All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 17, 2020

Another great servie Chat with Mona, awesome help great app! So far so good, really helps our brand! The customer service has been amazing, a big shout out to Priyanka, you were a great help! Stay safe and wash your hands!!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2020

Great customer support! Always quick to respond and very patient. Will definitely recommend Bold to others.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 25, 2020

I needed some help and Regina on chat was amazing and helped me right away. The Product Options app is the best one around + their great support will keep me coming back. Thank you Bold Apps!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

Bold Apps is #1. From the design of their apps all the way to their customer service, these guys rock. We've been using them for over 4 years and have used several of their apps and have never been disappointed with them. Their customer service is incredible. Quit dinking around with other apps and start using bold.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2020

I talked with Carter when using the help chat to answer a quick question with some coding issues. 10/10 would recommend asking for Carter when you use customer support! Thank you again Carter! Great job at hiring helpful and knowledgable employees Bold!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 6, 2020

Rony was patient and walked me through step by step until I got to what I needed. This is what separates Bold from the rest.

Store

NOMINAL

Using app

Almost 2 years

Total reviews

15

Average rating

4.9

5 / 5 Share

Jan. 12, 2023

Without a doubt, one of the BEST apps I'm using for my shop. The ability to not only add options, but also add conditional options, has been a game changer for my business. Special thanks to Mona and Aman for the 5-star service they provided as I migrate to a new theme. I ran into a couple of issues and they resolved them in record time. Wholeheartedly recommend the app and the service they provide. Update 2023: Still amazing support! As I migrated to a new theme Deleen was able to quickly come up with a solution for me that enabled me to configure the app exactly how I wanted.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2020

There is no developer better than Bold! Been using a couple of their apps for a while on multiple Shopify stores. Carter helped me customize the apps to my theme and business with a breeze. Thanks again!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

I had a problem with the Product Options App. A newly created option would not show in checkout. I contacted customer support and they solved the problem on the same day: it was not the app. I had not realized that the option I had created was still in draft mode and after I had published it, the problem was solved. Thanks for your competent, fast and friendly help.

Using app

Over 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Kelsey was very attentive and supportive with the questions that I had throughout the entire process of designing variants! Love working with Bold!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

The customer service team was very helpful and great to work with. Took the time to help me out with my issue.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

The support team at Bold are super helpful - especially Priyanka. After trialing alot of apps, I realise I should have made my life easier by just installing Bold Product Options – is very easy to use with a lot of control over options. Highly recommended *****

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Wow what a great experience i have had with Bold. I had a small issue with the installation but Marty help me out immediately Thank you Thank you!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

This is a very good app. The support was solid and helped me with the installation. It is an application that can be used with confidence.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Great app and really good and quick help of Rony Thanks a lot For helping with all those options for https://www.earasers.shop/collections/bionic-headphones/products/inearz-utopia-with-adel-technology Mark Earasers.shop

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2020

Really happy with this app. Communication is always great. Samantha and Rony made personalised changes to the look of the swatches for me. I can offer variations the way I need in my shop. Take a look at www.sensoryowl.co.uk

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

We've tried several product option apps over the past 2 years but none of them come close to Bold Options. You can do pretty much anything imaginable with this app. On top of the great app, Bold provides better support than any other app company I've ever worked with. I can't recommend Bold Product Options enough.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

I installed the Bold Product Options for my website but I had some problems setting it up. Chatted with Paul from the support team online and he gave me a call and walked me through the process of getting everything up and running in no time. Great product but also great support team. Will be installing this app on my other webstore as well.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Bold is the best app for offering custom options to your customers. It can be so overwhelming and confusion for you and your customers. they helped with so many custom request moving the app from an old theme to a new one. they kept going till the problem was fixed. The different options and conditional logic feature make building customer options easier for your customers - and that's what we all want! What makes Bold even better is the customer service, Samantha and Rony were so quick and efficient to help me with my request. Highly recommend this app!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

The customer service is A++. Apps are A++ and the only ones I will use in my stores. - Thanks, Bold!!

Using app

11 days

Total reviews

3

Average rating

5.0