All reviews

Rating Breakdown

  • 5
    87% (2,270 ratings)
  • 4
    5% (141 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (37 ratings)
  • 1
    5% (126 ratings)
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5 / 5 Share

May 5, 2020

These guys know what are they doing! I had an issue which I was trying to get Shopify to fix for days related to my currency. Then I came across this app that offered great features to my eCommerce and had one of their experts to work on my site. Guess what happened? They fixed my first issue with Shopify! I look forward to use more of these guy's apps!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2020

I started using this app a few years ago and had absolutely no problems. I then switched themes and ran into every problem under the sun. After going through several different people, Rony, Laurel, and Carter were finally able to provide me the assistance I needed. The app is now running smoother than ever and looks beautiful. Thank you so so so much for providing the help I needed to make this app work for my needs!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2020

I just started using this app and although a bit confusing at first, it is very easy to use and get set up once you dig in a bit! I've also never had any personal problems with Bold's customer service if you get ahold of them during their actual hours. I think that they might be working remotely, due to COVID, so there is that. I've just recently had Rony help me out and he was about as helpful as one can be!!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2020

I needed this APP for my Homepage.. I downloaded it and i was so confused because there was so much things! But it's good that you have great support. Jericho helped me a lot and was really nice to me! Thank you for this great app! And Jericho .. Thank you =)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

*The BEST product customization app* I thought I reviewed this app already but I guess I haven't! Was on support with Carter and he prompted me to write one so here I am. I've been using this app for a few years and ran in to several issues throughout and the team at Bold are always there to help. I have a ton of complicated options on my shop and they've always been quick to help me fix, troubleshoot, and even customize some of my options for me.

Using app

Over 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

April 27, 2020

Great support. I am not very good with technical stuff and Naman on the online chat was very helpful and patient with my questions.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

great customer support by Naman he did everything he could to help me with the best information. The app itself is also great.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

Rony help set this up to my liking in no time! These guys are great, Product does way more than I expected. Thank you.

Store

Oopily

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2020

Excellente application, le builder est complet et permet une multitude de choix. Service client réactif et top ( Thanks Mayank and the team :-) ) Merci a vous

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

We use this app to add a custom monogram on some select products in our collection. Works like a charm and customers love to have their products personalized! Bold Commerce also provides a complimentary install service if you should need. In our case, Michael was very helpful in getting this setup properly because of our custom theme. Thank you to the Bold Commerce Team!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2020

very complete app, had some issues with one of the product options but customer support was able to fix the issue.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Great app but also great service. Whenever I have issue they get it fixed right away. Thanks TEAM.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2020

We've been using the app for a couple of years and needed some tech support recently. Vighnesh was very helpful through live chat. We had an obscure problem and his patience in troubleshooting was much appreciated!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

Had trouble with the app but Naman was careful and took his time on live chat to help me resolve it. Thanks Naman!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

great app i have been using this for 2 years now and i can tell you its the best app out there for creating options and their customer service is great especially Naman who really helped me solve the issues I was having

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2020

I needed a bit of help making a change to my app so I reached out to Bold through chat support. Within minutes Daniel had determined exactly what I needed, made the change for me, confirmed it was what I wanted and then showed me where and how it was accomplished. This was amazing customer support that exceeded my expectations. Thanks Daniel!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

Great app, removes limitations for product options and customisation are easily accomplished by speaking to support, Daniel sorted everything for me in super quick time. highly recommended

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

I'm using the App for the first time and I was sooo confused but Vighnesh with the chat support was very helpful and got me going in about 10 minutes! Great service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2020

This app has saved a lot of time coding, fulfillment and helping us sell more products!! Amazing support behind this product. They have been extremely helpful and responsive. (Thanks Sam!)

Using app

19 days

Total reviews

1

Average rating

5.0