All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

May 27, 2020

Vighnesh, Laurel and almost everybody that i was talking to for help made my day. Not only works this app like a charm, The customer support is out of this world. 11/10 for Bold and the crew!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

Thanks to RONY I was able to do great things in my product page. He is super fast, friendly, and helpful! I highly recommend the app and the great staff.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 21, 2020

Excellent customer support provided by Vighnesh. Very fast response and scheduled a installation for me.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Awesome app with the BEST customer service! I'm not tech savvy at all and jumped on the live chat for some help. I had Naman assisting me within 20 seconds and he helped me figure out my issues in no time. Could not ask for more!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

After my website development team set up some initial rules incorrectly and that was causing losses in revenue, I contacted Bold support to help me figure out how to correct the problematic rules and to create a new rule. They followed through and our product options work the way they were intended to and we are not missing out on revenue due to errors any longer.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2020

Great App! Love that they offer everything we needed! Very Happy with Bold! The team support is great too! Quick help over chat and fast turnaround on email, especially Rony. Very happy

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2020

Bold has exceeded my expectations. There live chat has helped me every time and huge shout out to Rony who fixed items needed and explained everything in such a great way!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2020

Rony J was a great help and stayed with me the whole time, when we were working through the issue. Very professional, and knowledgeable. Thanks Rony J!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

Naman and Aryan Sharma where a great help! Great support team! They helped to fix things really quickly!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2020

I needed help logging onto the app and Carter and Miranda took care of it right away. I went from frustrated and ready to delete to excited to try it over a 15 min chat session. These guys did a good job in handling a old grouchy semi computer literate guy. Thanks again!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2020

excellent helped me to solve the whole issue of the installation of the application, and was very kind, thanks Carter

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

Best APP for customs products and the best customer services. I recommend it, they helped me with all my questions and problems. Shoutout to Aryan, Great Job!!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

I had an issue with the position of the option and Rushi got Roni to help me. And Roni did a fantastic job at tackling the issue, he successfully moved the input box to where I wanted and even made custom css so the input box is below the label. He also pointed to me where the files that needed to be edited were and gave me advice on CSS. This is the best customer support I have ever have. Big props to Roni for being knowledgeable and helpful. He is the best. I'm subscribing to this app because of the awesome customer support I received.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Priyanka was very patient with my lack of knowledge and able to answer all my questions.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Great app- I struggled a bit to get my head around the conditional logic, but Naman was absolutely great. Extremely patient with me and showed me exactly what to do. Really pleased, as ever, with Bold. Thank you! I will continue to use the other Bold Apps too

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

May 8, 2020

So far so good! I've been chatting with Naman using their live chat feature during my setup process and the support has been awesome compared to some other similar apps I've been using. I'm still playing around with the app to see how it works, but it seems simple enough once you get past the installation!

Using app

20 days

Total reviews

2

Average rating

4.0

5 / 5 Share

May 8, 2020

Great customer service. Aryan has been amazing. I can't tell you how much I appreciate this being an entrepreneur. Thanks guys. Aryan my wife says you're cool too so that should be 2 for you ;)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2020

It's an excellent app (although it can take some time setting it up and requires some getting used to). Equally important is product support, and the team is extremely helpful. THANK YOU GUYS, you rock!

Using app

Almost 2 years

Total reviews

8

Average rating

4.4

5 / 5 Share

May 8, 2020

Thank you for your help and patience with my difficult problem Carter. I am grateful for your help.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2020

Very helpful and their customer service is top notch. Kudos to their team members Laurel and Priyanka.

Using app

About 8 years

Total reviews

4

Average rating

5.0