SC Product Options
SC Product Options: Ultimate app for product customization
Rating
4.7
feedback
2,606
chart
#664
All reviews
Rating Breakdown
Feb. 10, 2021
Words cannot express the gratitude I have for Ryan and the team at Bold. All I can say is— THANK YOU THANK YOU THANK YOU!! At a time when most companies treat customers like faceless tickets to be dealt with as quickly as possible or worse— ignored or disregarded entirely, the team at Bold went above and beyond my highest expectations to resolve a tricky problem that was ultimately caused by my shop's THEME and NOT by the Bold app I was using. I am absolutely BLOWN AWAY with the level of communication and support at Bold. Not only does their product work beautifully, they've also set a new bar in terms of customer support and satisfaction.
Thank you so much for the kind review! We are so happy that Ryan and the team was able to help you. It truly makes us happy that we were able to help you. If you ever need us we will be there, thank you for choosing Bold!!
Feb. 4, 2021
Great! Alina was very helpful and solved my issues quickly... My prices weren't showing up after changing them, and she walked me through what I was doing wrong.
Thank you for your review. We are thrilled that Alina was able to solve the issues you were having. Glad that everything are up and running!!
Feb. 3, 2021
We have been using this app for about two years now and we love it. The support has been very helpful too. Shout out to Camila from the Bold Commerce Merchant Success team.
Thank you very much for the review. So happy to hear from a long time fan! Wishing you all the best.
Jan. 28, 2021
Ein großes DANKESCHÖN geht an Rahul von Bold Merchant Success. Der Service war schnell, freundlich und perfekt. Weiter so.
Vielen Dank für die Bewertung! Wir freuen uns sehr zu hören, dass Rahul einen hervorragenden Kundenservice erbracht hat. Alles Gutes.
Jan. 27, 2021
This is the best app to add product options (priced) by far. It's really simple and effective to use, plus their support team is amazing.
Thank you so much for the great review and recommendation!
Jan. 26, 2021
So far so good with this app. Any minor issues that I've had in getting up and running have been addressed quickly by the support team. Many thanks to Camila for all her help.
Thank you so much for the review. We are very happy to hear that Camila fixed up any small issues and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.
Jan. 19, 2021
The app works great, and shows the options and updated prices right away. Many thanks to Camila, for helping out getting everything up and running in no time.
Thank you so much for the review. We are very happy to hear that Camila and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.
Jan. 15, 2021
Great product and also great support. At the beginning of usage, I had some minor issues, which were immediately fixed by Ryan and the team.
Thank you so much for the review. We are very happy to hear that Ryan fixed up any small issues and got you up and running fast. Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.
Jan. 13, 2021
This product is amazing! The options for customizing your product add-ons is seamless once you set it up! I was really skeptical about the monthly price but it more than delivers in performance and customer service. I've had some pretty weird code issues, customer service people like Ryan really know what they're doing! This app takes a little patience to set up, there are small bugs that arise from either conflicting code in other apps (ex. PageFly) or user error but these guys always know what to do. I recommend this app 10/10, thanks for all the help Ryan!
Thank you so much for the thoughtful review. We are very happy to hear that Ryan fixed up any small issues and got you up and running! Please don't hesitate to checkout our Help Centre or reach out through live chat should any questions come up.
Jan. 7, 2021
We have been using this app to fix the xxx variant limit and help with our customized Jacket business. It has since become an essential part of our store. www.mckeveytees.com ... We now use all the premium features... Especially the append to price, conditional logic, and adjustable prices. Whenever we have an issue the tech team solves the issue in a very timely manner. They are very helpful and help you to understand their app. Being a programmer, it is awesome to have such well documented code and support. We would give it more stars if possible. Great Job BOLD!!!
Thank you so much for the review! Couldn't be happier to hear that Bold Product Options provided you with the solutions you needed to fit your business needs, and that you found our documentation and customer service team to be so helpful. Thanks again, and all the best!
Jan. 6, 2021
Bold was a greta help today helping me with the product options app! Especially Nir who also helped with other aspect of the website would recommend
Thank you so much for the feedback. Very happy to hear that Nir was able to provide great service!
Dec. 31, 2020
I create personalized artwork and require a lot of information from buyers before I can begin a project. I am so relieved to have an app like Bold to help me gather it in my Shopify site - saves me SO much extra legwork. I haven't had any issues using the app, but there was a situation where I couldn't get the desired boxes to align properly with my theme. Their customer service team was very hands-on and quick to respond, even on a holiday! I would highly recommend!
Thank you so much for the thoughtful review! Couldn't be happier to hear that Bold Product Options and our team was able to save you time and work implementing customization options on your site.
Dec. 30, 2020
Alina was very helpful in getting our app set up and working through the details! Highly recommended!
Dec. 22, 2020
For the past few weeks, we needed multiple "tedious" tweaks to our website to make it exactly the way we want. Camila, has been a tremendous help and has made that all possible! We are super happy with their help and info!
Thank you for your review. We are thrilled that Camila was able to help and that everything worked out, we are always happy to help. Everything looks great!
Dec. 15, 2020
This app is the only reason I am with Shopify - I was able to get help with installation ASAP through chat and Alina was so helpful and fixed it in no time.
Thank you so much for your review. So happy to hear that Alina was able. to help out and that Bold Product Options is a great solution for your store. Please don't hesitate to reach out any time.
Dec. 11, 2020
We set up options in a day with custom pricing options, flows, photos, and colors! Camila from their customer service team was extremely helpful and responsive. She not only took the time to customize the font and colors for our options to match our site, she also taught where and how to put the code should we need to make updates in the future. Thank you!
Thank you so much for the great feedback. We love the way that you have implemented Product Options on your store! We are happy to hear that Camila was able to provide great support to help you immediate fixes and walk you through how to make future changes.
Dec. 2, 2020
I am using the app for quite some time and I am more than happy. Not only are the options great and the setup is quite easy, whats more impressive is the support I received everytime I wanted to change something. Nir and Grant especially did an awesome job, but I am sure that the entire team will be a great help to you. So I would definitly recommend it!
Thank you so much for the feedback and recommendation. So happy to hear that Nir, Grant, and the rest of the team were able to help you out!
Nov. 30, 2020
Essential for allowing us to offer badminton racket customisation. Best app for this on the app store. Support is top tear too. Camila was very helpful getting my setup up and running.
Thank you so much for the amazing review! Love to see that product options is helping your customers customize their rackets. So thrilled to hear Camila was offering great support. Wishing you all the best.
Nov. 22, 2020
We use this app for years now. It's EVERYTHING that you will ever need in terms of product options. The customization options are endless, you just need a bit of web developer mindset to use it's full potential. If you don't have the skills - their customer service team is there for you. Very responsive and professional! Highly recommend!
Thank you so much for the thoughtful review and recommendation!
Nov. 18, 2020
Excellent app and great custopmer service. When our app was improperly installed by our web developer, Bold's team got it done fast. Great customer service from Camila.
Thank you so much for the review! We are so happy to hear that Camila was able to provide great support.