All reviews

Rating Breakdown

  • 5
    86% (1,066 ratings)
  • 4
    5% (63 ratings)
  • 3
    1% (18 ratings)
  • 2
    2% (24 ratings)
  • 1
    6% (74 ratings)

Reviews with Text

  • 98% (1,222)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2020

I'm not sure why I wasted so much time searching the App Store for a better App than one made by BOLD? I've used them before and I should have stopped trying to be cheap and just went with what I knew worked - not to mention reliable customer service. Thanks for your help Carter - appreciate you going the extra mile and triple checking that your App would fit all my needs. Do yourself a favor and go with Bold. They've been around a long time and know what they're doing. A+

Using app

27 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Samantha has been incredibly kind. Her support was fast and accurate and in a few minutes we solved the problem. App and staff absolutely recommended. ++++++++++++

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Bold Product Options is an incredible app. What I appreciated the most is the customer service and how they went the extra mile to fix everything for my theme. Rick made sure that my shop would run smoothly and fixed all the errors in my original coding.

Using app

5 days

Total reviews

10

Average rating

4.6

5 / 5 Share

Feb. 7, 2020

Great app which works far better then all the other product option apps we've tried. We had a few small problems with integrating into our theme but Paul & Jericho from bold support have sorted them out quickly without any issues.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Camila from Bold Commerce support helped me solve my technical issue very swiftly. This is the level of customer support all shopify apps should have!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Amazing! I spoke with Nir on the Customer Support team and they got me fixed up very quickly. Super nice service. Thank you.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

So far so GREAT! Excellent and timely support and pretty good articles and online tutorials. Thanks!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

I've received speedy and helpful support for a great product. I would recommend Bold Product Options to anyone looking for that functionality.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

This app was super confusing at first, so I hopped onto the support chat and Samantha was the biggest help in the world! After a few questions it was amazing how much simpler the app became and now I can offer variations in my products that I had only dreamed about! Thank you for making it super easy.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

Carter and Kaiser are two thumbs up!!! Thanks for your prompt and quick solution!! :D I had an issue in changing the option order and they did in a 5 mins!

Using app

2 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

Phenomenal customer support! Quick and effective like a bunch of technology ninjas! Really appreciate the help!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

I would highly recommend Product Options from Bold, we've used this for almost 5 years and continue to find the app beneficial, the support we've received is first rate, with special thanks to Dylan for his efficient and courteous service

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

This app is fantastic, the team including Carter and Sukh are quick to help and answered all my questions. Thanks very much! Follow up - Carter was a big help again setting up Bold Options in the background on a new theme launch so that there would be no hiccups when going live. Way to go Carter! Jericho jumped in and worked his magic to fix a little issue when we switched themes. He fixed it quickly and effectively. Thanks Jericho!

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

This is a great app. We use it to personalize greeting cards on our nonprofit website. See https://changingthepresent.org/products/defenders-of-wildlife-adopt-a-sea-otter-card Great support, too.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

I use this app on several of my shopify accounts and love them. I recently had to contact support for the first time and the fix was surprisingly easy, I just missed the button but Sukh helped me out and it was a smooth easy fix. Just needed to update it for my new theme. Love these peeps!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

The options needed some customization and improvements, the customer support was quick in resolving all the concerns. Cheers to Dylan for all the help!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

Great App and the best customer service. Kelsey was very helpful and helped me get the installation done ASAP. Nirav was very helpful and assist with any requirements that I had about the installation. They installed the app very quickly and adjusted it according to all my requirements. Highly recommended.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there! We're really glad to hear that Kelsey was able to help you out with getting the installation done. We're more than happy to make the necessary adjustments for you if it's possible. Thanks very much for the recommendation; please don't hesitate to reach out again if you need anything else!

5 / 5 Share

Jan. 13, 2020

Sukh and Grant did an awesome job helping us get our new options to show up in the right places. quick service too!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review; we're glad to hear that Sukh and Grant were able to work with you to get the new options showing up properly in the correct spots! Please don't hesitate to let us know if there's anything else we can help you with.

5 / 5 Share

Jan. 11, 2020

Great App, works great for me and their email support is great and helps resolve your queries as earliest as possible.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, thanks so much for the review; we're really glad to hear that you're enjoying our Product Options app! We appreciate you reaching out to us and being patient while we look into things for you.

5 / 5 Share

Jan. 7, 2020

Thanks to Mayank for the quick help when I was trying to figure the set up out! I am hoping this will help my overall website to run a little more smooth!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! I'm glad to hear that our support team was able to help you out with figuring out the setup for Product Options. :-) We hope that our app is the right solution for your store! Please don't hesitate to reach out if you need anything else; we're happy to help again.