All reviews

Rating Breakdown

  • 5
    86% (1,055 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (25 ratings)
  • 1
    6% (71 ratings)

Reviews with Text

  • 98% (1,208)
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5 / 5 Share

March 23, 2023

Had a rocky start initially but they did buck up later on and am receiving very efficient support now. They made all the code changes as requested and it's working as expected now.

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 22, 2023

Great Experience. I have been using this app for the last 2 months. It manages all my need. Customer support was brilliant.

Store

Surteez

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

I needed some help re-formatting how our bold options were showing up on our product pages and Jeff was extremely helpful! I first spoke to Deelan last week who led me in the right direction, then I hopped back on chat with Jeff a few days later and he was able to help with our exact request right away. Very efficient, responsive, and wonderful communication. We really appreciate it!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Great app. Easy to use and add colour swatches to different products. Customer service also great. I asked for help on adding some code to change the size of the swatch and the response was quick and helpful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

We've been using Product Options for several years. Had a problem today and worked with Deelen through their handy chat option. Deelen helped me to quickly troubleshoot the issue and got my store back up and running. The customizations offered through the options app are just what we needed to get our orders submitted with the right personalizations for our clients.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Works great for customizing options! We use this as a jewelry brand for our customized pieces. We really love the many styles to create option sets and love that we can have some hidden when needed. It really helps create a better user experience for our customers. And, they have great customer service for our specific questions about configuring options. Jeff was a huge help with getting our questions answered, and fast!

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

We've used Bold Product Options for years to help add several important customizations to our shop's product pages. We've always appreciated the ease of use of the app, but even more so, the immediate help we get from the support team when needed. In particular, Jeff helped us out of a bind this morning! He was friendly, responsive and helped educate me on the changes he was implementing so I don't make the same mistake again. Thanks Jeff! :-)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

We made LOTS and LOTS of money from this tool! Before this we have to use Shopify Varients. Now we use individual products to build bundles and INCREASE SALES to the moon!! Oh .... and the support team... they are top notch. Deelen from Bold Options is kind, helpful and they really care to help. Lucky to have a dedicated Shopify group like them. They are truly delivering a solid product.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Ive used bold throughout the years on different shopify stores. Definitely a go-to for more options and image uploads. Customer service is fast to help when you can't figure something out.

Using app

6 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Jan. 27, 2023

i had an issues withe the coding part where my options did not show on my products. moreover, Deleen was superb, hes very helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

I have been using Bold Product Options for a couple years now and have been very pleased, especially with their customer support. Jeff was able to spend time with me today via chat and answer all of the issues I had with a recent site conversation. Having solid customer service is so important.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Bold Product Options has been a great tool to provide our customers with a more personalized experience when ordering. Jeff in Customer Service responded to my questions promptly and answered them accordingly.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

This app has been an important piece to the functionality of our store. Deelen was extremely helpful with diagnosing any issues we've had and was quickly able resolve any problem we faced!

Store

LZMFG

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

An absolute pleasure to work with... By far the best app assistance we have had!!

Using app

Over 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The reason for the 5 stars is mainly because of the customer service I receive each and every time I need them! They were quick and very knowledgeable!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Alina the customer support helped us with all we needed to set up BOLD option with adjusted price feature work properly. Excellent job and caring of detailed review. We are very happy with the result. Thank you again Alina!!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

amazing customer support. they hopped in to help me with technical changes to my theme. they were fast and friendly

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Though I was able to use the app and set everything up it wasn't showing up in my online store. Jeff was great. He resolved my issue really quickly. Less than 20 minutes. Now everything is up and ready to go!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Great customer service! shoutout to Jeff, really helpful and fast to solve problems, makes the app experience much easier

Store

TST

Using app

Over 4 years

Total reviews

1

Average rating

5.0