SC Product Options
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This is a great app. We use it to personalize greeting cards on our nonprofit website. See https://changingthepresent.org/products/defenders-of-wildlife-adopt-a-sea-otter-card Great support, too.
I use this app on several of my shopify accounts and love them. I recently had to contact support for the first time and the fix was surprisingly easy, I just missed the button but Sukh helped me out and it was a smooth easy fix. Just needed to update it for my new theme. Love these peeps!
The options needed some customization and improvements, the customer support was quick in resolving all the concerns. Cheers to Dylan for all the help!
Great App and the best customer service. Kelsey was very helpful and helped me get the installation done ASAP. Nirav was very helpful and assist with any requirements that I had about the installation. They installed the app very quickly and adjusted it according to all my requirements. Highly recommended.
Hello there! We're really glad to hear that Kelsey was able to help you out with getting the installation done. We're more than happy to make the necessary adjustments for you if it's possible. Thanks very much for the recommendation; please don't hesitate to reach out again if you need anything else!
Sukh and Grant did an awesome job helping us get our new options to show up in the right places. quick service too!!
Hi there! Thanks so much for taking the time to leave us a review; we're glad to hear that Sukh and Grant were able to work with you to get the new options showing up properly in the correct spots! Please don't hesitate to let us know if there's anything else we can help you with.
Great App, works great for me and their email support is great and helps resolve your queries as earliest as possible.
Hi there, thanks so much for the review; we're really glad to hear that you're enjoying our Product Options app! We appreciate you reaching out to us and being patient while we look into things for you.
Thanks to Mayank for the quick help when I was trying to figure the set up out! I am hoping this will help my overall website to run a little more smooth!
Hi there! I'm glad to hear that our support team was able to help you out with figuring out the setup for Product Options. :-) We hope that our app is the right solution for your store! Please don't hesitate to reach out if you need anything else; we're happy to help again.
Good app and great customer service! Provides the customizations and capabilities that we need for the products that we sell.
Hello! We're really happy to hear you're enjoying our app and our customer service. :-) Please let us know if there's anything we can do to assist you. Happy customizing!
Great app! Just what o have been looking for. Thank you Marty and Shubhneet you were a great help!
Hi there! We're so glad to hear that Marty and Shubhneet were able to work with you to get the app installed and answer any questions you may have had. Please don't hesitate to reach out if you need anything else!
We've been using Options for years. Although it's not the easiest to set up, the functionality is close to limitless. The support team is usually very efficient and good at what they do.
Hello there! We're glad to hear that you've been enjoying our app for so long. We appreciate the feedback about the setup of Options; we're always looking for ways to improve our apps. However, we're glad to hear that you've been able to successfully set your options up in order to offer a vast amount of customizations to your customers, and use our customer support when needed!
MONA WAS VERY HELPFUL THANKS AND WAS GOING THROUGH THE ISSUES I HAD BUT OVERALL VERY ATTENTIVE--THANKS
Hello! We're glad that Mona was able to help you out with the issues you were experiencing; very sorry that you had some troubles with things, but it's great to hear that everything is resolved now. :-) Cheers!
Excellent service, Kelsey and Dylan made sure everything I needed was taken care of! Highly recommend!
Hello there! Thank you so much for the recommendation; we really appreciate it. It's wonderful to hear that our specialists, Kelsey and Dylan, were able to help you out with everything you needed. Please let us know if there's anything else we can do for you.
The app initially had a few issues that needed tweaking to work well with our Shopify app, however there's live customer service support that makes things easier/quicker to fix. In particular, Camila was amazing at providing the help I needed - and I had a lot of questions. Definitely the best customer service I've had in a while, thanks again Camila!
Hello there! Thank you so much for the kind words about our support team; we do our best to make sure all apps can work right out of the box with somebody's theme, but unfortunately with so many variations, it can be difficult. That's where our amazing support specialists come in. :-) We're glad that everything was able to be sorted out with Camila; thanks for reaching out to us! Please let us know if you have any other questions. We hope you continue having great success with Product Options!
Good app. Helpful customer service. Would recommend this app to anyone wanting to add extra product options
Hello there! We appreciate the recommendation, and we're glad that you're enjoying the app to add additional options to your scrubs. Love the colour selection you offer! Please let us know if we can help you with anything else.
Great customer support, Chintan really helped with customization and app functionality. Would recommend it.
Hello there! Thank you so much for the recommendation of our Product Options app. We're really glad to hear that our support team was able to work with you to get things customized as you wanted them to be. Please don't hesitate to reach out if you need anything else!
Camila was super duper helpful! Also love the app it's helped me out a ton. Would definitely recommend to any Shopify owner.
Hello there! We're glad to hear that Camila was able to help you out with what you needed, and that you've been enjoying Product Options. :-) We really appreciate the recommendation, thank you! Please don't hesitate to reach out if you need anything else.
Chintan was great he helped me with my site and got me up and running so fast i was stuck and now im on the road to success.
Hello there! Thanks so much for the review, and for sharing your experiences with our support team. We're glad to hear that Chintan was able to work with you to get everything up and running properly! We look forward to seeing your success with Product Options. Please let us know if we can help with anything else!
Good app with a lot of functionality. But most importantly, the support... Fantastic! Rick at Bold, awesome guys and easy to talk to. Would recommend to anyone.
Hi there! We appreciate your review, thanks so much. We're glad that you're enjoying our Product Options apps and the features it comes with. We strive to offer top-tier customer support, so we're glad to hear that Rick was able to provide that for you! We appreciate the recommendation - thank you. Please let us know if we can help with anything else.
This app is great and their customer service is amazing. I've ran into a few minor issues but their team has been extremely quick to resolve every one of them with zero hassle on my end. Would certainly recommend.
Hello there! We appreciate your recommendation very much; thank you for sharing your experiences with our app and with our customer support! We're glad that we have been able to help you out with the small issues you've ran into. Please don't hesitate to reach out if you need anything else!
Although there are some limitations with this app (i.e. being able to display a price breakdown per line item on the cart page) which could be due to our theme and/or modifications we've had to implement to our site, the response and help from Bold's techs are top notch. They are very responsive and try to help solve problems offering different work-arounds that are sufficient for the time being until the figure out how to fix the issue with a more permanent and useful way. I've had the opportunity to work with a number of their techs and reps; Mona, Rony, Rick, Samuel, Grant, Jericho, Julian, Christophe, and Nirav - and all have been helpful in one way or another. I can't wait to see what they bring with the next app update!
Hello there! We're very sorry you ran into those limitations, but we're glad that our support team was able to offer some potential solutions and turn that around for you a bit. We certainly have an amazing team of talented people, so we're glad that you had a chance to work with them! We hope to be able to solve some things with our next update, so keep an eye out. :-) And don't hesitate to reach out if you need anything else!
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