jan. 26, 2022
Great app to add additional options to your product pages. Support has been great and gets back to me quick, shoutout Ryan!
Thank you for your kind review! We're always happy to help. :)