SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#664
All reviews
Rating Breakdown
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June 1, 2021
EasyPontsに適応できるオプションアプリを探していました。自動インストールができなかったのでサポートを頼みました。Jadeが短時間でセットアップしてくれたおかげで無事に使えるようになりました。ありがとう！
Appreciate the kind words! Thank you for the review. We've passed your message along to Jade.
May 21, 2021
I've been using this app a little over a year. At first, I felt this app was too expensive but over time it has been very valuable. I only use it for one product, my best seller, and the options for customization that it provides are great for making sure my customers get exactly what they want. When I recently switched themes, the Bold team made it so easy. Two times now I have needed their help with code customization issues and both times they have fixed everything on the back end very quickly, making it stress-free for me. Worth the cost!
Appreciate the kind words. Happy to hear that you're confident in our team when you're changing themes. We pride ourselves on providing industry leading support for our apps. I'll be sure to pass along the note to our Product Options Team. Thanks for choosing Bold.
June 3, 2021
The communication and support provided by BOLD have been absolutely brilliant. I have had numerous conversations with the support team member and she has gone over and above to help me figure out my variants and solve my product page layout issues. I can't thank them enough. Real people at the end of the email and willing to help. Thank you, so much.
Appreciate the review and kind words about our team. If you ever need further assistance check out our Help Centre or email in. We're always eager to help.
April 26, 2021
A friend of mine showed me this app and since then I use it.What a great app, I absolutely love it. It improves my store so much.
That is so great to hear that our app has helped improve your store! Thank you for choosing Bold!
April 21, 2021
The product meets our needs. Some difficulties to configure it but I could count on the help of the support. More importantly, the support is excellent. Quick response, they really listen. They have provided a quick and efficient solution every time! And they are very nice. Thanks to Mona and Alina and all the other team members for your kindness and efficiency!
Thank you for your kind review. It is always our mission to meet customer expectations and we are so happy that Mona and Alina were both there to provide you with excellent support. We appreciate the trust you've placed in us, thanks for choosing Bold!
April 13, 2021
I searched for a long time to find something as robust as Bold Options. I have a lot of rules that needed to be applied to the differnt selections. I had a tough time figuring out some of the logic to display correctly. Ryan was able to help me several times to get everything working. He saved me a lot of time and frustration. It builds a great vertical form, I needed to hire someone to spread out some of the options in a horizontal grid. One draw back is the display is not always instantaneous, so you have to give it a moment and refresh a couple of times to see your changes occasionally. Great product and support with in 24 hours most of the time.
We are so happy that Ryan was able to help you with everything you needed, we definitely make it a priority to reply and assist merchants as soon as we can! Thank you for the review and thank you for choosing Bold!
April 12, 2021
Awesome app - Alina is a superstar! So grateful for her help with styling the app so that it fitted in with my branding!
We are so thrilled that Alina was there to help you with styling :). Thank you for the review!
April 6, 2021
Some minor problems occurred during the installation process, which has been solved very well. Thank you very much for Snigdha's patient service.
We are so happy that Snigdha was there to help you solve the issues you were having, glad that everything is running. Thank you for your review!
March 24, 2021
Hello - a HUGE thank you to Mohammed who helped us organise our product options. He was patient, thorough and kept us updated until we were completely happy with the result. We have over 8,000 products and it all works seamlessly now.
Thank you for your review. We are so thrilled that Mohammed was there to help you and that everything is now running seamlessly! We always happy to help! Thank you for choosing Bold.
Sept. 25, 2023
Great and reliable support team! I would like to thank Aman and Deelen who really helped with the installation process and Ryan who helped with all the info about the app.
Thank you for your review! We are so happy that Aman and Ryan was there to help you with the app. Thank you for choosing Bold!
March 16, 2021
Ryan and his support team were very quick in their response. Our custom theme required a few updates from the Bold side and they were able to make the changes quickly, or point me to resources to accomplish all of our needs. Overall this was an impressive experience. I would recommend Bold Product Options for a custom product item's app, when you need to go beyond basic Shopify functions.
Thank you for your review. We are so happy that Ryan and the team was there to help you. Thank you for recommending and choosing Bold!
March 11, 2021
What can I say, the team at BOLD knows there stuff! Shoutout to Alina for helping me so much. Alina is a wizard! Thank you and bonuses to everyone that help me launch! :)
Thank you for your review. We are so happy that Alina and team was there to help. Thank you for choosing Bold!
March 10, 2021
I ran into a problem this week where a clitch happened within the Bold app and I reached out To Ryan and Grant and they both went above and beyond to correct this issue with a great outcome. Ryan went out of his way to telephone me and run through the options and was very polite and understanding. Thank You Ryan and Grant nice job.
Thank you for your review. We are so thrilled that Ryan and Grant were there to correct any issues you were experiencing. When we can help resolve issues we are happy! Thank you for choosing Bold!
March 10, 2021
This app handled my complicated product variations & options perfectly (I had tried a couple other apps before that didn't work out). Alina went above and beyond to provide quick customer service and get everything taken care of for me. Thoroughly impressed.
Thank you for your review. So pleased that Alina was there to go above and beyond to provide you with quick service you needed. Thank you for choosing Bold!
March 8, 2021
I highly recommend this app to create options on your site. Alina gave us superb help in any customization. Communication was always clear and she also gave us some helpful tips to optimizing the process. Thank you again! Now our site looks perfect.
Thank you for your review. We are so happy that Alina was able to help you, your site looks fantastic! Thank you for the recommendation!
Feb. 27, 2021
Love this app - completes my website so that my clients can create highly customized jewelry right in their cart. Also wonderful customer service (Heyo Alina!!) -- they even helped get me back up and running when I accidentally deleted the app. Really great tool for any Shopify store that needs more than 3 variants.
Thank you for your review. We are so thrilled that you are loving the app. We are so happy that Alina was there to help, thank you for choosing Bold!
Feb. 19, 2021
My wholesale website has lots of variations and I needed an app that could handle all that plus create an easy to read back end. Other apps I tried either could not link my product pictures with my skus or they couldn't get the variants to show up under the sku. Bold Product Options was able to do all these things and more for me. The support chat is amazing with immediate help and understanding of the any issues or complications I am having. The get to fixing my problem right away. I just wish I had the "smack my face" emoji a lot of the time.
Thank you so much for your review. We are so happy that our team on chat was there to provide you with immediate assistance and that they were there to fix the problems you were experiencing. Thank you for choosing Bold! We are always happy to help.
Feb. 19, 2021
I run a personalized jewelry and gifts website. It would not be able to function optimally without all the variables that Bold Product Options offers. When I have to update my theme occasionally, I need to have the app coding reinstalled as well. Bold has always assisted me in a very timely, friendly, and professional manner. Aman was my recent tech and she was fantastic. Thank you!
Thank you for your review. We are so happy that we were there to assist you when you needed and so happy Aman was fantastic! Thank you for choosing Bold!
Feb. 18, 2021
Great customer service and app. This app has much more to it than I Initially;y thought and the customer service from Ryan was exceptional! thank you team!
Thank you so much for the review! We are so happy to hear that Ryan provided great support.
Feb. 15, 2021
Awesome support by Ryan. First off my client was on a old premium version of Bold Options and they were able to help upgrade us to Bold Options v2 premium. The day of launching the new theme, Ryan and his team were able to help get all the files updated with the Bold v2 code right away.
Thank you for your review. We are thrilled that Ryan was able to help your right away. Our team is always to help you when you need us!