All reviews

Rating Breakdown

  • 5
    86% (1,055 ratings)
  • 4
    5% (64 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (25 ratings)
  • 1
    6% (71 ratings)

Reviews with Text

  • 98% (1,208)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2023

This app is a life saver! We sell original artwork with the option to frame and this app keeps track of the inventory so we don't accidentally double sell the artwork. Jeff and Deelen was also very helpful via customer support and helped me with my questions quickly!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2022

Conflicts with some other apps, but otherwise it's very easy to set up even for a novice. Quick customer support too!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review! We're glad to hear you got everything all sorted out. Have a great day!

5 / 5 Share

April 1, 2022

Great app! and even greater support! Shout out to Jeff for helping me implement bold with the new Dawn theme.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! We are always happy to help. :)

5 / 5 Share

March 24, 2022

We use this app to offer our specific hemming options, but were having some issues in getting our options to perform the way that we were hoping. I spoke with Daniel Peter-Salawu in the help chat and he was able to go into our shopify/bold account and help us to get everything straightened out in no time! He was extremely helpful and worked very fast to provide us with solutions. Very happy with the app and the customer support we received!

Store

Berle

Using app

About 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Daniel is an absolute rockstar. :) We're super glad to hear you've been enjoying Product Options.

5 / 5 Share

Jan. 3, 2023

Works really well and does exactly what I need it to. Support are super helpful - asked about one issue and that was fixed within an hour or so and they also spotted another issue on the site while doing that which they advised me about (thanks Alina!) UPDATE - needed futher support after changing my theme and Alina was again super quick and helpful. Thanks so much Alina for your assistance.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind review! We're happy to hear that you've been enjoying Bold Product Options. :)

5 / 5 Share

March 14, 2022

This a great app! I took over a site built by a former colleague and their CS has been excellent in helping to troubleshoot and navigate the structure.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to hear you've been enjoying the app so far! Our support team is always happy to help. Thanks for choosing Bold!

5 / 5 Share

Feb. 28, 2022

Very nice app, great customer service. While using the app, I encountered many problems, I contacted customer service via email, and they were very patient with my questions each time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review! We're happy to hear you've been enjoying the app so far. Have a great day!

5 / 5 Share

Feb. 25, 2022

Jeff at Bold Options is very helpful. The support team is skilled at making edits to the Shopify product pages and understands the user experience during checkout. I appreciate their help and love using the app to customize options during checkout.

Using app

Over 5 years

Total reviews

2

Average rating

3.5

Developer Reply

We're happy to hear Jeff was able to help you out. Thank you for choosing Bold!

5 / 5 Share

Feb. 8, 2022

I have been using this app for a few years now and it has always been a great way for me to add the many options we offer to our products. The app allows me to add items at no extra cost for choice of application or to add items with extra costs. Some of my products have 10+ options added in. The app is Great! A few months ago we made some upgrades to our theme and had some SEO work done and I noticed that my site began showing the hidden options for our Bold app in our search bar. I reached out to Bold and Dylan immediately responded and took care of the issue and when he wasn't sure on the final fix he escalated the issue to the next level and they promptly fixed the issue. The site is working and the app is working and all is good. Thank you Dylan and Bold for a great team and a great app!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

We're so happy to hear you've been enjoying the app! :) Thank you for your kind words and continued support. <3

5 / 5 Share

Feb. 2, 2022

Bold Options is absolutely amazing and the customer service is even better! They have helped me fix any hiccups I have had along the way!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! Don't hesitate letting us know if you need anything else. :)

5 / 5 Share

Feb. 17, 2023

Excellent support... quick, to the point, knowledgeable, and issues usually resolved very quickly! 5 stars!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, and for choosing Bold! :)

5 / 5 Share

Jan. 5, 2022

They solved my issue quickly and we like a quick and easy solution at IndustrialHoppers.com Thanks Dylan!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We've passed your kind words onto Dylan. :) Thanks for choosing Bold!

5 / 5 Share

Dec. 31, 2021

Best support I've received on a 3rd party integrated app. Their live chat feature is amazing and allows you to capture the complete value of their product.

Store

Axial

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate your feedback. :) Thanks for choosing Bold!

5 / 5 Share

Dec. 15, 2021

This app is very helpful in our industry, the cool part is that they have an amazing customer support and you can chat instantly with them with any problems that you're facing. I tried different apps but this is far better than the rest.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! We really appreciate your feedback. :)

5 / 5 Share

Dec. 10, 2021

Daniel is a legend beyond legends. We have been using Bold apps for a long long time now and recently did a major overhaul of our site. Daniel has been there every step of the way pre & post-launch to ensure that the PO integration works seamlessly for the end-user. Cannot reccommend enough.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We totally agree - Daniel is an absolute rockstar! We've made sure to forward your kind words over to him. Thank you for the review and happy holiday season! :)

5 / 5 Share

Nov. 29, 2021

These guys have great service and a very quick response team. Love the App :) It integrates with my business so well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the review. :) Thanks for choosing Bold!

5 / 5 Share

Nov. 22, 2021

I use this app to options for my customers to input their dog's measurements when they want us to make a harness by Custom Sizing. Since I'm not a techy I needed hand holding to make the app work with my new theme. Alina was wonderful and patient. With her skill it's working great!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that Alina was there to help! Thank you for choosing Bold.

5 / 5 Share

Nov. 17, 2021

Bold Product Options does everything we need and more. Always excellent customer service when we need it.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are always happy to help. Thank you for choosing Bold!

5 / 5 Share

Nov. 5, 2021

A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. We are so happy that Ryan and team were there to help you. Thank you for choosing Bold!

5 / 5 Share

Oct. 29, 2021

I have had this app since 2014, it is perfect! I recently updated my theme and the Bold Team assisted with installing the new liquid. Alina & the bold team responded right away and were able to assist me every step of the way. This app is perfect for my store, thank you!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. So glad that Alina and team were there to assist you. Thank you for your continued support!