All reviews

Rating Breakdown

  • 5
    86% (1,067 ratings)
  • 4
    5% (62 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (23 ratings)
  • 1
    6% (73 ratings)

Reviews with Text

  • 98% (1,221)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 10, 2021

Daniel is a legend beyond legends. We have been using Bold apps for a long long time now and recently did a major overhaul of our site. Daniel has been there every step of the way pre & post-launch to ensure that the PO integration works seamlessly for the end-user. Cannot reccommend enough.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We totally agree - Daniel is an absolute rockstar! We've made sure to forward your kind words over to him. Thank you for the review and happy holiday season! :)

5 / 5 Share

Nov. 29, 2021

These guys have great service and a very quick response team. Love the App :) It integrates with my business so well.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the review. :) Thanks for choosing Bold!

5 / 5 Share

Nov. 22, 2021

I use this app to options for my customers to input their dog's measurements when they want us to make a harness by Custom Sizing. Since I'm not a techy I needed hand holding to make the app work with my new theme. Alina was wonderful and patient. With her skill it's working great!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are so happy that Alina was there to help! Thank you for choosing Bold.

5 / 5 Share

Nov. 17, 2021

Bold Product Options does everything we need and more. Always excellent customer service when we need it.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are always happy to help. Thank you for choosing Bold!

5 / 5 Share

Nov. 5, 2021

A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review. We are so happy that Ryan and team were there to help you. Thank you for choosing Bold!

5 / 5 Share

Oct. 29, 2021

I have had this app since 2014, it is perfect! I recently updated my theme and the Bold Team assisted with installing the new liquid. Alina & the bold team responded right away and were able to assist me every step of the way. This app is perfect for my store, thank you!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. So glad that Alina and team were there to assist you. Thank you for your continued support!

5 / 5 Share

Oct. 20, 2021

The app has allowed me to create the complex nesting options I need to let customers create customized jewelry designs. The support Bold gives has been stellar, and has meant I can use the app to its fullest potential. The support team is terrific!

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you kindly for the review. We are so happy that our support team was there to help you. We look forward to seeing your sales grow abundantly!

5 / 5 Share

April 25, 2022

This app works very well for us and is super easy to customize on the backend. Their custom support team is FANTASTIC! They have helped us with a number of customization we wanted to make and their turnaround time has been amazing! I can't recommend this app enough!

Store

BenShot

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review. We are so happy that you found the app user friendly and that our support team was there to help. Thank you for the recommendation you are fantastic!

5 / 5 Share

Sept. 21, 2021

Nir did a great job at helping me out with product options by bold! Help is very good! Would recommend product options! You can do a lot within the app to benefit your store for what it needs.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review. Happy to hear the merchant success team was able to help. Kudos have been passed along to Nir. Reach out any time, we're always eager to help.

5 / 5 Share

Sept. 15, 2021

They are very happy to provide services, and are very efficient and work very seriously,very good!thank you.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so pleased that you are happy with the service. Thank you for choosing Bold!

5 / 5 Share

Sept. 13, 2021

Daniel is great and have helped solved issues and he goes above and beyond to help me. He even shown what CSS code that he did. He also pointed where was the issue. This will help me understand better on how to troubleshoot myself. Great app been using it for 3 years now. I want to request new feature of adding API function so it will be ready for the new HEADLESS COMMERCE. Please develop this ASAP before other product options app does it.

Using app

Over 2 years

Total reviews

16

Average rating

5.0

Developer Reply

Thank you so much for your review. We're so happy that Daniel was there to solve any issues you were having and more. Thank you for using Bold for 3 years and continuing to use Bold!

5 / 5 Share

Sept. 3, 2021

A little confusing to get started off with but after a few stressful nights.... finally figured it. Adds a lot of options to your store. Nir helped me out with a few issues I had in no time! customer service so far has been great

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are so glad that Nir was there to help you and resolve the issues you were having. We will be there when you need us!

5 / 5 Share

Sept. 3, 2021

I love this app because it does what Shopify cannot... and allows me to create more than 99 variants for a product. My client has an infinity of options and the Product Options app is pretty easy to use and has so many options, there's really nothing it can't do. AND, I love that when there is an issue, they jump right in and help with amazing customer service! I use several Bold apps, and I cannot complain about any of them at all.

Using app

Over 4 years

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for the kind review. We're so happy that you are enjoying the app. Thank you for choosing Bold!

5 / 5 Share

July 30, 2021

Great app, Support staff is great as well. Alina has helped me tremendously with our site. Thanks again!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the kind words. Kudos have been passed along to Alina. Thanks for choosing Bold.

5 / 5 Share

July 27, 2021

I had trouble syncing my website to some options I added to the products page, and being a not-so-tech-savvy person, I had my issues. I reached out to Bold Product live chat, and I got connected within minutes with a nice gentleman name Ryan. He pointed out where I should fix my errors, confirmed that the conditions I created were all correct; and all I needed to do was to wait for the sync to complete and the products will be ready on my website. He was very patient with me the whole time, which I really appreciate. The website is running smoothly again! Thank you, Ryan!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are so happy that Ryan was there to help you! Thank you for choosing Bold.

5 / 5 Share

July 20, 2021

Great custom service! Daniel helped us with an issue we ran into. Couldn't be happier, thanks Daniel!!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind review. We are go happy that Daniel was there to help you! Thank you for choosing Bold.

5 / 5 Share

June 23, 2021

The Support on this app is crazy good. Recommend 11/10...............................................

Using app

9 months

Total reviews

11

Average rating

4.7

Developer Reply

Appreciate the review. Contact our Customer Support Team anytime, we're always happy to help. Thanks for choosing Bold.

5 / 5 Share

June 4, 2021

This is probably the most useful app on Shopify. The option menues that are available for configuration are great. What I like most about Bold Product Options is the support SUPPORT TEAM - awesome guys & girls. Jeff from the support Team did a great job to help my problem come to life. helped me in many circumstances when I had questions or encountered a problem. Thank you very much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the review. Passed along the kind words to Jeff, and the team. Thanks for choosing Bold.

5 / 5 Share

April 13, 2021

I searched for a long time to find something as robust as Bold Options. I have a lot of rules that needed to be applied to the differnt selections. I had a tough time figuring out some of the logic to display correctly. Ryan was able to help me several times to get everything working. He saved me a lot of time and frustration. It builds a great vertical form, I needed to hire someone to spread out some of the options in a horizontal grid. One draw back is the display is not always instantaneous, so you have to give it a moment and refresh a couple of times to see your changes occasionally. Great product and support with in 24 hours most of the time.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that Ryan was able to help you with everything you needed, we definitely make it a priority to reply and assist merchants as soon as we can! Thank you for the review and thank you for choosing Bold!

5 / 5 Share

April 12, 2021

Awesome app - Alina is a superstar! So grateful for her help with styling the app so that it fitted in with my branding!

Using app

About 1 year

Total reviews

7

Average rating

4.4

Developer Reply

We are so thrilled that Alina was there to help you with styling :). Thank you for the review!