All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
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5 / 5 Share

Feb. 2, 2022

Bold Options is absolutely amazing and the customer service is even better! They have helped me fix any hiccups I have had along the way!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Don't hesitate letting us know if you need anything else. :)

5 / 5 Share

Feb. 17, 2023

Excellent support... quick, to the point, knowledgeable, and issues usually resolved very quickly! 5 stars!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, and for choosing Bold! :)

5 / 5 Share

Jan. 18, 2022

We've been using Product Options for several years and it has been consistently fantastic! We've been able to build complex entry forms with 80+ fields and conditional logic. It all works perfectly with some nice customization features. Bold support is always great as well. I recently reached out for a support issue and Alina got back to me within a couple of hours with a follow up and mock up of what would be done to resolve my issue. Once I approved the mock up and granted extended permissions to Bold, Alina implemented the change almost immediately. Another FANTASTIC experience with Bold!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the glowing review! We're super happy to hear you're enjoying Product Options. :)

5 / 5 Share

Jan. 5, 2022

They solved my issue quickly and we like a quick and easy solution at IndustrialHoppers.com Thanks Dylan!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We've passed your kind words onto Dylan. :) Thanks for choosing Bold!

5 / 5 Share

Dec. 31, 2021

Best support I've received on a 3rd party integrated app. Their live chat feature is amazing and allows you to capture the complete value of their product.

Store

Axial

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate your feedback. :) Thanks for choosing Bold!

5 / 5 Share

Dec. 15, 2021

This app is very helpful in our industry, the cool part is that they have an amazing customer support and you can chat instantly with them with any problems that you're facing. I tried different apps but this is far better than the rest.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! We really appreciate your feedback. :)

5 / 5 Share

Dec. 10, 2021

Daniel is a legend beyond legends. We have been using Bold apps for a long long time now and recently did a major overhaul of our site. Daniel has been there every step of the way pre & post-launch to ensure that the PO integration works seamlessly for the end-user. Cannot reccommend enough.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We totally agree - Daniel is an absolute rockstar! We've made sure to forward your kind words over to him. Thank you for the review and happy holiday season! :)

5 / 5 Share

Nov. 29, 2021

These guys have great service and a very quick response team. Love the App :) It integrates with my business so well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the review. :) Thanks for choosing Bold!

5 / 5 Share

Nov. 22, 2021

I use this app to options for my customers to input their dog's measurements when they want us to make a harness by Custom Sizing. Since I'm not a techy I needed hand holding to make the app work with my new theme. Alina was wonderful and patient. With her skill it's working great!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that Alina was there to help! Thank you for choosing Bold.

5 / 5 Share

Nov. 17, 2021

Bold Product Options does everything we need and more. Always excellent customer service when we need it.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are always happy to help. Thank you for choosing Bold!

5 / 5 Share

Nov. 5, 2021

A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. We are so happy that Ryan and team were there to help you. Thank you for choosing Bold!

5 / 5 Share

Oct. 29, 2021

I have had this app since 2014, it is perfect! I recently updated my theme and the Bold Team assisted with installing the new liquid. Alina & the bold team responded right away and were able to assist me every step of the way. This app is perfect for my store, thank you!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. So glad that Alina and team were there to assist you. Thank you for your continued support!

5 / 5 Share

Oct. 20, 2021

The app has allowed me to create the complex nesting options I need to let customers create customized jewelry designs. The support Bold gives has been stellar, and has meant I can use the app to its fullest potential. The support team is terrific!

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you kindly for the review. We are so happy that our support team was there to help you. We look forward to seeing your sales grow abundantly!

5 / 5 Share

April 25, 2022

This app works very well for us and is super easy to customize on the backend. Their custom support team is FANTASTIC! They have helped us with a number of customization we wanted to make and their turnaround time has been amazing! I can't recommend this app enough!

Store

BenShot

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review. We are so happy that you found the app user friendly and that our support team was there to help. Thank you for the recommendation you are fantastic!

5 / 5 Share

Sept. 21, 2021

Nir did a great job at helping me out with product options by bold! Help is very good! Would recommend product options! You can do a lot within the app to benefit your store for what it needs.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review. Happy to hear the merchant success team was able to help. Kudos have been passed along to Nir. Reach out any time, we're always eager to help.

5 / 5 Share

Sept. 15, 2021

They are very happy to provide services, and are very efficient and work very seriously,very good!thank you.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so pleased that you are happy with the service. Thank you for choosing Bold!

5 / 5 Share

Sept. 13, 2021

Daniel is great and have helped solved issues and he goes above and beyond to help me. He even shown what CSS code that he did. He also pointed where was the issue. This will help me understand better on how to troubleshoot myself. Great app been using it for 3 years now. I want to request new feature of adding API function so it will be ready for the new HEADLESS COMMERCE. Please develop this ASAP before other product options app does it.

Using app

Over 2 years

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for your review. We're so happy that Daniel was there to solve any issues you were having and more. Thank you for using Bold for 3 years and continuing to use Bold!

5 / 5 Share

Sept. 3, 2021

A little confusing to get started off with but after a few stressful nights.... finally figured it. Adds a lot of options to your store. Nir helped me out with a few issues I had in no time! customer service so far has been great

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are so glad that Nir was there to help you and resolve the issues you were having. We will be there when you need us!

5 / 5 Share

Sept. 3, 2021

I love this app because it does what Shopify cannot... and allows me to create more than 99 variants for a product. My client has an infinity of options and the Product Options app is pretty easy to use and has so many options, there's really nothing it can't do. AND, I love that when there is an issue, they jump right in and help with amazing customer service! I use several Bold apps, and I cannot complain about any of them at all.

Using app

Over 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for the kind review. We're so happy that you are enjoying the app. Thank you for choosing Bold!

5 / 5 Share

July 30, 2021

Great app, Support staff is great as well. Alina has helped me tremendously with our site. Thanks again!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the kind words. Kudos have been passed along to Alina. Thanks for choosing Bold.