All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

Oct. 8, 2021

If you have an e-commerce website, you NEED this Bold Product Options app! This is save your time and money! Customers will easily make purchases! BOLD is offering a free live chat service, so it is really easy to get an instant support right away! HIGHLY RECOMMENDED!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

The Team at Bold is excellent! Although it may be higher in price than other products offered - Please know that Bold Product Options is the best! I would not ever change. Their customer service is excellent!!!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the kind words. We pride ourselves on having a team that thanks merchant first. Reach out anytime, we're always eager to help. Thanks for choosing Bold.

5 / 5 Share

Sept. 21, 2021

Ryan from the support team was quick to respond and was able to fix our problem in minutes. Amazing support for an amazing app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the review. Thanks for choosing Bold.

5 / 5 Share

Sept. 21, 2021

Nir did a great job at helping me out with product options by bold! Help is very good! Would recommend product options! You can do a lot within the app to benefit your store for what it needs.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review. Happy to hear the merchant success team was able to help. Kudos have been passed along to Nir. Reach out any time, we're always eager to help.

5 / 5 Share

Sept. 15, 2021

They are very happy to provide services, and are very efficient and work very seriously,very good!thank you.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so pleased that you are happy with the service. Thank you for choosing Bold!

5 / 5 Share

Sept. 13, 2021

Daniel is great and have helped solved issues and he goes above and beyond to help me. He even shown what CSS code that he did. He also pointed where was the issue. This will help me understand better on how to troubleshoot myself. Great app been using it for 3 years now. I want to request new feature of adding API function so it will be ready for the new HEADLESS COMMERCE. Please develop this ASAP before other product options app does it.

Using app

Over 2 years

Total reviews

15

Average rating

5.0

Developer Reply

Thank you so much for your review. We're so happy that Daniel was there to solve any issues you were having and more. Thank you for using Bold for 3 years and continuing to use Bold!

5 / 5 Share

Sept. 10, 2021

Great app with amazing support. Does exactly what we needed it for..................................

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review. We're glad you enjoy using the app!

5 / 5 Share

Sept. 3, 2021

A little confusing to get started off with but after a few stressful nights.... finally figured it. Adds a lot of options to your store. Nir helped me out with a few issues I had in no time! customer service so far has been great

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are so glad that Nir was there to help you and resolve the issues you were having. We will be there when you need us!

5 / 5 Share

Sept. 3, 2021

I love this app because it does what Shopify cannot... and allows me to create more than 99 variants for a product. My client has an infinity of options and the Product Options app is pretty easy to use and has so many options, there's really nothing it can't do. AND, I love that when there is an issue, they jump right in and help with amazing customer service! I use several Bold apps, and I cannot complain about any of them at all.

Using app

Over 4 years

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the kind review. We're so happy that you are enjoying the app. Thank you for choosing Bold!

5 / 5 Share

Sept. 7, 2021

The Bold Products option App does not work well with some other Bold Apps. However, As far as I can tell this is a fault of Shopify. Their support team have been very helpful in getting done what they can, Shout out to my support guys Dylan Bach and Ryan who have provided 5 star service and reply time, even though the app they is supporting could use some work.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are so happy that Dyaln provided you with the support you needed! Thank you for choosing Bold.

5 / 5 Share

Aug. 9, 2021

We simply could not function without Product Options. Many of our products are custom made and bespoke. Clients have a myriad of options, many of which depend upon what they select from each dropdown. Bold's conditional logic allows us to offer the available sub-options for each selected option. Some of our products have high-hundreds of possible options (variants) and this is the only way to overcome the 100 variant Shopify limit. Additionally, the UX is certainly much more attractive than would otherwise be possible. We had an issue with options not adding to cart. Jeff in Bold support went the extra mile and investigated it thoroughly, finally finding the issue in our theme code. Thank you, Jeff! We've used Product Options for almost two years during which time we have only had two issues. Both have been fixed by Bold. Highly recommended app.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the kind words. Really happy to hear that you've been using Options for 2 years, looking forward to continuing to support your business.

5 / 5 Share

Aug. 5, 2021

Daniel was absolutely fantastic helping me with adjusting the placement of my bold options. Amazing service!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the kind words. Props have been passed along to Daniel. Thanks for choosing Bold!

5 / 5 Share

July 30, 2021

Great app, Support staff is great as well. Alina has helped me tremendously with our site. Thanks again!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the kind words. Kudos have been passed along to Alina. Thanks for choosing Bold.

5 / 5 Share

July 27, 2021

I had trouble syncing my website to some options I added to the products page, and being a not-so-tech-savvy person, I had my issues. I reached out to Bold Product live chat, and I got connected within minutes with a nice gentleman name Ryan. He pointed out where I should fix my errors, confirmed that the conditions I created were all correct; and all I needed to do was to wait for the sync to complete and the products will be ready on my website. He was very patient with me the whole time, which I really appreciate. The website is running smoothly again! Thank you, Ryan!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are so happy that Ryan was there to help you! Thank you for choosing Bold.

5 / 5 Share

July 20, 2021

Great custom service! Daniel helped us with an issue we ran into. Couldn't be happier, thanks Daniel!!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind review. We are go happy that Daniel was there to help you! Thank you for choosing Bold.

5 / 5 Share

July 18, 2021

Excellent customer service, they have helped me with my problem, the app was not what I needed but nevertheless they have offered me an alternative, thank you very much.

Store

Bubahun

Using app

About 15 hours

Total reviews

3

Average rating

4.3

Developer Reply

Happy to hear that our team helped you find a solution. Thanks for the review.

5 / 5 Share

June 23, 2021

So, I've used several different product variant tools, and have tested at least every single one of them that matches my needs (10-20 different apps). This app by far is the best. It's easy to manage and very stylish on the product pages. The best part is, by far, their customer service. Dylan and Grant have both been amazing. Dylan really helped me get the product variances to look exactly how I need them to look for my store. This was a feat that was like pulling teeth with other apps that took several weeks worth of communication. Dylan crushed it in less than 24 hours. My team and I were STOKED with how fast our inquiries are answered by the Bold Team. Grant's thorough communication has been amazing. He keeps us up-to-date when we have things being worked on and when things are ready for review or have been updated. Honestly, I typically hate working with app development teams, because it always takes a painstakingly long time to get things resolved. But, they're so responsive that it's like the Bold Team is an extension of my own team. It'll be a really hard sell to see me walk away from using their apps.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the review. That is very high praise, kudos have been passed along to Dylan and Grant internally. Contact our team anytime, we're always happy to help. Thanks for choosing Bold.

5 / 5 Share

June 23, 2021

The Support on this app is crazy good. Recommend 11/10...............................................

Using app

Almost 2 years

Total reviews

11

Average rating

4.7

Developer Reply

Appreciate the review. Contact our Customer Support Team anytime, we're always happy to help. Thanks for choosing Bold.

5 / 5 Share

June 15, 2021

Every time I have chatted in with Bold, it has been such a smooth process. It can be a very easy app to use but if I ever need help, I am assisted immediately. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review. We are so happy that everything went smoothly. Thank you for choosing Bold! We are always there to help when you need us.

5 / 5 Share

June 4, 2021

This is probably the most useful app on Shopify. The option menues that are available for configuration are great. What I like most about Bold Product Options is the support SUPPORT TEAM - awesome guys & girls. Jeff from the support Team did a great job to help my problem come to life. helped me in many circumstances when I had questions or encountered a problem. Thank you very much!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the review. Passed along the kind words to Jeff, and the team. Thanks for choosing Bold.