All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Jan. 24, 2022

technical support was amazing! They had a very complex problem solved for me in one day. I will recommend this app to everyone!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're happy to hear you're enjoying Product Options so far. :) Have a great day!

5 / 5 Share

Jan. 19, 2022

Bold is an absolute pivotal integration for my store and I've been impressed with it since the team first installed it. The app is fantastic and I genuinely cannot fault the customer service - they're both quick to respond and action.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear you're enjoying the app. :) Don't hesitate letting us know if you need anything else - we're always happy to help!

5 / 5 Share

Jan. 18, 2022

We've been using Product Options for several years and it has been consistently fantastic! We've been able to build complex entry forms with 80+ fields and conditional logic. It all works perfectly with some nice customization features. Bold support is always great as well. I recently reached out for a support issue and Alina got back to me within a couple of hours with a follow up and mock up of what would be done to resolve my issue. Once I approved the mock up and granted extended permissions to Bold, Alina implemented the change almost immediately. Another FANTASTIC experience with Bold!

Using app

Almost 9 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the glowing review! We're super happy to hear you're enjoying Product Options. :)

5 / 5 Share

Jan. 12, 2022

This app solved all of my problems with complex products. Also huge shoutout to Alina for making it work flawlessly on my site!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

We're super happy to hear Alina was able to help you out! Thanks for choosing Bold. :)

5 / 5 Share

Jan. 5, 2022

They solved my issue quickly and we like a quick and easy solution at IndustrialHoppers.com Thanks Dylan!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We've passed your kind words onto Dylan. :) Thanks for choosing Bold!

5 / 5 Share

Dec. 31, 2021

Best support I've received on a 3rd party integrated app. Their live chat feature is amazing and allows you to capture the complete value of their product.

Store

Axial

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate your feedback. :) Thanks for choosing Bold!

5 / 5 Share

Dec. 15, 2021

This app is very helpful in our industry, the cool part is that they have an amazing customer support and you can chat instantly with them with any problems that you're facing. I tried different apps but this is far better than the rest.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! We really appreciate your feedback. :)

5 / 5 Share

Dec. 15, 2021

This app is great for managing products with a ton of different option choices. Their support team is also fantastic, shoutout to Jeff for handling my problems in a matter of minutes.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Jeff is a rockstar, for sure! We've passed your kind words along to the team. :) Thanks for your review - we hope you have a happy holiday season!

5 / 5 Share

Dec. 10, 2021

Daniel is a legend beyond legends. We have been using Bold apps for a long long time now and recently did a major overhaul of our site. Daniel has been there every step of the way pre & post-launch to ensure that the PO integration works seamlessly for the end-user. Cannot reccommend enough.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We totally agree - Daniel is an absolute rockstar! We've made sure to forward your kind words over to him. Thank you for the review and happy holiday season! :)

5 / 5 Share

Dec. 10, 2021

This app really helped me in terms of product management and managing variants etc. So much better than other apps that do the same thing. Uzo from the support team really helped with an issue too and fixed it so quickly! Thanks

Using app

--

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the review! We've passed your kind words onto our support team. :) Thanks for choosing Bold and have a great holiday season!

5 / 5 Share

Dec. 9, 2021

I hsve been using Product Options for a few weeks and great experience. More importantly the support is great and top quality

Store

Oh!Look

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review! We really appreciate you choosing Bold. :) We've passed your kind words along to our support team.

5 / 5 Share

Dec. 2, 2021

Very helpful when you have an issue I would recommend if you. are having difficulties getting all of the product options on your site.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We really appreciate you choosing Bold. :)

5 / 5 Share

Nov. 29, 2021

These guys have great service and a very quick response team. Love the App :) It integrates with my business so well.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the review. :) Thanks for choosing Bold!

5 / 5 Share

Nov. 22, 2021

I use this app to options for my customers to input their dog's measurements when they want us to make a harness by Custom Sizing. Since I'm not a techy I needed hand holding to make the app work with my new theme. Alina was wonderful and patient. With her skill it's working great!

Using app

Over 9 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that Alina was there to help! Thank you for choosing Bold.

5 / 5 Share

Nov. 17, 2021

Bold Product Options does everything we need and more. Always excellent customer service when we need it.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are always happy to help. Thank you for choosing Bold!

5 / 5 Share

Nov. 5, 2021

A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. We are so happy that Ryan and team were there to help you. Thank you for choosing Bold!

5 / 5 Share

Oct. 29, 2021

I have had this app since 2014, it is perfect! I recently updated my theme and the Bold Team assisted with installing the new liquid. Alina & the bold team responded right away and were able to assist me every step of the way. This app is perfect for my store, thank you!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. So glad that Alina and team were there to assist you. Thank you for your continued support!

5 / 5 Share

Oct. 20, 2021

The app has allowed me to create the complex nesting options I need to let customers create customized jewelry designs. The support Bold gives has been stellar, and has meant I can use the app to its fullest potential. The support team is terrific!

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you kindly for the review. We are so happy that our support team was there to help you. We look forward to seeing your sales grow abundantly!

5 / 5 Share

April 25, 2022

This app works very well for us and is super easy to customize on the backend. Their custom support team is FANTASTIC! They have helped us with a number of customization we wanted to make and their turnaround time has been amazing! I can't recommend this app enough!

Store

BenShot

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review. We are so happy that you found the app user friendly and that our support team was there to help. Thank you for the recommendation you are fantastic!

5 / 5 Share

Oct. 11, 2021

Had an issue with pbb not connecting to my new store theme. I reached out to Shopify asking to see if something was done wrong on my end; all within 24hrs a Shopify rep reached out to a PBB rep, which in return reached out to me and literally fixed everything for me. Absolutely no confusion and everything fixed so quickly! Recommend Bold for personalized options for listings!

Using app

Over 2 years

Total reviews

1

Average rating

5.0