All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2023

i had an issues withe the coding part where my options did not show on my products. moreover, Deleen was superb, hes very helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

I have been using Bold Product Options for a couple years now and have been very pleased, especially with their customer support. Jeff was able to spend time with me today via chat and answer all of the issues I had with a recent site conversation. Having solid customer service is so important.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Bold Product Options has been a great tool to provide our customers with a more personalized experience when ordering. Jeff in Customer Service responded to my questions promptly and answered them accordingly.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

This app has been an important piece to the functionality of our store. Deelen was extremely helpful with diagnosing any issues we've had and was quickly able resolve any problem we faced!

Store

LZMFG

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

An absolute pleasure to work with... By far the best app assistance we have had!!

Using app

Over 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

The reason for the 5 stars is mainly because of the customer service I receive each and every time I need them! They were quick and very knowledgeable!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

There was an issue with “add to cart” and this was very critical to get fixed asap. Mrunal & Nitesh, help em to resolve this issues right away so my website could be fully functioning.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

Alina the customer support helped us with all we needed to set up BOLD option with adjusted price feature work properly. Excellent job and caring of detailed review. We are very happy with the result. Thank you again Alina!!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

amazing customer support. they hopped in to help me with technical changes to my theme. they were fast and friendly

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Though I was able to use the app and set everything up it wasn't showing up in my online store. Jeff was great. He resolved my issue really quickly. Less than 20 minutes. Now everything is up and ready to go!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Great customer service! shoutout to Jeff, really helpful and fast to solve problems, makes the app experience much easier

Store

TST

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

After I left a bad review they contacted me and tried their best to help with installing theme and in the end everything work as it should, perfect!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Lots of variations available - fairly easy to use - Jeff at customer support was knowledgeable and very helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

I have used this app on more than a dozen websites. I've tried others, but Bold Product Options is by far the best available. Not only does it have excellent advanced features and customizations, but the customer support is as good as you'll ever find!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

I used this app to create product options. I launched my website today and had an issue with one of the products. Deelen from Bold help me via chat room in a very efficient and timely manner. He was able to help me solve my issue. Thank you Deelen!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Bold Product Options responds to messages with quick help and answers. We enjoy the many customizations that we can give our customers with this App.

Using app

About 6 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Great for adding in more product options. Just wish they allowed you to add barcode numbers to the product options for scan and packing

Using app

Over 4 years

Total reviews

10

Average rating

3.7

Developer Reply

Thank you kindly for taking the time to leave your review and feedback. I will most certainly pass along your suggestion to the development team. Suggestions such as yours help uncover features that may be useful to our merchants. Thanks for choosing Bold!

5 / 5 Share

Feb. 2, 2023

Alina was wonderful. We have had some issues in the past and Alina was very patient with our process and was very helpful. Her customer service is outstanding and I am very grateful I got the chance to work with Alina. The Bold Products Options App has helped my business see an increase in sales this last year. I highly recommend this app and the customer service will not disappoint you. They are quick to reply and they are willing to work with you and walk you through the process so you feel comfortable getting this new app for your business. Thank you Alina for all of your help! Bold Products Team are very lucky to have you on their team.

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the great review! We’re so happy to be a part of your store’s ecosystem and support you in your growth. We will be sure to pass along your kind words to Irfan! Thanks for choosing Bold!

5 / 5 Share

Oct. 14, 2022

Although this app isn't the easiest one we use, it works perfectly for us and the customer service is fantastic. Specifically, Irfan was very helpful as we work to update our site to Shopify 2.0.

Using app

Over 5 years

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for your review. We are happy to hear that Irfan was there to help with your updates. Thank you for choosing Bold!

5 / 5 Share

Sept. 19, 2022

5-Sterne an Birpal und das komplette Service BOLD Team. They helped me to solve every problem I had. Beste Regards

Using app

About 1 year

Total reviews

4

Average rating

5.0